Project manager
Resume:
EXPERIENCE
TATA SINGAPORE AIRLINE LTD.
NOV-**** – TILL NOW
IT PROJECT MANAGER (Airline applications managed services)
-Analyze Business requirements and convert it into BRD
-Prepare and maintain milestones on deliveries and if required engaged development team as well for concrete strategy
-Monthly Dashboard, PNL reporting, Resource forecasting, Weekly Steering meeting with TATA-CIO.
-Ensure that all projects are delivered on-time, within scope and allocated budget with proper sign off.
-Manage technical Projects (Engineering/Flight Ops /Innovation) within budget and project schedule.
-Demonstrated proficiency in facilitating, delegating and motivating cross functional groups or activities
-Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility as define in BRD.
-Ensure resource availability and forecasting as per project requirements.
-Review work of development team
-Develop a detailed project plan to track progress. Using JIRA, MSP. And Monday.com
-Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
-Use appropriate verification techniques to manage changes in project scope, schedule and costs.
-Measure project performance using appropriate systems, tools and techniques
-Report and escalate to management with matrix.
-Codeshare continuation by all tech team to store codes.
-Manage the relationship with the client and all stakeholders
-Perform risk management to minimize project risks.
-Establish and maintain relationships with third parties/vendors
-Create and maintain comprehensive project documentation / RIC log.
HCL TECHNOLOGIES LTD.
JUN-2018 – NOV 2018
Delivery Management (Volvo IT Infra Business - Application deployment and setup)
-IT Infrastructure /Security – DC Build Projects
-End to End security project management
-Conducting requirements review meeting with primary stakeholders on scope, schedule, Business case and overall Cost.
-Seeking Customer approval on scope or requirements with timelines.
-Scheduling the Project on OIT and JIRA.
-Allocating Designer for preparation of Detailed Level Design (DLD) & getting approval from Solution Designer.
-Extracting RFI, request for quote (RFQ), PO creation with CAPEX code (Budget) and approval followed by delivery of equipment.
-Working with DC Engineering team to fulfill different requests from vendors.
-Identifying and managing Project RISKS and ISSUES in register.
-Discussing creation of Work Package and following-up implementation tasks.
-Raising RFC for changes in Production environment.
-Creating Change request, assigning a Planning Engineer for assessment and approval from 3rd line Engineers then T-CAB followed by Collaborating with multiple teams for implementation and testing.
-Coordinating for Network devices build, Servers build, Storage allocation, management connectivity, configuring back-up, and SID Platform, DC Migrations and IP implementation in DICA.
-Reviewing Testing documents & results – Engineering QA, Customer Testing & Operational QA.
-Handing over the new devices to Support for Monitoring.
-Preparing Project Initiation document, Highlight report, Exception report, Project stage report & Lessons report.
-Turning the device status to Live, updating the asset details & triggering the Bill.
HCL TECHNOLOGIES LTD.
JAN-2017 – MAY 2018
Senior Project Manager (Deutsche Bank – Financial and support Applications)
Team: 30 (Profilers + Coordinators)
-Set the direction, monitor, build and lead vibrant technical and coordination team.
-Create, contribute and implement best of new practice on sDoD* Provisioning.
-Contribute to business growth by expanding and enhancing current service offerings.
-Awareness and understanding of various TOOLS in sDoD / Vendors requirements.
-Extensive experience working with multiple vendors / Tools etc.
-Managed Data center migration projects.
-Responsible for troubleshooting day-to-day firewall and CHECKPOINT problems.
-Responsible for proactive monitoring of firewall infrastructure.
-Create and maintain firewall infrastructure/Runbook documentation
-Participate in Network on-call and after hour support as required.
-Participate in tier 2 and 3 security operations support for enterprise security infrastructure in a 24x7 high availability environment.
-Provide guidance to project and programme managers on established standards / best practices
-Implement Business Contingency Plans and Procedures.
-Ownership and accountability for technical solution, effort and delivery.
-Development, effective implementation, training and continuous improvement of organization process standards and tools for project management and solution delivery
-Ensure implementation and improvement of established practices to support effective and efficient management of the portfolio of projects and programs including (but not limited) to business case approvals, consistent financial management, solution delivery and benefit realization
-Drive continuous improvement in project deliveries and individual / team performance. Measure and analyze deliveries and performance across projects and timeline.
-Is proactive and escalation point of contact on all matters related to issues faced sDoD profiling /Re-profiling / Coordination and team management.
-Establish and maintain excellent relationship with Customer and Business Units.
-Recruits, interviews and selects personnel needed to efficiently staff the service function. Evaluates performance, makes salary recommendations and administers disciplinary actions consistent with company policy.
-Prepares composite reports from individual reports of subordinates. Conducts daily and weekly management meetings.
-Viewed and perceived as a Role Model and a genuine Team Player.
*sDoD = Secure Virtual Desktop Infrastructure.
HCL TECHNOLOGIES LTD.
AUG-2014 TO DEC-2016
Associate Project Manager (Deutsche Bank – Financial Applications)
-Client Management with End to End delivery (Initiation, Planning, Designing and closure in delivery) for security Projects
-Drive and Execute Infrastructure projects across multiple technologies closely working with business teams in infrastructure, Application Development, and operational units across multiple lines of business.
