Mary LeClaire

714-***-**** adfrz3@r.postjobfree.com **05 Crosby Court, Minnetrista, MN 55331

PROFESSIONAL SUMMARY

Resourceful customer service professional motivated to increase customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed designated goals. Seeking to take next career step.

SUMMARY OF SKILLS

LEADERSHIP

Flight Leader on wide & small body aircraft leading a team of 3-8 flight attendants

Worked with pilots using (CRM) Crew Resource Management skills

Chair of community committee

Vice-Chair of regional committee in Minnesota

CUSTOMER SERVICE/COMMUNICATION

“MOST COMMENDATIONS AWARD”, 2 years running

Consistently thanked passengers for flying Delta and trusting us with their travel

Built a team and worked with a team of volunteers throughout the State of Minnesota

EMPLOYMENT HISTORY

Office Staffer United States Senate race 2001 – 2002 St. Paul

Flight Attendant Northwest and Delta Airlines 1978 – 2020 St. Paul

Clinical Monitor InStent 1992-1993 Eden Prairie

EDUCATION

Associates Degree in Registered Nursing North Hennepin Community College

Degree in Surgical Technology Anoka Hennepin Technical College

TECHNICAL SKILLS

Microsoft Word, Outlook, Excel, Power Point

Community Involvement

Planning Commission

Chair of local community committee

Vice Chair of Minnesota regional committee

Feed My Starving Children

Sunday School Teacher

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