Visa Status: - Visit visa

SANDIP MAITY

Nopoli tower, Al Barsha 2,

Dubai, United Arab Emirates.

Mobile: - +971-*********.

E-Mail: - adfrm8@r.postjobfree.com

UAE Driving licence holder.

To achieve the highest degree of professionalism whilst working in the hospitality industry & prove myself as an asset to the organization by achieving the standards & targets desired.

PROFILE SUMMARY

I have done Bachelor’s Degree in Hospitality & Tourism management and carrying a work experience of 10 years in F&B department from international chain hotel and restaurants.

My last position was a Kitchen Manager with the most well-known & one of the biggest cloud kitchen company in the world (Kitopi). Previously managed a 250 covers international cuisine restaurant in Dubai named” Crumbs Elysee” for 2 years. Also, worked with celebrity chef Silvena Rowe in the preopening of the award winning healthy and organic restaurant Omnia Chain in Dubai.

I was managing a huge Kitchen at DIFC, a team of 110 staff & handling delivery of 40 different brands. Also, I have good knowledge of controlling food & beverage cost, preparing a monthly budget, revenue report, making PNL, and marketing etc.

In Mercure Gold Hotel in Dubai being a restaurant supervisor i was given a chance to handle multiple F&B outlets like all-day dining, Indian specialty restaurant, room service, banquets and launch bar all together for one year in the absence of F&B manager.

ORGANIZATIONAL EXPERIENCE

November 2019 - April 2020: - Kitopi, (DIFC, Dubai).

Kitopi is a state-of-the-art managed cloud kitchen platform that partners with restaurants to expand their delivery reach).

DESIGNATION: - Kitchen Manager.

JOB PROFILE: -

Overall responsible for a satellite kitchen.

Making sure to hit all financial targets of the satellite kitchen, Maintain and raise the profit margins on food whenever possible.

creating schedules and keeping staff on track & Promoting people when their performance is stellar

Oversee a structured daily routine ensuring the highest standards are met, all the food we send out is on time and within budget.

Perform quality control checks and monitor production KPI’s.

Ensure HACCP and ISO standards are consistently implemented and follow the appropriate hygiene standards, health and safety regulations as per official requirements.

Control food costs by reviewing portioning, minimizing waste, managing all store requisitions and direct purchases.

Frequently tour through all kitchen facilities to ensure the highest possible hygiene and maintenance standards.

Optimize operations to make sure Optimizers are at peak performance levels with astonishingly low preparation times.

Identify operational weaknesses and gaps by regularly deep diving into all aspects of delivery operations

Assist in providing solutions at the team and client level among all kitchen satellites in collaboration with Operation Managers.

Developing a strong culture of continuous improvement to consistently raise the bar of execution. Create and monitor all kitchen schedules.

Attending weakly meeting with top management, preparing manager’s report, daily sales & attendance for staff.

Evaluate the performance of the assigned team and initiate promotions.

October 2017 - October 2019: - Greenwich investment llc Dubai.

(Crumbs Elysee International cuisine restaurant).

DESIGNATION: - Restaurant Manager.

JOB PROFILE: -

Managing and developing direct reporting staff.

Hire staff as per company guideline.

Establishing and administrating training programs within the outlet, including new employee orientation as per company guideline.

Making sure to hit all financial targets of the outlet.

Managing the day-to-day operation of the outlet in accordance with established policies and procedures which includes on the spot decision making, supporting the staff, full interaction with the guest, ensuring that the guest needs are our main focus while enforcing standards for personal performance

Making duty roaster, attendance for colleagues, daily sale & manager’s report.

Oversee inventory control, ordering, food sanitation and quality control of food products.

Control food costs by reviewing portioning, minimizing waste, managing all store requisitions, direct purchases & ensuring high quality of preparation.

Monitoring work of employees to ensure that established policies and procedures are being followed.

Conducting performance appraisals for all employees in the outlet.

Relieve the Operation manager in his day off & work as a helping hand in all operational matter.

January 2017 - August 2017: - Al Ahlia general trading, Abu Dhabi.

(La Brioche French cuisine restaurant).

DESIGNATION: - Restaurant Manager.

JOB PROFILE: -

Managing overall operation of the restaurant.

