Marketing Customer Service
Resume:
Nahomie Berger
adfrgu@r.postjobfree.com
* ******* *****, ************ ** 08081
PROFESSIONAL SUMMARY
Worked for more than 5 years in the sector of tourism administration, Hotel services and Restaurants. Balances the necessity of resolving and bringing new solutions while maintaining excellent relationships with clients and Customers. Effective leader and team player who exercises initiative and solve problems. Adept in conflict resolution. Proficient in French, Spanish, creole and English. Spouse of veteran of the United Army.
Core Competencies
Management organizational
marketing
Customer service
Event planning
Multi language proficient
Adept at conflict resolution
Leadership
Negotiation
Hospitality
EXPERIENCE
HOTEL ACUARRIUM, Dominican Republic Jan. 2014- Sep. 2015
Receptionist
make decisions and be responsible for organizing events
marketing
Salesperson
Waitress
Interpreter
COLLEGIO FELIX LUCIANO, Dominican Republic Jan. 2011- Jul. 2013
Language Teacher
• Taught Languages courses for Freshman to senior classes.
• Conducted teaching using educational equipment, materials, books, and other learnings aids
• Planed, developed, and utilized a variety of instructional material and aids appropriate to the intellectual and instructional student
• Provided group in individual instruction to motivate students, and effectively utilize the time available for instructional activities
• Maintained appreciate standards of student behavior, using behavioral management strategies and techniques, including reinforcement and behavior shaping procedures
• Reviewed, analyzed, evaluated, and reported pupil academic, social, and emotional growth.
CLUB MED, Dominican Republic Dec. 2006- Nov. 2009
Receptionist
Marketing Planner
Customer service
Interpreter
Waitress
EDUCATION
International Business Management Institute Berlin, Germany July 2020
Marketing and Communication
International Business Management Institute Berlin, Germany June 2020
Human Resource Management
International Business Management Institute Berlin, Germany May 2020
Leadership and Team Development
Florida Atlantic University (FAU) April 2020
Certificate in Hospitality and Tourism Management
Universidad Tectological de Santiago (UTESA) Dominican Rep. Jan. 2011– Jul. 2015
Bachelor’s degree in administration of tourism and hotel services
Centre pilote, Port Au Prince Haiti Feb. 2005- Jan. 2006
Accounting technician
Université Quisqueya Amerique (INUKA), Port Au Prince Haiti Oct. 200 – Jan. 2005
Marketing Technician
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