JANNA D. MOUNT
**** ********** *** ******, ** ***44 850-***-**** *****.*****@*****.***
Youth Behavioral Specialist Basketball Coach Administrative Assistant
Passion for working with youth in all capacities, including the public-school system and coaching
Strong administrative, organizational, communication, customer service, and time management skills
Widespread experience in the non-profit, legislative, political, judicial, and education fields
PROFESSIONAL EXPERIENCE
Twin Oaks Juvenile Development, Inc. Graceville, FL
Recreation Therapist November 2020-Present
Plan, organize, direct, and conducts individual and group leisure time, experiential learning, and physical activities and community engagement activities in the residential facility both on campus and off campus.
Plan and direct group activities aimed at developing appropriate group interaction behavior, a sense of teamwork and fairness, interpersonal communication skills and cooperation. Ensures that order and discipline are maintained.
Develop community partnerships to ensure a variety of recreation and leisure activities are available to youth both on and off campus.
Collect, inputs, analyzes, and reports data in order to communicate individual and program outcome measures.
Mercedes Benz Stadium Atlanta, GA
Event Day Host May 2019 – Present
Provide concierge services within Mercedes-Benz Stadium Clubs and Suites
Engage all guests in a warm and friendly manner; Listen and respond to guest challenges, concerns and questions and help to make a positive impact on their stadium experience
Contribute to an inclusive and accepting culture for guests and team members
Check tickets to protect integrity of the assigned section
Monitor fan behavior and ensure all guests are abiding by the Mercedes-Benz Stadium Guest Code of Conduct
Youth Villages Inner Harbour Campus Douglasville, GA
Residential on Campus Supervisor (OCS) December 2017– Present
Assistant in managing the day to day operations of the campus serving as the primary Manager on Campus (MOC) when needed.
Handle and respond to all customer service requests and/or issues and respond to crisis as needed
Complete staffing grid daily and lead pre/post shift debriefings also completing and submitting shift reports
Participate in weekly meetings with other Supervisors to debrief any concerns within the campus
Work with families, schools, and agencies to meet the needs of the youth
Complete staffing performance appraisals and corrective and or disciplinary write-ups
Participates in the hiring process and ensure that staff complete all trainings and orientation
Provides support for the transition of new admissions and discharges
Engage in therapeutic rapport building with all youth on campus and ensure treatment plans are being followed
Behavioral Specialist July 2016 – December 2017
Taught youth life skills and provided for daily care and assisting in treatment planning for each youth
Conducted daily documentation such as contact notes, milieu notes, and precautionary notes
Administered medication to the youth and make sure the proper documentation had been completed
Assist with crisis and putting youth in restraints when necessary
Participated in youth transports to various locations
Participated in recreation therapy with children to improve children’s behavior through coping skills and other therapeutic interventions
Conducted group counseling sessions as well 1 on 1 interventions with the youth
Help prepare the youth for their transition back into society as a teacher and or tutor for the youth
Created detailed reports about interactions with the youth, the progress they have made and issues that require more attention
Florida AFL-CIO Tallahassee, FL
Administrative Assistant (Legislative Session) March 2011– May 2011
Researched subjects for President, Field Director and other Staff, maintaining the calendar for Executive Staff and replies to inquiries and correspondences and made arrangements for meetings including space, times, and notices to participants.
Maintained constant contact with Mobilization Coordinators and Zone Coordinators to retrieve information for weekly reports that are sent to Washington D.C.
Prepared reports, correspondences, graphs, and charts relative to the subject researched
Assisted in preparing meeting agendas, providing roll call, overseeing the recording, preparation, and distribution of minutes
Coordinated and delivered information or data to specified individuals obtaining, compiling, interpreting, and maintaining statistical information and data
The 14th Judicial Circuit State Attorney’s Office – The Honorable Glenn Hess Marianna, FL
Clerk II January 2009 – August 2010
Perform Misdemeanor and Felony Intake duties, input and retrieve information in computer database
Served as office receptionist in absence of the receptionist interacting with the public daily to provide information from legal files
Completed general clerical tasks of filing, processing mail, copying and answering telephone
Maintained accurate filing system and supply file records for attorneys and other authorized persons
Transferred/transported legal files and documents to the Law Enforcement Center and the Courthouse.
Dan Gelber for Attorney General of Florida Campaign Miami Beach, FL
Statewide Outreach Coordinator August 2010 – November 5, 2010
Planned, coordinated, and implemented events related to the campaign, including outreach to Churches, Civic Organizations and other Community Groups and consulting with the Campaign Manager and developed comprehensive planning timetables for events.
Staffed for campaign events and ensuring adequate coverage (e.g., staffing the registration table, stewarding special guests, etc.)
Communicated in an efficient and timely manner with other offices and individuals through-out the State of Florida to assure that all Campaign Events were successful
Accompanied “The Candidate” to events to assisted with Public Relations and Fundraising
SPORTS & EDUCATIONAL ADMINSTRATION
PUBLIC SCHOOL EXPERIENCE
Rutherford High School Panama City, FL
Attendance Clerk August 2013 –2015
Responsible for variety of attendance records, schedules, and files (manual and computer) (e.g. contact and telephone logs, student attendance, etc.) for the purpose of documenting activities and/or providing reliable information necessary to students, teachers, parents and district employees, for the purpose of resolving problems and coordinating activities and processes.
