Front Desk Assistant

PROFILE

CAPABILITIES

WORK EXPERIENCES

To serve a position in a reputable organization where I can emphasize my strength, persistence and dedication for a challenging position which will utilize my acquired skills and knowledge with an inner drive to success and accomplish the mutual growth of both the organization and myself.

Ability to work under any circumstances accurately and efficiently absorbing any amount of pressure.

Plan work and manage time according to work reference.

Willingness to work long hours if service is required.

Takes initiative to learn and volunteer to help supervisors when required. Carrefour Hypermarket

IBN Batuta, Jebel Ali, Dubai, UAE

July 2016 – December 2019

Customer Service Assistant

Interact with clients on the phone, internet, and face to face in a professional manner.

Meet all customer needs and exceed expectations, upholding our strong reputation.

Accurately answer question and address client concerns.

Maintain accurate and up to date client files.

Generate quotes and timelines for clients as requested.

Suggest additional products and services of use to clients.

Conduct basic administrative tasks such and copying and filing.

Generate monthly, quarterly, and annual reports for management.

Excellent computer skills, including Microsoft Office and databases.

Proactively seek solutions to problems, notifying management when concerns arise. Mongolian Chinese Restaurant

Satwa, Dubai U.A.E

December 2013 - March 2016

CASHIER

Welcome customers who enter the restaurant and ensure that they are being looked after by waiters.

Ascertain that menus display the correct pricing and tax information. CHARMAINE ASISTIN BENG-AD

Al Riqqa Road, Dubai - UAE

Mobile: +971*********/ +971*********

E mail: adfrv8@r.postjobfree.com

EDUCATIONAL BACKGROUND

PERSONAL DETAILS

SPECIAL SKILLS

Operate cash machines and POS to calculate customer's bill.

Check bills to see if the correct amount has been displayed and print them out.

Place printed bills in folders to be presented to customers.

Record totaled amounts, including expenses in restaurants database.

Take cash payments in exchange of services rendered.

Process credit and debit card payments and ensure that customers sign receipts. Vigan Plaza Hotel

Vigan, Ilocos Sur, Philippines

May 2012 - September 2013

FRONT DESK RECEPTIONIST

Handling incoming and outgoing calls.

Filling important documents like contract agreement, quotation and correspondences.

Responsible in filling documents like order form, purchase order form, credit form, payment form, invoice form and ali documents related to the company business.

Sending emails to the clients.

Handling administration works and dealing with client.

Handles bookkeeping of financial reports and recording journal entries. College Graduate : ILOCOS SUR POLYTECHNIC STATE COLLEGE Course : Bachelor of Secondary Education

Sta. Maria, Ilocos Sur, Philippines

2009-2012

Nationality : Filipino

Age : 31 y/o

Date of Birth : December 24, 1988

Place of Birth : Manila, Philippines

Civil Status : Single

Religion : Roman Catholic

Language Spoken : Ilocano, Tagalog, English

Passport No. : P4984843A

Visa Status : Cancelled Visa

Computer Literate (MS Office applications specifically Word, Excel, Power Point and Outlook).

Ability to function in a quick moving, deadline driven environment

Typing and Encoding.

I hereby certify that the above statement is true and correct to the best of my knowledge, ability and beliefs.

Ms. CHARMAINE ASISTIN BENG-AD

Applicant

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