Senior Business Analyst, SCRUM Master, Financial Analyst

JEFFREY W. KRAMER, MBA 503-***-**** ******************@*****.***

Senior Business and Financial Analyst https://www.linkedin.com/in/jeffreywaynekramer/

SUMMARY

Accomplished Business Analyst skilled in operational efficiency, team/project management, data analysis, requirements definition, and budget development; expertise in developing analytical tools and methodologies to capture, evaluate and present corporate level indicators used to drive corporate initiatives. Employs root cause analysis to identify issues and develop process improvement that leads to cost savings.

HIGHLIGHTS

Expert at establishing collaborative relationships with international stakeholders at all levels of an organization, bridging the gap between business and technology to deliver winning solutions.

Leads and directs the efforts of cross-functional teams to achieve project goals; leverages experience as a PMP to efficiently plan, track and execute complex projects while removing potential barriers and ensuring delivery within timelines, budgets and scopes.

Highly regarded for my unique ability to implement an extremely organized, analytical, and process-oriented approach to achieve results and ensure compliance with all corporate and client requirements.

Areas of Expertise

AGILE SCRUM Master Data Reports Regulatory Compliance Policies, Processes & Procedures Change Management Account Reconciliation Risk Analysis Vulnerability Assessment Investigation Organizational Development Strategic Planning Project & Program Management Tracking Business Analysis

XILO USA, Raleigh, NC (2020-2020)

Senior Business Analyst, SCRUM Master

Collaborated with Subject Master Experts (SME’s) in various government NCDOT roles to identify and develop highly configurable and customizable EHS (Environmental Health and Safety) SaaS solutions. Collected and documented business requirements while following AGILE concepts. Lead daily SCRUM meetings with stakeholders and development team to ensure all parties agreed to development efforts and goals. Coached development team in organizational and development environments to achieve maximum development efficiencies. Maintained backlog of module stores to keep developers functional and fully loaded for each sprint. Conducted and documented sprint retrospectives so the team continuously improved.

SCHNEIDER ELECTRIC, Raleigh, NC (2015-2020)

Implementation Manager/Business Analyst

Collaborated with stakeholders in multiple logistical organizations to develop new technologies and workflow methods that improve business processes while reducing corporate spending. Lead the integration of purchasing data from several North American ERP’s into a new corporate analytical tool; provided Purchasing teams critical information to track and forecast material purchases. As a Critical Incident Communications Manager (CIM) for a NAM ERP, issued communications on operational issues to stakeholders and supported Root Cause analysis to prevent issue reoccurrence.

Key Accomplishments

Interviewed stakeholders and assessed business requirements to create workflow processes and enterprise approval tools that provided management critical information to reduce corporate shipping expenses by more than 50%.

Evaluated, validated, & mapped existing Purchasing related data from several North America ERP’s, ensuring data met and conformed to global analytical (PRISM) requirements reducing redundancies and errors by 85%.

Created a comprehensive practice & analytical reporting tool for daily comparisons of Purchase Orders vs. Goods Receipts enabling key stakeholders to identify critical materials needed to prevent “factory lines down”.

INTEL CORPORATION, Hillsboro, OR (1997-2015)

BUSINESS AND INVOICING ANALYST – SALES & MARKETING

A demonstrated record of success and achievement at this multi-billion-dollar semiconductor corporation, marked by a series of promotions of increased influence, authority, and accountability. Managed the processing of billing & invoices from a global network of vendors and contractors across North America, Europe, Asia Pacific, and China.

Key Accomplishments

Developed and Implemented business processes for data validation on incoming invoices, achieving 100% data accuracy thereby reducing organizational redundant workload by over 70%.

Created business processes and tools to capture data for key performance indicators (KPI’s) on Sales & Marketing projects, giving management ongoing trending focusing on efficiency, productivity, and effectiveness.

Division award for achieving the highest rate of customer satisfaction of 94%.

BUSINESS & FINANCIAL ANALYST – HR Employee Communications

Created, distributed, and reviewed global surveys soliciting employee feedback on the effectiveness of internal communications and employee engagement. Designed & implemented departmental KPI’s on communication effectiveness and employee engagement.

Key Accomplishments

Managed annual budget of $18M in HR Employee Communications organization; extract & analyze monthly GLAP reports following general ledger (GL) practices that encompassed an audience of 104 corporate communications specialists across the globe.

Developed and deployed analytical tools used for segmenting and evaluating KPI’s; created multi-level presentations providing insight for corporate executives and divisional management into expenditures and success of $27M Corporate Recognition Program spanning 14 global divisions.

Coordinated and facilitated on-site training for international communication teams, resulting in standardized business practices for capturing critical data and the development of regional & business KPI’s.

Project Lead providing analytical expertise for multiple initiatives, including semi-annual operational reviews and the definition of data collection parameters for annual corporate communications surveys.

Recognized with the “Voice of the Employee Award” for demonstrated skill in the use of the Vovici software tool for developing surveys.

Education and Professional Development

Executive MBA – UNIVERSITY OF PHOENIX

BS in Criminology – CALIFORNIA STATE UNIVERSITY

AS in Computer Graphics – MASTERS INSTITUTE OF TECHNOLOGY

Additional Training & Certification

Project Management Institute (PMI): Project Management Professional (PMP) Certification (expired)

ISO9001 Internal Auditor Certification (Inactive)

Managing Through People, Constructive Confrontation, Whole team Agile Training, SCRUM Master

Technology Skills

Oracle SQL Developer, Microsoft SQL Server Management, strong Microsoft Office Skills (expert-level use of PowerPoint and Excel), Filezilla, Webtrends, Business Intelligence (BOBJ), Microstrategy

Memberships

NCMS – The Society of Industrial Security Professionals

IIBA – International Institute of Business Analysis

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