VUSUMZI HERALD MACHINE
Sales Consultant
A: **** NU Mdantsane, East London, 5219 T: 082-***-**** E: *********@*****.*** LI: Machine Vusumzi PERSONAL SUMMARY
Results oriented Sales Consultant with a drive to generate and exceed sale goals. A self-motivated individual, with excellent communication skills and a high level of customer commitment AREAS OF EXPERTISE
Sales
Develop sales and pricing strategies
Drive product sales
Relay accurate and honest product information to the customers
Identify and close sale opportunities
Financing
Issue accurate proforma invoices and quotations
Issue complete orders
Write accurate and informative sales reports and
documentation
Administrative
Responsible for merchandising, re-merchandising and displays Conduct stock taking ensuring stock availability
Knowledge and adherence with the company policies and procedures
Customer Service
Follow up with customers answer and resolve their concerns Respond accurately and timely to customer requests and enquiries
Maintain honest and open communications channels with customer
Monitored customer satisfaction to address issues and provide solutions.
Understands how to make products appeal to consumers based on the environment and current trends
WORK EXPERIENCE
Sales Representative at CTM 2016 – Present
Responsible for product promotion and sales effectiveness. Proficient in preparing innovative strategies to demonstrate, promote and sell various products to customers. Demonstrates extensive product knowledge with experience and success in launching new products. Strong interpersonal skills with a professional style of communication and ability to build a rapport with existing and prospective clients.
Successes at CTM
Served as an integral part of team that was awarded the Best Performing Store in 2017
Represented CTM at the Franchise Exhibition in 2016, 2017 and 2018
Awarded Best Sales Consultant for July 2017
Waiter at John Dory’s 2015 - 2016
Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict resolution. Strengthened overall store sales and management.
Waiter at Spur 2010 – 2014
Acquired skills such as multi-tasking, verbal and written communication, attention to detail, maintaining proper accountability for orders and funds in a fast-paced environment and quickly adapted to the flexibility and demand of the restaurant industry.
EDUCATON
East London Science College 2001-2005
Senior Certificate
Trainings
Attended the Customer Experience First Training 2017 Attended the Know your Customer Training 2018
PERSONAL SKILL
• Strong written oral communications skills
• Innovative, resourceful and proactive
• Customer service-oriented attitude
• Strong interpersonal and teamwork skills
PROFRSSIONAL SKILLS
• Telemarketing
• SAP
• Quoting and Invoicing
• Competent in Microsoft Office programmes
REFERENCE
Abongile Ngxeba
*******@*****.***