PROFILE
CAPABILITIES
WORK EXPERIENCES
To serve a position in a reputable organization where I can emphasize my strength, persistence and dedication for a challenging position which will utilize my acquired skills and knowledge with an inner drive to success and accomplish the mutual growth of both the organization and myself.
Ability to work under any circumstances accurately and efficiently absorbing any amount of pressure.
Plan work and manage time according to work reference.
Willingness to work long hours if service is required.
Takes initiative to learn and volunteer to help supervisors when required. Carrefour Hypermarket
IBN Batuta, Jebel Ali, Dubai, UAE
July 2016 – December 2019
Customer Service Assistant
Interact with clients on the phone, internet, and face to face in a professional manner.
Meet all customer needs and exceed expectations, upholding our strong reputation.
Accurately answer question and address client concerns.
Maintain accurate and up to date client files.
Generate quotes and timelines for clients as requested.
Suggest additional products and services of use to clients.
Conduct basic administrative tasks such and copying and filing.
Generate monthly, quarterly, and annual reports for management.
Excellent computer skills, including Microsoft Office and databases.
Proactively seek solutions to problems, notifying management when concerns arise. Mongolian Chinese Restaurant
Satwa, Dubai U.A.E
December 2013 - March 2016
CASHIER
Welcome customers who enter the restaurant and ensure that they are being looked after by waiters.
Ascertain that menus display the correct pricing and tax information. CHARMAINE ASISTIN BENG-AD
Al Riqqa Road, Dubai - UAE
Mobile: +971*********/ +971*********
E mail: *********@*****.***
EDUCATIONAL BACKGROUND
PERSONAL DETAILS
SPECIAL SKILLS
Operate cash machines and POS to calculate customer's bill.
Check bills to see if the correct amount has been displayed and print them out.
Place printed bills in folders to be presented to customers.
Record totaled amounts, including expenses in restaurants database.
Take cash payments in exchange of services rendered.
Process credit and debit card payments and ensure that customers sign receipts. Vigan Plaza Hotel
Vigan, Ilocos Sur, Philippines
May 2012 - September 2013
FRONT DESK RECEPTIONIST
Handling incoming and outgoing calls.
Filling important documents like contract agreement, quotation and correspondences.
Responsible in filling documents like order form, purchase order form, credit form, payment form, invoice form and ali documents related to the company business.
Sending emails to the clients.
Handling administration works and dealing with client.
Handles bookkeeping of financial reports and recording journal entries. College Graduate : ILOCOS SUR POLYTECHNIC STATE COLLEGE Course : Bachelor of Secondary Education
Sta. Maria, Ilocos Sur, Philippines
2009-2012
Nationality : Filipino
Age : 31 y/o
Date of Birth : December 24, 1988
Place of Birth : Manila, Philippines
Civil Status : Single
Religion : Roman Catholic
Language Spoken : Ilocano, Tagalog, English
Passport No. : P4984843A
Visa Status : Cancelled Visa
Computer Literate (MS Office applications specifically Word, Excel, Power Point and Outlook).
Ability to function in a quick moving, deadline driven environment
Typing and Encoding.
I hereby certify that the above statement is true and correct to the best of my knowledge, ability and beliefs.
Ms. CHARMAINE ASISTIN BENG-AD
Applicant