Customer Sales

EJEZIE JOYCE NWADIUGO

Email: ********@*****.***

Tel: 081********, 080********

Career Objectives:

Seeking challenging opportunity with your Organization that utilizes exceptional customer service skills which will in turn promote growth, sales and retention of a good customer base.

Personal Data:

Address: Number 6 Mobolaji street, Ajah Lagos State. Sex: Female

Nationality: Nigerian

Institutions and Certificates Obtained With Dates: Cabin Crew License (7271) and Certificate, at Aero Consult Aviation Training Centre 2019

Bachelors of Arts in Local Government and Development Studies, at Ahmadu Bello University, Zaria Kaduna State. 2016

Diploma in Local Government and Development Studies, at Ahmadu Bello University, Zaria Kaduna State. 2011

Vatical Nursery/Primary/Secondary School, Obudu Cross River State 2008 Professional Certificates

Nigeria Civil Avaition Authority Authority Cabin Crew License 2019 Chartered Institute of Administration 2016

International Project Management Professionals 2017 Seminar\Workshops

Effective leadership Training.

WORK EXPERIENCE:

Worked as a Receptionist

Welcoming visitors and directing them to the various offices.

Attend to Inquires and questions about the organization.

Assist in the Preparation, Summary and compilation of the essential documents required in Tender Agreement.

Research and provide information on the various Vessels required to meet client specifications.

Send out Emails to Various Organization that may require our services and carry out online sales Etc.

Type letters and prepare documents that is needed and carry out any other task assigned to me.

Worked as a Guest Relations Officer

Assisting in Arranging Reservations

Welcoming guest to the hotel, showing guest the facilities and escorting guest to their rooms.

Offer complimentary beverage and snacks to guest.

Ensuring that guest have a pleasant experience throughout their stay in the hotel.

Attend to guest suggestions/complaints and resolve them.

Send emails and call guest to inform them of promos and other incentives that will encourage their patronage.

Worked as a Secretary at Government Science Secondary School Koton Karfe, Kogi State.

Key Roles and Responsibilities

Compile minutes of staff briefing.

Take correspondence on behalf of the principal.

Design school payment vouchers.

Update school financial records using cash books and other financial tools. January2020

till date

Davfub Nigeria Limited Lekki Phase 1

NATIONAL YOUTH SERVICE CORPS (NYSC) 2017-2018

Lilygate Hotel Lekki Phase 1 2018-2019

Type letters, documents and accept payments on behalf of the principal. Key Roles and Responsibilities

Make outbound calls to Customers

Sell promos and call churn customers to encourage them to keep using the products.

Attracts potential customers by answering products and service questions.

Prepare correspondence and fulfill customer needs/request to ensure customer satisfaction.

Listen and resolve customer complaints about the product. Skills

Ability to multi task.

Ability to work with a team.

Ability to work towards achieving organizational goals and objective.

Computer skills (Proficient use of Microsoft word, excel and opera software).

Leadership skills.

Problem Solving Skills.

Project management skills.

Safety and customer services/retention skills

Hobbies and interest

I have several hobbies and interest such as reading, music and cooking, I love traveling and meeting people of different cultures. Referees

Provided on request.

Customer Representative Agent for Multi Choice 2016-2017

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