Controls cost by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.

expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures and complying with legal regulations.

Oversee inventory control, ordering, food sanitation and quality control of food products.

Conducting performance appraisals for all employees in the outlet.

Overview kitchen operations, support and guide towards improving the quality and workflow.

Managing inventory, stocks and supplies.

August 2015 - December 2016. :- Bin Zayed Group, Dubai.

(Omnia chain by celebrity chef Silvena Rowe from UK).

Omnia restaurants are award winning restaurants by Celebrity chef Silvena Rowe from UK (International and Middle Eastern cuisine, raw & vegan, sugar free, gluten free, dairy free recipes, healthy & organic concept).

DESIGNATION: - Assistant Restaurant Manager. (pre-opening team)

JOB PROFILE: -

Part of the pre-opening team.

Create rules and regulations manual as well as operating manual for the outlet.

Managing the day-to-day operation of the outlet in accordance with established policies and procedures which includes on the spot decision making, supporting the staff, full interaction with the guest, ensuring that the guest needs are our main focus while enforcing standards for personal performance.

Making duty roaster, attendance for colleagues, daily sale, monthly revenue & manager’s report.

Oversee inventory control, ordering, food sanitation and quality control of food products.

1st May 2013 – 25th Aug 2015: - Mercure Gold Hotel.

Located at Al Mina Road, Dubai, UAE.

A 4* deluxe hotel by Accor Group of France.

www.accorhotels.com

DESIGNATION: - Restaurant Supervisor.

JOB PROFILE: -

Making sure to hit all financial targets of the outlets.

Lead the f&b team and ensure the company service standards are upheld.

Maintaining an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours.

Maintain excellent customer service by stressing "the customer comes first" in all weekly employee meetings and daily briefings.

Work closely with other team members to ensure excellent service is provided to all guest.

Handling complaints and find the solutions.

Taking care for complete satisfaction of Guest.

1stJuly 2009 – 28th February 2013: - “ Sayaji Hotels Ltd.”

www.sayajihotels.com

Located at Wakad, Pune, 5* hotel with 9 floors, 252 rooms, 2 restaurants, 1 Lounge Bar, Banqueting facilities.

DUTIES & RESPONSIBILITIES: - Senior Team Leader.

(Banquets & Barbeque Nation restaurant).

Prepare Schedule, hold daily briefing & provide training to the staff

Prepare Billing after event, meet the guest and present the same.

Follow up with the events team for the upcoming events.

Review and forecast of the weekly events with Events planning team.

Resolving guest complaints on the floor.

Up selling the in-house resources.

STRENGTH

Total 10 years of solid customer service background with leading international chain restaurant & hotels.

Achievement oriented with high energy and positive attitude.

Team player with leadership qualities.

Self-motivated, independent, and willing to perform multiple and cross-functional tasks

Good interpersonal skills and communication skills.

Hardworking and willing to take on new responsibilities and respond to it with good initiative.

High level of integrity, dedication and commitment, can be relied on to deliver the job required.

Proven records of setting and achieving ambitious goals.

CERTIFICATION

Certification PIC L3 from Dubai municipality.

Certification Firefighting from Dubai Civil Defense.

6 months certification course in Microsoft Office from India.

TECHNICAL SKILLS & LANGUAGE KNOWN

Conversant with Microsoft Office (Word, Excel &PowerPoint), Photoshop.

Well versed with hospitality management software like Micros, Fidelio, Ideas, Infosys, Aloha, Maitre D, ISP, lee host, prologic and Opera.

Languages known: - English, Bengali and Hindi.

ACADEMIC& PROFESSIONAL DETAILS

Year course Institution

2016 Bachelor’s Degree in Hospitality & tourism Management. The Himalayan University, India

2011 Three years diploma in hospitality management. Brilliant Institute of Hospitality management.

2008 Higher secondary education. Turka High School.

2006 Secondary education. Turka High School.

PERSONAL DETAILS

Date of Birth : 7thapril.1991

Marital Status : Single

Gender : Male

Nationality : Indian

Blood group : O+

Height : 5 ft 6 inch.

Religion : Hinduism

Place: - Dubai, United Arab Emirates. (Sandip Maity)

Date:-

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