Account Executive Sales

Dacel Marie G. Henson

Blk. * Lot *-D Molave Street, Loremar Homes

Monteoro Brgy. San Isidro, Antipolo City

Cell No : (0935) - 8575631

Tel. No :632-0905 (c/o Cely G. Henson)

E-mail: ****************@*****.***

JOB OBJECTIVE

To contribute to your organization’s success through the efficient use of previous experience and skills.

PERSONAL INFORMATION

Date of Birth : November 7, 1988

Birthplace : Morong, Rizal

Age : 30 years old

Citizenship : Filipino

Religion : Catholic

Civil Status : Single

Height / Weight : 5’6” / 125 lbs.

Parents : Danilo T. Henson, Chief Auto Mechanic

Ma. Araceli G. Henson, Legal Secretary

EDUCATION

April 2009 – June 2009 Exchange Student / English Tutor as Secondary Language

Geochang Provincial College

Geochang-Gun, Gyeongnam, South Korea

June 2006 – April 2009 Bachelor of Science in Tourism

La Consolacion College Manila

Mendiola, Manila

April 2006 High School Diploma

Antipolo National High School-San Isidro Extension

San Isidro, Antipolo City

March 2001 Elementary Diploma

Lafayette Academy M.L.Quezon Ext., Antipolo City

WORKING EXPERIENCES

1.) June 2016 – (Up to present) Sales/Reservation GN Travel and Tours Inc.

Officer 20KM Ortigas Ave. Ext.,

Cainta Rizal

Job Description:

Facilitate cold and warm calls to prospective leads

Schedule and follow through on calls with leads and current customers

Communicate with leads and customers via email

Answer all lead and customer questions accurately

Inform leads and customers of current promotions and discounts

Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review

Provide travel information, itineraries and prices

Use selling techniques to promote packages, insurance, etc.

Handle customer complaints or concerns

Counsel clients on terms and conditions of travel e.g. cancellation policies

Book reservations and send out confirmation notices

Process payments and refunds

2.) May 2013 – April 2018 Account Executive Hotel Systems Asia Inc.

JTKC Centre, 2155 Pasong Tamo Makati City

3.) September 2012 – January 2013 Account Executive/ Image Recall Corporation

Advertising Consultant 3-5 Fairfield St., Cascades II

Cottonwood Heights,

Antipolo City

Job Description:

Ensure satisfaction by responding quickly and accurately to problems, concerns or needs of the clients.

Consult with company officials, sales departments, and advertising agencies in order to develop promotional plans.

Develop and aggressively grow sales in designated geography through prospecting, cold calls and relationship development.

Prepare promotional plans, sales literature, media kits, and sales contracts, using computer.

Attend sales meetings, industry trade shows, and training seminars in order to gather information, promote products, expand network of contacts, and increase knowledge.

Develop and maintain relationships with existing clients through effective account management and service. Ensure their understanding of our services.

4.) April 2011 – July 2012 Account Executive Hotel Systems Asia Inc.

JTKC Centre, 2155 Pasong Tamo Makati City

Job Description:

Reports directly to Sales Manager on matters pertaining to extending additional discounts, commissions, comment, problems, or other special arrangement.

Telemarketing, setting a client meeting, prepare rates and proposal.

Handle reservations and pre-booking of own accounts.

Keeping all accounts updated with new rates and monthly rates.

Attend to all accounts additional inquiries.

Assists guests or clients for showroom of the different properties.

Collects and monitors clients booking and payments.

Monitor all active accounts and follow-up all non-active accounts.

Handles Sales inquiries, reservation and office calls.

Handles emails and faxes whether inquiries or reservation. For emails, sending reply and confirmation.

5.) March 2010 – March 2011 Waitress/ VS&F Classic Food International

Receptionist VS&F Compound, Winston Street corner Fortune Street, East Fairview, Quezon City

Job Description:

Take orders from patrons for food or beverages.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

dealing with bookings by phone, e-mail, letter, fax or face-to-face

completing procedures when guests arrive and leave

preparing bills and taking payments

TRAINING

6.) March 2010 Food and Beverage InterContinental Hotel Manila

Attendant Ayala Ave., Makati City

Food and Beverage Department of the Hotel to:

Job Description:

Learn table settings and proper set up of the function rooms for different occasions.

Learn proper service to guest and visitors.

Proper dealing and handling guest and visitors.

EXTRA-CURRICULAR ACTIVITIES

August 2006 Jungle Environment Training Exercise and Team Building Activities For School of Tourism and Hotel and Restaurant Management,

Sacramento Camp, Tanay, Rizal

October 2006 Seminar on Entrepreneurship

La Consolacion College-Manila

CHARACTER AND CAPABILITIES

Easily makes friends and acquaintances

Readily adapts to different situations and to different people

Hardworking and learns fast

SKILLS/KNOWLEDGE IN

Good in oral and written communication.

Proficient in Microsoft Office (MS Word, MS Excel, MS PowerPoint)

Typing, Computer operation

Driving motorcycles

REFERENCES AVAILABLE UPON REQUEST

I hereby certify that all of the given information is true and correct to the best of my knowledge.

Dacel Marie G. Henson

Applicant

Contact this candidate