Miranda M. Couture
** ********* ****** *****, ** 01081
413-***-**** ****************@*****.*** www.linkedin.com/in/miranda-couture-559276127
EDUCATION
University of New Hampshire Durham, NH
Peter T. Paul College of Business and Economics
Bachelor of Business Administration in Finance May 2020
Cumulative GPA: 3.4; Dean’s List: Spring 2016, Spring 2017 & Spring 2020
Hellenic American College, Athens, Greece Summer, 2019
AT&T Summer Learning Academy Externship, Certification July 2020
SKILLS
Advanced Excel
Microsoft Offices
Problem Solving
Leadership
Time Management
Budgets
Customer Service
Social Media
Financial & Equity Analysis
Motivated
Financial Modeling
EXPERIENCE
SafeStreets Security Waltham, MA
Sales Representative July 2020- Present
Present, promote and sell products using solid arguments to existing and prospecting customers.
Establish, develop and maintain positive business and customer relationships.
Achieve agreed upon sales targets and outcomes within schedule.
Ability to work independently; highly motivated and driven.
Moulton Hill Landscaping Wales, MA
Customer Service Specialist March 2020 – July 2020
Answer and direct various calls daily, with duties including signing up new customers, managing existing customer accounts, presenting relevant service information, and cancelling services.
Consult with customers to evaluate needs and determine best options.
Memorized company’s products and services, including prices and discounts.
Present and sell customers new products and services.
Five Star Gardens Palmer, MA
Customer Service, Sales, Merchandising, Plant Maintenance June 2016 – September 2019
Assisted customers with design consultations.
Order entry and handling of monetary transactions.
Maintenance of plants and grounds; watering, pruning, and weeding.
Provided the highest level of service at all times to create an exceptional customer experience.
Monson Parks and Recreation Monson, MA
Basketball Referee & Scoreboard Operator Winter 2014 – Spring 2016
Enforced game and facility rules before, during and after the game.
Always maintained control and organization of all the players, coaches and fans in high or low intensity situations.
Strived to leave all participants feeling satisfied with the fairness of the outcome of the game.
Monson Basketball Program Winter 2013 – Winter 2016
Camp Counselor
•Planned and organized an hour of multiple basketball drills for about 40 5-6 year old’s every Saturday morning
•Reinforced past concepts week to week and added in new concepts to increase skill levels weekly
•Verbally explained, physically demonstrated and lead the kindergartners through the entire practice, seeking to keep them constantly in motion and happy but still focused and motivated
ACTIVITIES
Accounting & Finance Students Association February 2018 - Present
General Member
UNH Intramural Athletics, Soccer and Basketball Winter 2016 – Spring 2020
VOLUNTEER EXPERIENCE
Open Pantry Community Services Springfield, MA
Food service preparation and distribution at homeless shelter. 2014 - 2016
Brimfield Flea Market Trash Pick-up Brimfield, MA
Assisted in cleanup efforts after the completion of the flea market. 2011 - 2016
Soup Kitchen Holyoke, MA
Food service preparation and distribution at homeless shelter. 2014 - 2016