Notified parents and/or guardians of the students absences for the purpose of meeting county, state and federal requirements
Obtains attendance records for student entry and exit from campus during school hours for the purpose of ensuring accurate reporting of excused absences and truancies
Prepared attendance-related reports and written materials (e.g. standardized/special reports, letters to parents, passes for students, incoming calls on attendance slips, etc.), for the purpose of conveying information regarding school and/or district activities and procedures
Processed documents and materials (e.g. discrepancies, corrects errors in attendance records, changes unverified absences to unexcused, attendance codes, summer school program information, etc.) for the purpose of disseminating information to appropriate parties
Marianna High School Marianna, FL
PE Paraprofessional August 2012 – May 2013
Assisted the physical education teacher in performing specific duties as assigned or undertaking specialized tasks like Setting up equipment for class
Assisted the physical education teacher in creating an environment that is conducive to learning and appropriate to the maturity and interests of the students and alerted teacher to special needs of individual students
Helped maintain individual records for each student
Took all necessary and reasonable precautions to protect students, equipment, materials, and facilities.
Served as locker room attendant. Assist in the maintenance and storage of equipment
Assisted in implementing all policies and rules governing student life and conduct
Helped maintain order in the classroom; monitors students to keep them on tasks
Performed a variety of office assistance tasks such as photocopying, filing, answering the telephone and related work as required
Jackson County School Board Marianna, FL
Inventory Clerk May – August 2004 & 2005
Operated multi-line switchboard, assisted with compiling and maintaining inventory lists for the Jackson County School System
Assisted Administrative Staff with general office work, conducted mail run and distributed mail and assisted in the preparation of documents for the Administrative Staff
SPORTS RECREATION
National Scouting Report (NSR) Alabaster, AL
Collegiate Scout March 2015 – Present
Responsible for watching athletes perform at the high school and collegiate levels to determine the talent, potential and style of the players, meeting with potential players and their families
Monitoring news sources, attending games, and speaking with coaches to locate promising players, as well as watching game footage and studying statistics
Have knowledge of the sports process, making sure that all athletes have knowledge of and follow the NCAA rules and regulations
Camp Live Oak Fort Lauderdale, FL
Sports Coordinator May 2011 – May 2012
Created, planned, and organized the day to day sporting activities of the camp including coaching and teaching responsibilities.
Assist the Program Director with the sports programs that exceeds the expectations of the members, program participants, and the community.
Trained to be able to administer basic First Aid and CPR when needed. Oversaw all aspects of Risk Management, safety, and welfare of facilities and camp participants
Troy University Intramural Sports Department Troy, AL
Recreational Assistant August 2007 – June 2008
Set up areas for the various sports events and maintained team roster forms for sports events
Assigned teams their designated playing areas and stocked needed materials for those areas
Supervised the various events and maintained constant observations of games being played
Verified student identification for guaranteed eligibility to participate in University Sports activities
City of Troy – Parks & Recreational Department Troy, AL
Youth Sports Assistant (Baseball) May 2006 – July 2007
Worked with Youth (ages 6-16) in Sporting Events, including games and practices
Monitored the use of equipment, ensured the safety of users, staff and equipment such as the operation of the scoreboards and official scorebooks, etc.
Set up, maintained and dismantled equipment according to the schedule of activities
Welcomed youth, parents and general public providing assistance with various types of inquiries.
Assisted in the organization and hosting of sports and leisure events such as the Dixie Youth World Series.
COACHING & SPORTS EXPERIENCE
Florida Storm/Harambee Dragons AAU Team
Head Girls Basketball Coach May 2008- Present
International Sports Specialists, Inc. Down Under Sports Australia, New Zealand, Hawaii
Head Girls Basketball Coach Summer June 2014 – 2016
Rutherford High School Panama City, FL
Head Girls Basketball Coach & Head Girls Track Coach August 2013 – 2015
Marianna High School Marianna, FL
Assistant Girls Basketball Coach & Assistant Track & Field Coach August 2012 – July 2013
Cottondale High School Cottondale, FL
Assistant Boys Basketball Coach August 2008 – March 2010
AWARDS
Co-Coach of the Year-Rutherford Head Girls Basketball Coach (Bay County, FL) 2013 –2014
Women’s Basketball Scholarship -Enterprise State Junior College/Division I AJCCC 2000 –2002
AJCCC All-Conference Team 2001 – 2002
AJCCC All-Star Team 2002
EDUCATION
Troy University – Bachelor of Science Degree (BS) in Sports & Fitness Management Troy, Alabama
Enterprise-Ozark Community College – Associate in Science Degree (AS) Enterprise, AL
Jackson County School Board – Substitute Teacher Program, Certificate of Completion
Florida Department of Education – Coaching Certification 2020 – 2025
COMMUNITY SERVICE
AAU Women’s Basketball Team – Head Coach - Harambee Dragons – Marianna, FL 2008- Present
Trojan All-Star – Sports Ambassador for Troy University Athletic Department 2008 – 2010
KHP Club (Kinesiology and Health Promotion) - Troy University 2006 – 2010
Hurricane Michael Relief Project – Florida Panhandle 2018
Red Cross Volunteer 2018