Outreach Executive, Public Health and Certified Occupational Therapist

Catherine Milian

Cell: 469-***-****

************@*****.*** linkedin Sachse, TX 75048

PROFILE: Prepared to contribute as a

B2B SALES EXECUTIVE • Account Manager

for Health Care Services • Seeking new opportunities

High revenue-building potential through combining significant direct patient care experience and health care education

with strong sales/marketing, management, organizational and teamwork skills.

Summary:

•Resourceful healthcare technician / marketing professional with eight+ years experience in a variety of interconnected business operations, team management, and direct patient caregiving roles.

•Exceptional relationship builder able to identify and maximize new revenue and growth opportunities to drive bottom-line results. Rapidly develop comprehensive knowledge of new companies, products, services and markets.

•Able to create pathways to and negotiate value to all levels of key decision makers including C-level executives.

•Dedicated and persistent. Motivated to succeed. A professional who never gives up.

•Member, American Occupational Therapy Association. Experienced community volunteer /fundraiser. Bilingual - Spanish and English.

Areas of Expertise Include:

Strategic Planning & Implementation Client Relationship Management

Long-term Relationship Building Skills Strong Team Player

Dedication to Customer Service, Follow-through and Follow-up

EDUCATION & CREDENTIALS

B.S. – Healthcare Studies Texas Woman's University Denton, TX • 2016

Relevant coursework completed: Social Media Marketing, Medical Terminology, Sciences, Management, and Service Marketing

Peer Advocate for Teaching Health Chair Committee • Bacchus Network Peer Educator

A.S. – Occupational Therapy Keiser University, Ft. Lauderdale, FL • 2008

Dean’s List and Phi Theta Kappa International Honor Society

A.A. – Special Education Broward College, Pembroke Pines, FL • 2006

PROFESSIONAL EXPERIENCE

Enzo BC LLC, Allen, TX

Owner of Assisting Hands East Plano January 2018 to Present

Established a new franchise located in Allen, TX to assist the elderly community as they age in place.

•Recruited to build a team.

•Created care plans to achieve clients well being on a daily basis.

•Hired and Trained new caregivers.

•Marketed to prospected clients and attended networking events.

•Completed payroll.

•Verified employees schedules and notes from each shift.

•Created schedules every week and monitoring over time.

•Developed presentations to increase education on the benefit of our services.

•Managed the operations.

•Developed a social media marketing plan to increase revenue.

Legacy, Dallas, TX

Occupational Therapy Assistant January 2015 to Aug. 2017

Managed a staff of three therapists in a skilled nursing home. Supervised the nursing assistance mobility program. Marketed the facility's services to potential clients. Managed productivity levels to increase facility revenues.

•Increased revenues by improving operational efficiency and levels of patient care, boosting the facility to par level with local market competitors and hospitals.

•Developed and provided effective incentives for staff to increase motivation.

•Found solutions to inconsistent patient intake and insufficient equipment and resources.

Presbyterian Village North, Dallas, TX

Occupational Therapy Assistant January 2013 to Aug. 2015

Collaborated with occupational therapists to provide treatment to patients according to goals set in their plans of care by the OT to assist patients who have been involved in accidents, illness, or other life-debilitating injuries or events, in getting back into the routine of daily life. Monitored and developed exercise programs to improve the patients health. Conducted family consultations on home transitions and educated on important functional transfers for caretakers. Organized and managed rehab equipment.

•Recruited to assist with expansion of the OT team.

•Constructed plans to help patients achieve a level of normalcy in daily activities, and assisted patients in managing their lives in new, functional ways.

Reliant Rehabilitation/The Highlands Of Dallas, Dallas, TX

Rehab Manager 2011 to 2013

Managed a staff of three therapists in a skilled nursing home. Supervised the nursing assistance mobility program. Marketed the facility's services to potential clients. Managed productivity levels to increase facility revenues.

•Increased revenues by improving operational efficiency and levels of patient care, boosting the facility to par level with local market competitors and hospitals.

•Developed and provided effective incentives for staff to increase motivation.

•Found solutions to inconsistent patient intake and insufficient equipment and resources.

West Palm Beach County Schools, West Palm Beach, FL

Occupational Therapy Assistant 2011

Collaborated with teachers, staff members and parents in developing educational goals and establishing IEPs.

•Provided fine motor and educational-based sessions to meet children's IEPs.

•Developed adaptive assistance and educated staff members to help improve child's education experience.

•Educated and assisted on the use of technology in the classroom, including low or high tech devices as communication equipment, computer programs, adaptive paper, behavior modification techniques and sensory diet techniques.

Private Clinic, Weston, FL

Occupational Therapy Assistant 2010 to 2011

Assisted in conducting sensory therapy sessions in a private clinic with patients ranging from 8 months to 15 years of age.

•Worked on daily living skills with severely autistic patients and provided SI Diet on a consistent basis.

•Co-treated with speech therapists in pragmatics and observed oral motor exercises.

•Utilized integrated listening systems.

•Incorporated basic sign language and the use of a PEC system to improve patient communication.

•Used many types of behavior modifications to maintain patient's focus and attention to learning.

Sundance Rehab, Hollywood, FL

Occupational Therapy Assistant 2009 to 2010

Developed rehab office and a new case load by screening referrals, educating others on services, and facilitating good communication with co-workers.

•Marketed the facility through delivery of monthly presentations to local residents and visitors.

•Educated residents about home modifications and adaptive equipment to facilitate independence.

•Created a greeting marketing package, with director, for new residents; invited family members for facility tours.

•Developed an aqua therapy program for residents to help alleviate various difficulties.

Early Career

CENTURY 21 PLATINUM REALTY, Pembroke Pines, FL

Office Manager 2005 to 2007

Managed one of the Top Ten Century 21 offices in the State of Florida. Supervised a three-person administrative staff and 80 associates. Processed transactions, commissions and operating accounts. Organized annual charity events for Easter Seals.

KEYES REALTY, Pembroke Pines, FL 2005 to 2008

Office Manager, Manager Assistant, Recruiter for Broker

Supervised a two-person administrative staff and 65 associates. Processed transactions, commissions and operating accounts. Organized weekly meetings and prepared documentation for broker's agenda topics.

Trainings And Certifications

HIV/AIDS/OSHA/TB • Domestic Violence • Home Modifications Across the Lifespan • Animal Assistance Therapy

Prevention of Medical Errors • Comprehension Management of Disequilibrium • Cognitive Therapy for Dementia

The Diagnosis and Orthopedic Treatment of the Cervical Spine to the Hand • Vestibular Rehabilitation

Sensory Integration in Children • Alzheimer’s Disease & Related Disorders • Physical Agent Modality Basics

Evaluation and Design of Lower Extremity Prosthetics • Essential Skills in Communicating With Patients • Aquatic Therapy Basics Preventing and Managing Chronic Inflammation: Nutritional Interventions Adults with Stroke • Calming the Overactive Brain.

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