Marketing Customer Service

Nahomie Berger

315-***-****

**********@*****.**

* ******* *****, ************ ** 08081

PROFESSIONAL SUMMARY

Worked for more than 5 years in the sector of tourism administration, Hotel services and Restaurants. Balances the necessity of resolving and bringing new solutions while maintaining excellent relationships with clients and Customers. Effective leader and team player who exercises initiative and solve problems. Adept in conflict resolution. Proficient in French, Spanish, creole and English. Spouse of veteran of the United Army.

Core Competencies

Management organizational

marketing

Customer service

Event planning

Multi language proficient

Adept at conflict resolution

Leadership

Negotiation

Hospitality

EXPERIENCE

HOTEL ACUARRIUM, Dominican Republic Jan. 2014- Sep. 2015

Receptionist

make decisions and be responsible for organizing events

marketing

Salesperson

Waitress

Interpreter

COLLEGIO FELIX LUCIANO, Dominican Republic Jan. 2011- Jul. 2013

Language Teacher

• Taught Languages courses for Freshman to senior classes.

• Conducted teaching using educational equipment, materials, books, and other learnings aids

• Planed, developed, and utilized a variety of instructional material and aids appropriate to the intellectual and instructional student

• Provided group in individual instruction to motivate students, and effectively utilize the time available for instructional activities

• Maintained appreciate standards of student behavior, using behavioral management strategies and techniques, including reinforcement and behavior shaping procedures

• Reviewed, analyzed, evaluated, and reported pupil academic, social, and emotional growth.

CLUB MED, Dominican Republic Dec. 2006- Nov. 2009

Receptionist

Marketing Planner

Customer service

Interpreter

Waitress

EDUCATION

International Business Management Institute Berlin, Germany July 2020

Marketing and Communication

International Business Management Institute Berlin, Germany June 2020

Human Resource Management

International Business Management Institute Berlin, Germany May 2020

Leadership and Team Development

Florida Atlantic University (FAU) April 2020

Certificate in Hospitality and Tourism Management

Universidad Tectological de Santiago (UTESA) Dominican Rep. Jan. 2011– Jul. 2015

Bachelor’s degree in administration of tourism and hotel services

Centre pilote, Port Au Prince Haiti Feb. 2005- Jan. 2006

Accounting technician

Université Quisqueya Amerique (INUKA), Port Au Prince Haiti Oct. 200 – Jan. 2005

Marketing Technician

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