Manager Customer Service
Resume:
LETHA H BRYAN
Edgefield, SC ****4
**********@*****.***
Skills Summary
Proficient in Microsoft applications. Detail oriented with superior organizational skills. Ability to adapt to new technology and grow personally with new opportunities. Able to communicate effectively and supportively in customer service situations. Always seeking to gain knowledge and learn from peers and leaders.
Education
SOUTHERN METHODIST COLLEGE
Elementary Education (2003)
Experience
SAS Retail Services
Cary, NC
Retail Sales Merchandiser (Nov. 2018 – Present)
-Work with major brand names and clients contracted to Walmart stores to insure product availability as well as quality.
-Support Walmart management in areas where clients have requested additional focus of select products.
-Maintain communication between direct company management and team members.
-Perform daily tasks in stores such as audits, product restocking, setting of displays, removing damaged products, placing orders and installing features or coupons and signage.
-Work from tablet based technology system to send up to date information to company and clients daily in real time while working within stores scheduled.
Amick Farms
Batesburg-Leesville, SC
Scale House Security
-Accept tickets from truck drivers with live haul operations for poultry factory.
-Record weight and data from trucks and enter into system for daily reports.
-Communicate with drivers as to locations for emptying or picking up each load.
Allen Parish School Board
Oakdale, LA
Teachers Aide
-Work with teachers in daily activities and lessons for class.
-Take attendance and enter records for children in school database.
-Instruct small groups of students in enrichment activities.
Lifetouch National School Studios
Charleston, SC
Customer Service Manager / Office Manager
-Manage incoming and outgoing phone calls. Solve issues in regards to customer complaints or information on pending shipments.
-Follow up with customers to insure all orders have been received and customer satisfaction has been met.
-Schedule photographers for school portrait days, as well as put together employee schedules and weekly packets.
-Greet and transport customers from front reception area to studio area.
-Assist in final placement of photo orders and shipment.
-Manage computer systems and data entry to keep all accounts up to date.
-Arrange meetings and travel arrangements for sales team and upper management
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