Office Medical

Mary E. Townsend

*** ****** ******

Glenville, NY 12302

Phone: 518-***-****

**************@*****.***

SUMMARY OF QUALIFICATIONS

·Ability to utilize management, clerical, instruction. administrative and problem solving skills to meet employer requirements

·Proficient in computer applications such as Microsoft Office Suite including Excel, eClinical Works, Soarian Financial, All-scripts, SAP and Kronos

·Knack for implementing company procedures with little training or assistance

·Knowledgeable of office equipment operations and maintenance while maintaining proper office work flow, filing, documentation and collections

·Proven ability to adapt and manage crises effectively through an assortment of techniques

·Advanced organizational, communication and time management skills

·Capacity for working efficiently in both a team and independent working environment

SUMMARY OF SKILLS

·Clerical Coordinator

·Management & Supervision

·Time Keeper (Payroll)

·Analytical & Problem Solving

·Education & Instruction

·Microsoft Office Suite

·eClinical Works

·Soarian Financial

·Research & Evaluation

·SAP and Kronos

·Project Management

·Coordinating & Recruiting

·Communication Skills

·Data Analysis

·Scheduling

PROFESSIONAL SKILLS

Distribution Center Administrator

·Keep track of all non-salaried employees’ time and commissions.

·Prepare Daily Reports for attendance, lunch taking, payroll and overtime.

·Prepare Disciplinaries for Management to administer. Keep track of points for counseling or termination purposes.

·Orientation of New Employees when needed.

·Fill-In for Cash Room Services for drivers’ paperwork and collection of money.

Receptionist

·Represented practice as the first patient contact; provided exceptional assistance and customer service

·Coordinated patient appoint referrals while answering telephones and directing calls appropriately

·Conducted medical insurance validity checks and also coordinated retrieval of hospital records

·Scheduled appointments, organized and posted weekly schedule, and generated/maintained a spreadsheet of all medical samples

Supervision and Coordination

·Supervised 3 employees while maintaining a proper relationship with the sister office

·Received and distributed incoming communications to physicians and staff

·Directly assisted staff members with employee company functions and personnel issues

·Managed purchases of supplies and materials for successful educational initiatives

·Established staff expectations, policies while managing and leading staff

·Recruited and assigned school programmers, assistants and teachers (pre-K thru 5th grade)

·Supervised and trained youth parishioners to assist and participate in school operations and Church Services.

EXPERIENCE

·CCNNE – Distribution Center Administrator / TKA 2016– Present

·Ellis Hospital - Lead Clerical Coordinator 2013 - 2016

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