Office Assistant Personal
Resume:
Curriculum Vitae
Personal Data
Monique SANTOS, born on 4th
of May 1964 in Lomé, Togo (Togolese nationality)
Single with 3 children
C/O Isitituto Suore Della Visitazione – Loano, Corso Europa – 36 17025 Loano ***********@*****.*** - +39-351******* (Italy) - WhatsApp +39-351******* (Italy) Professional Training
- June 2019 - December 2019 - Rome Vatican City-ICCRS: training coordinator, member of the multi- skilled team that organized events, translations and interpretations (French, English, Spanish)
- June 2015 - June 2019 - Rome Vatican City-CHARIS: training coordinator, multi-skilled event team member, translations and interpretations (French, English, Spanish)
- August 2018 - Lomé pan African congress : member of the team of interpreters
- June 2001 - December 2012 - Adra Togo NGO: personal assistant to the various country directors, assuming all secretarial tasks (mail, post, activity, including reports and promotional material) and, especially coordinating activities of the NGO, taking care of officials documents, visas, travel arrangements and drafting up job descriptions as well as preparing recruitments
- May 1998 - May 2001 - Crustafric Togo (seafood processing) : trilingual secretary (French, English, Spanish) for the trade, technical and boat exploitation departments
• management of personnel files
• visas formalities and custom clearance facilities
• stock management and ordering spare parts for boats and cars
• radio communication with boats out at sea
• management of all navigation documents for boats
• making sales proposals overseas and locally
Traineeship
- July - October 1995 - Ecobank Togo : cashier’s desk, accounting, reception desk, import- export
- May 1995 : African American Summit Dakar – member of the interpreting team (7 people) American Cultural Centre Lomé – part of the two member recruitment team
- August - September 1994 - Travel Booking, Dakar : hotel accommodation, travel booking and issuing manual tickets
Education
- October 1993 - October 1995 - Cheick Anta Diop University, Dakar-Senegal : master of Arts Degree in foreign languages applied to tourism and trade english, french and spanish
- October 1991 - June 1992 - University of Lomé : bachelor of arts degree american literature and 2nd master’s certificate in translation (Eng/Fren)
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- October 1990 - June 1991 - 1st
master’s certificate in translation English/French
- June 1982 - Davies’s College London - A’ Level French
- June 1981 - Davies’s College London – O’ Level English Lang, English literature & Spanish Computer skills and languages proficiency
- Word, Excel, Outlook, Adobe, Amadeus
- French C2 English C2 Spanish C1 Italian A2
Soft skills
• cheerful by nature
• attentive to the need of others
• keen sense of adaptability
• team oriented
• good listening skills
• trustworthy and flexible
• able to work under pressure
• autonomous and proactive
• communications and facilitation skills
Interests and activities
- reading and travelling, volunteering, writing poems
- plays and dramatization (3rd
prize in the sketches competition on HIV-AIDS organized by UNDP-TOGO (United Nations Development Program)
- hiking, nature, classical music and Gregorian chants
- work in international and multifaceted settings (studies in Switzerland and Great-Britain)
- camp counsellor in the United-States
- volunteer work in the United-States and at the Togolese Red-Cross
- radio programme for awareness and prevention raising
- HIV-AIDS awareness campaigns in schools of different faith groups and in public spaces
- Distribution of household goods, hygiene products, and provisions to Ivorian refugees during the political crisis that had broken out in Ivory Coast in 2011, in order to improve their way of life. ADRA Togo where, I was then working, contributed towards the coverage of the basic needs, for this vulnerable group. It was not the role of the staff in administration to carry out this activity, but fully committed in assisting the very poor, and wanting wholeheartedly to bring in my stone, I went out of my way to help. Some, amongst the refugees often needed advice, moral support and I also helped in this way
- I often used to visit NGOs that worked with people living with HIV-AIDS, to provide them with assistance and support.
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