-Follow SDLC methods to develop or create an Applications and Firewall Rules.
-Developed Functional development document (FDD) based on Clients business needs.
-Write functional requirement in clear, concise and consistent manner so it can be easily understood by development team.
-Manage the application development staff performing maintenance and enhancement services related to application. Including managing major system enhancement and maintenance project with diverse requirement.
-Manage Application activities in Deutsche Bank’s several IT projects and ensuring that resources are utilized appropriately.
-Provide provisioning service to Deutsche Bank that includes Projects’ recertification, Users’ On-boarding to the Projects and On-boarding of multiple banking and trading applications to the projects which are used by internal and external employees of Deutsche Bank.
-Compile project status reports, coordinate project schedules, initiating and attending project meetings and identifying and resolving technical issues
-To address technical queries of Project coordinators and Application profilers within team.
-Liaising with clients to identify and define project requirements, scope and objectives. Ensuring that clients’ needs are met as the project evolves.
SYSTEMS PLUS PVT LTD.
OCT-2013 TO MAR-2014
PMO Consultant (PepsiCo-Asia / Shared services)
-Maintain Repository: All Projects (Proposals, Work Plans, Status Reports, and Changes).
-Provide Oversight: Insure Projects are conducted in Compliance to Standards.
-Drive the Project Update & Status Reporting Process.
-Provide Portfolio Level Status Reports to Management (DASHBOARD)
-Provide Guidance & Tools to PMs.
-Conduct Post Project Reviews and Performance Score Cards.
-Facilitate Improvements to the Project Conduct & Management Process.
-Cost reduction through efficient, centralized services.
-Setting up the process for Lessons Learnt and implementation.
-Assist ISO Team in ISO 90001 Related Activities. Reconcile internal deliverables as per Project Initiation Note (Tier classification).
-Conduct audits on timely basis for all Business Units (ITCS, Oracle, Solution Group, BAOS, Infra, and Achilles).
-Prepare PROFIT and LOSS report for all business units.
VIDUSHI INFOTECH SSP PVT LTD.
FEB-2012 TO OCT-2013
Business Analyst (WSI and In-house projects)
-Develop detailed work plans, project schedules, estimates, and resource plans in conjunction with project team members and other involved IT and business teams.
-Following SDLC process to create and develop web based Modules.
-Define and manage project scope and risks. Investigate and make recommendations on issues that challenge scope boundaries
-Monitor and report on project traction and progress and, as necessary, coordinate the development, discussion, and approval of corrective action and/or contingency plans
-Create project status reports highlighting critical issues for management and overall status of the project
-Conduct project meetings and be responsible for project tracking and an effective issue resolution process
-Manage client relations to ensure that project delivery expectations are specified and met
-Engage project stakeholders and communicate project updates to ensure buy in and project success (examples: meetings, status updates)
-Work with multi-site project teams across time zones
-Plan and implement change management work as project deliverables are rolled out, including activities such as training, communication, and documentation
-Ensure project deliverables meet/exceed the project sponsor's specified expectations
-Ensure project activities and deliverables adhere to internal quality standards
EDUCATION
MIT SCHOOL OF TELECOM, PUNE: PGDM/MBA(SYSTEMS) – HONS.
2010-2012
RAJASTHAN UNIV., JAIPUR: BACHELOR OF ENGINERING (COMPUTER SCIENCE) - HONS.
2005-2009
KENDRIYA VIDHYALAYA, JAIPUR: SENIOR SECONDARY
2004-2005
KENDRIYA VIDHYALAYA, JAIPUR: SECONDARY
2002-2003
LEADERSHIP
-Continuous support to new engineers (Poornima college groups)
-Moved up from project management to service management with in HCL
-HCL global project management framework certified.
-Continuous team motivational speech to team, to keep them boosted and motivated.
-Supporting PM’s in case they need help in any critical exercise.
-Providing technical support to dbHELPDESK on critical technical solutions.
-HCL Gold club member – April-May-June 2016
REFERENCES
DOUGLAS CATT, HCL UK
OPERATION MANAGER
SANKET DABRAL, ACCENTURE IND
ACCOUNTS MANAGER
MOSES TOIENT, VODAFONE, IND
PROJECT MANAGER
RUCHIN DOBRIYAL
PROJECT MANAGER
PRINCE 2 CERTIFIED (PRACTITIONER) - P2R/IN078513
OBJECTIVE
I am an enthusiastic and determined professional with a solid background in IT consulting/IT Infra and customized web and server-based projects. I have extensive experience in revenue generation, planning, executing, monitoring and closing projects, and have yet to encounter a deadline I couldn’t meet. I am highly organized, have good knowledge of project portfolio management software, enjoying interfacing with clients (IT Infrastructure projects)
I am valued for the passion I put into my work. More than anything, I look forward to a stimulating position in a supportive team where I can continue to exercise and develop my skills.
SKILLS & ABILITIES
Project Management (IT Infra/Security /Ecommerce), Business Analysis, PMO, Reporting, Resource forecasting and management, ITSM, transition management, portfolio management
VITALS
B-503 Ourania, Near Golf course road, Gurgaon, Haryana
E **************@*****.***
Contact this candidate