Gabriel Jaime Sierra

***** ***** *** *** *** Boca Raton, FL 33433

g.sierra8.icloud.com

773-***-****

PROFESSIONAL SUMMARY

Professional Bartender offering in-depth knowledge about high-end service standards and laws regarding the service of alcoholic beverages. Quickly and efficiently worked in fast paced environments. I am outgoing and highly skilled at mixing and serving drinks in high volume establishments. Proven ability in creating positive rapport with customers while maintaining productivity. Detail oriented and highly effective at multitasking in high-energy environments.

EDUCATION

Florida Atlantic University, Boca Raton, FL

2002, Associate of Science International Marketing Communications EXPERIENCE

Marriott Hotels, Chicago, IL

Bartender February 2016 –March 2020

Responsible for interacting with guests, fellow co-workers, and supervisors in a polite, considerate, and welcoming manner to make sure all guests have a high-level bar experience. Highly skilled in mixing, garnishing and serving drinks in keeping with bar’s standards. Responsible for reconciliation of daily sales, opening and closing responsibilities.

Studio Paris/ Paris Club/ Hub 51/ Bub City, ( L.E.Y.E.), Chicago, IL Bartender June 2009-December2015

Continually provided exceptional service to customers by being friendly, knowledgeable, and accommodating. Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes. Effectively and calmly resolved situations with intoxicated guests. Max’s Grille, Boca Raton, FL

Bartender April 2000 •May 2009

Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guest. Displayed friendly, outgoing, and energetic qualities to create a warm, fun atmosphere for guests. Followed bar recipes to deliver consistent drink quality, control costs, and maximize guest satisfaction. QUALIFICATIONS

• Fluent in English and Spanish

• Tips & Safe Serve Certified in Florida

• Strong interpersonal skills with the ability to effectively communicate with all levels of management and personnel.

• Comprehensive knowledge of supporting other areas of the restaurant as requested, for instance answering telephones and completing financial transactions.

• Demonstrated ability to keep the bar organized, stocked and clean.

• Promote guest satisfaction to steady repeat business.

• Respond to and help to resolve guest complaints and questions.

• Perform all side work assigned and in a timely fashion.