John M. McNamara

Medfield, MA ***** www.linkedin.com/in/jnmcn

Cell: 508-***-****

Email: adfr76@r.postjobfree.com

Summary

Operations/Mfg. Expertise: At VC backed Toast, Zink and Boston-Power developed sales and operations planning process and. Selected and qualified Contract Mfg. Directed new product and low volume high mix manufacturing operations. At Arch Convergence start-up purchase product line from Avaya, re-branded product and achieved $1M in sales in each of the first two years. With a cross functional team introduced two-tier distribution at RSA accounting for revenue growth from $100M to $250M, building Operation team of up to 50 people.

Supply Chain: Operation’s lead in implementation of Infor Syteline, Macola and SAP ERP. At Toast, Zink Imaging and Boston-Power negotiated supplier agreements and pricing, worked with supplier and distributors to support product availability, warehousing, dangerous goods expertise, customs and shipping. Restructured manufacturing at RSA and implemented Asian CM increasing production volumes from 600K to 2M/yr. Increased quality through automation while lowered cost 24%.

New Product Introduction: At Toast developed thermal receipt printer/hub cutting cost by 45% and at RSA redesigned SecurID Keyfob reducing costs by 50% and improved quality by 20%. Lead role introducing new products at Toast, Boston-Power, Brix Networks, RSA and 3COM.

Product Manager: Toast, product manager for Thermal Receipt Printer. Boston-Power, Battery Pack, lead-acid battery replacement. RSA Security the Keyfob Authenticator.

Technical Expertise: ISO 9001, clean room work(lithium batteries) DFM, Six Sigma, and regulatory (UL, RoHS, DOT, IATA).

Professional

Toast, Inc. — Boston, MA 2014 to 2020

Director of Hardware Product Management

SAAS hyper-growth VC backed, startup developing cloud based Point of Sale/Fintech software for restaurants, bars and nightclubs. Specified, selected and technically supported Android tablets and other peripherals sold with POS software. Employee 19 in a company reaching >$250M in ARR, unicorn valuation and 3000 employees.

Develop thermal receipt printer/hub for inaugural line of Toast POS Hardware.

Developed company partnerships with Samsung, Bluestar, Epson, Elo and CRS, negotiated supplier agreements.

Identified Android hardware, selected, tested and provided technical expertise.

Technical expert for wide range of hardware products sold by Toast.

Launched supplier program for Reseller Partners

Consultant for 4/2014 - 9/2014 developing third party USB magnetic card reader for mobile product. Zink Imaging, Inc. — Bedford, MA 2012 to 2013

Vice President of Product Operations

Build operational capacity and developed sales and operations planning for Zero Ink, color thermal printers in the retail and direct to consumer markets. VC backed company.

Manage relationships with CMs and suppliers to deliver Zink products to retail markets.

Direct world-wide Sales and Operations planning for Zink products.

Company contracted because it could not secure funding. John M. McNamara Page 1

John M McNamara(cont.)

Boston-Power, Inc. — Westborough, MA 2008 to 2011

Director of Sales Operations Planning and Purchasing Company leader directing worldwide sales and operation interlock with Taiwan factory build plans.

Directed worldwide sale and operations interlock process ensuring the right product, in the right place for customer delivery resulting in OTD of >95%. Product Manager for li-ion battery packs.

In conjunction with company CEO lobbied Beacon Hill representative and committee chairs for funding of lithium-ion battery factory in MA.

Arch Convergence — Concord, MA 2005 to 2007

Vice President of Operations, Co-founder

Acquired the Avaya Cajun product line in self funded startup and re-launched the product re- branded as Acadia.

Executed all activities in the international supply chain from component acquisition, final testing and delivery to customers of electronic networking products. S&OP for all company products. Generated

$1M in sales in each of the first two years through OEM relations. Sorobo, Inc. — Nashua, NH 2002 to 2004

Vice President of Operations - Pre-funded start-up to develop VOIP/data communication platform. Brix Networks, Inc. — Chelmsford, MA 2000 to 2001

Vice President of Manufacturing

Early hire to this well-funded VC backed startup tasked to select contract manufacturer and manufacture ISP SLA products.

Implemented Macola ERP and Agile Life-cycle Management software.

Renovated a 36K sq. ft. building for Brix Networks for headquarters. RSA Security, Inc. — Bedford, MA 1995 to 1999

Vice President of Operations, 1997 – 1999

Director of Manufacturing, 1995 – 1997

Expanded operations to Singapore and then China managing both a US base and Asia based CM.

Redesigned SecurID keyfob reducing cost by 50% and improving quality by 20%.

Operations driver for the blueprinting and implementation of SAP R/3.

Grew Operations to support 10X run rate growth.

Other Roles: 3COM(Chipcom) Adv. Mfg Eng. Mgr, 1990-95; Motorola-Codex Sr. Mfg. Eng., 1985-90, Raytheon, Mfg. Eng. 1979-85, GTE Sylvania, lithium battery research engineer, 1978-79 Education

MBA, Entrepreneurship/Management focus, Babson College, Wellesley, MA 1st Douglass Entrepreneur Award recipient

MS, Manufacturing Engineering, University of Massachusetts, Amherst, MA BS, Chemistry, Boston College, Chestnut Hill, MA

Other: Contributed “Concurrent Engineering at Chipcom: Implementing at a Small Corporation” chapter to “Successful Implementation of Concurrent Engineering Products and Processes” by Sammy Shina, VanNostrad Reinhold, NY, 1994.

John M. McNamara Page 2

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