Office Manager
Resume:
Oladipo Babalola
*a Jogunomi street Gbagada phase 2, Lagos.
********************@*****.***.
PROFESSIONAL PROFILE
As an Operations Lead I identify the defects in business models and operations, conduct research, investigate workflows, business procedures, and recommend changes. Working to ensure that companies are following compliance standards and regulations. Translating data from multiple sources into clear and useful information for use by senior management in compiling Report. Possessing a Highly-developed technical skill with proficiencies in Microsoft Excel, Word, PowerPoint etc.
WORK EXPERIENCE:
ANDRAGOGY TALENT PLANET LTD-
POSITION HELD: OPERATIONS LEAD
October 2019 – till date
-Review all Internal & External Audit reports to extract relevant risk & control information for use in
-reporting and remediation.
-Co-ordinate and improve operational risk management within departments
-Monitor resolution of all associated Internal Audit recommendations post audit issues
-Track and analyze incidences of frauds (successful and attempted) identify causes and implement with
-respective units’ comprehensive measures.
-Business processes and policies reviews
-Develop operational risk policies and standards for risk management.
-Implement strategic plan to prevent, eliminate and mitigate operational risks.
-Coordinate with senior management in performing operational risk reviews.
-Assist in identifying and evaluating risk areas across the operational activities.
-Maintain documentation for risk management and risk policies and procedures.
-Keep abreast of latest operational risk management techniques and industry best practices.
PRODEUS TECHNOLOGIES NIGERIA LIMITED
POSITION HELD: OPERATIONS and INTERNAL SALES
August 2018 - September 2019
-Identifies project requirements by discussing with customers; analyzing operations; determining project scope; documenting results; preparing customer contracts.
-Develops problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications; writing programs.
-Develops project estimates by identifying phases and elements, personnel requirements, and costs.
Prepares customers to use system by conducting training.
-Provides reference for customers by writing documentation; providing support and help.
-Maintains systems by researching and resolving problems; maintaining system integrity and security.
-Maintains quality service by establishing and enforcing organization standards.
-Prepares reports by collecting, analyzing, and summarizing data information
-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
-Contributes to team effort by accomplishing related results as needed.
-Maintaining a healthy and reliable relationship with all the key performing clients and organizing meetings both social and formal meetings to meet client’s needs at all time
-Evaluating data and Performing statistical analysis
POSTTO INTEGRATED LIMITED-
POSITION HELD: OPERATIONS TEAM LEAD
February 2016 - July2018
-Assist Chief Operations Officer to design and implement all administrative processes and procedures in adherence to organization policy.
-Provide training to all employees for compliance procedures and evaluate application of same in all processes.
-Manage all communication with legal and regulation departments to maintain knowledge on all new rulings in organization.
-Administer all internal audit processes and ensure successful audit of firm every time.
-Analyze all compliance requirements for various procedures and provide necessary training if required and design strategies to achieve all objectives.
-Manage all communication with various departments in an efficient manner.
-Make important policy, planning, and strategy decisions.
EDUCATION:
Ahmadu Bello University, Zaria — BSc Biochemistry
January 2010 - April 2014
PROJECTS
A pilot venture of Postto Integrated Limited that looked to solve logistics problems for SMEs based in Lagos.
Skills:
• Good Interpersonal Skills • Excellent Communication Skills • Good Work Ethics
• Microsoft Office Packages • Good Presentation Skills • Diligent/Honest
• Good organizational skills • Good Team Player • Time Management
• Good Attention to details • Proactive/Ambitious • Flexible/Adaptive
REFERENCE: Available on request
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