Customer Service

AILEEN R. MASANGKAY

Mobile #: 056*******

Email Add: *******************@*****.***

Address: Lahori Bldg. Abu Shagara King Faisal Street OBJECTIVE

To obtain the best job that provides challenges and opportunities to prove my skills and experiences and enable and gain more knowledge, while providing prospects for personal and professional growth. EXPERIENCE

FERAS SWEET PUREGOLD SUPERMARKET

AL JURF AJMAN APALIT PAMPANGA PHILIPPINES

CASHIER cum WAITRESS SALE REPRESENTATIVE

SEPT. 4, 2014 – DEC.7, 2018 JAN. 10, 2012 – AUG.10, 2012 MAXI MALL GEN, TRADING DD’s SUPERMARKET

AL WAHDA SHARJAH APALIT PAMPANGA

CASHIER cum SALES LADY CASHIER

APRIL 1,2008 – APRIL 10, 2010 JUNE 20,2007 – DEC. 21,2007 Duties and Responsibilities:

Ensure that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer

Maintaining solid knowledge and all other aspect of customer service

Maintain the awareness of all promotion and advertisement.

Receive payments by customers.

Compute and record total of transaction

Count money in cash drawers at the beginning of shifts to ensure that the amounts are correct and that there is adequate change

Issue receipts, refunds, credits or change due to customers

Handling the customers queries and phone calls so that accurate information is passed on and is acted upon in a professional manner

Skillfully handled customer returns and refunds, product holds and special orders EDUCATIONAL ATTAINMENT

* Secondary*

San Marcos High School Calumpit Bulacan Philippines Sy – June 1995 to April 1999

*Primary*

Doña Damiana Macam Memorial Elementary School

Sy – June 1990 to March 1995

PERSONAL DETAILS

Date of Birth. August 19,1982

Birth Place. San Miguel Calumpit, Bulacan

Gender. Female

Religion. Roman Catholic

Language. English, Tagalog, Basic Arabic

Citizenship. Filipino

Visa Status. Visit Visa

REFERENCES AVAILABLE UPON REQUEST

I hereby declare that the above information provided is authentic to the best of my knowledge and would like to leverage the experiences in your reputed organization. Aileen R. Masangkay

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