Food Service

CURRICULUM VITAE

PERSONAL INFORMATION

NAME : HAULA MUKANZA

MOBILE: +971*********

EMAIL ***********@*****.***

ADDRESS: Dubai,United Arab Emirates

NATIONALITY: Ugandan

GENDER: Female

VISA STATUS: Visit Visa

CAREER OBJECTIVES

To work in a challenging environment, contributing enthusiasm, dedication, responsibility and good work ethics to utilize my customer service skills obtained through working as a waitress.

WORKING EXPERIENCE

DATE:JULY 2018 TO JUNE 2020: DUCHESS RESTAURANT&CAFE (DUBAI) POSITION: WAITRESS/HOSTESS

DUTIES AND RESPONSIBILITIES

Write guests' food orders on order slips, or enter orders into computers for transmittal to kitchen staff.

Take orders from patrons for food or beverages.

Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.

Present menus to guests and answer questions about menu items, making recommendations upon request.

Clean tables or counters after guests have finished dining.

Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Inform customers of daily specials.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Stock service areas with supplies such as coffee, food, tableware, and linens.

Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom DATE:APRIL 2016 to JAN 2018: HILTON HOTEL KAMPALA (UGANDA) POSITION: CASHIER

DUTIES AND RESPONSIBILITIES

Manage transactions with customers using cash registers

Scan goods and ensure pricing is accurate

Collect payments whether in cash or credit

Issue receipts, refunds, change or tickets

Redeem stamps and coupons

Cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information

Maintain clean and tidy checkout areas

Track transactions on balance sheet

EDUCATIONAL BACKGROUND

UGANDA CERTIFICATE IN HOTEL MANAGEMENT (HOSIPITALITY MANAGEMENT) UGANDA ADVANCED CERTIFICATE OF EDUCATION (UACE)

UGANDA CERTIFICATE OF EDUCATION (UCE)

COMPUTER

computer skills I am well versed in Microsoft office word, Microsoft Excel.P.O.S. CONCLUSION AND DECLARATION;

I hereby certify that the above mentioned statement is correct and true to the best of my knowledge and belief

MUKANZA HAULA;

REFEREES

To be provided upon request

Contact this candidate