Head Receptionist
Resume:
LESLIE
GARCIA
Administrative Receptionist
INFO PROFILE
Energetic and optimistic providing excellent customer service with over 5 years of professional experience assisting customers in solving complex issues. Highly organised and self motivated and adept at managing sensitive situations. To put my best foot forward at all times possible for the benefit of the company and mine as well.
AGE 30, Single
ADDRESS
Al barsha 1, Dubai
United Arab Emirates
PHONE
***********@*****.***
SKILLS
Customer service
Interpersonal skills
Communication
Multitasking
Technical skills
Microsoft Office
TRAINING
EDUCATION
Degree / Qualification, Year of Completion
Bachelor of Science International Hospitality Management, 2013 Lyceum of the Philippines -University
Language
English Fluent, Tagalog Fluent
EXPERIENCE
Administrative Receptionist, Chaps&Co. Duabi, 2017-2020 Greet clients and visitors with a positive, helpful attitude. Assist the management team by providing them with the leadership necessary to attain their business goals and objectives. Answering phones in a professional manner. Sorting and distributing mail. Handling inquiries, bookings and co- ordination. Manage Reception desk and systems thoroughly keeping up to date with all changes.Operating cash registers, managing financial transactions, and sending sales report. Monitor and take inventory on regular basis. Assist daily adjustments of staff schedules, client appointments. maintaining a commitment to the company and guest satisfaction at all times. Supervisor, TFFK Dubai 2015 - 2016
Assist the manager in organising, planning and implementing strategy. Take control of ordering. Ensure schedules and objectives are met. Monitor operating costs budget and resources. Communicate with customers and evaluate their needs and specifications. Handling customer complaints. Supervise and motivate staff. Controls expenses by gathering and submitting budget information. Provides quality service by enforcing quality and customer service standards.
Receptionist, Giligans Philippines, 2012- 2014
Serves visitors by greeting, welcoming, and directing them. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. Maintains security by following procedures, monitoring logbook, and issuing visitor badges.Contributes to team effort by accomplishing related results as needed.
PIC
Leadership
Hospitality Technology
Courseware
Values Ethics and
Professionalism
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