Collections/Foreclosures/Litigation

CURRICULUM VITAE OF RASHIKA DHANRAJ

PERSONAL DETAILS

NAME: RASHIKA

SURNAME: DHANRAJ

DATE OF BIRTH: 22/4/1969

NATIONALITY: SOUTH AFRICAN

ID NUMBER: 690**********

POSTAL ADDRESS: 51 NATHALAL CRESCENT

SHALLCROSS

QUEENSBURGH

HOME ADDRESS: AS ABOVE

CONTACT DETAILS: 073-***-****

LANGUAGE: ENGLISH

MARITAL STATUS: DIVORCED

GENDER: FEMALE

HEALTH: GOOD

DRIVER’S LICENCE: CODE 08

Qualifications Achievements Institution

Matric Prefect Shallcross Secondary

Secretarial Diploma Supreme Commercial College

EMPLOYMENT HISTORY

COMPANY: KOK EN HENDRIKSE

POSITION : COLLECTIONS SECRETARY

DURATION: (2YRS) 1994 – MARCH 1996

DUTIES: ALL ASPRECTS OF THE COLLECTIONS DEPARTMENT. TYPING OF ALL MAGISTRATES COURT DOCUMENTS FROM LETTERS OF DEMAND TO GARNISHEE ORDERS, SUMMONS, WRITS AND JUDGMENTS.

LIASING DIRECTLY WITH CLIENTS PERSONALLY AND

TELEPHONICALLY

POSITION TWO:

COMPANY: BAYHACK ATTORNEYS

POSITION: COLLECTIONS SECRETARY

DURATION: (4 YRS) APRIL 1996 – APRIL 2000

DUTIES: ALL ASPRECTS OF THE COLLECTIONS DEPARTMENT. TYPING OF ALL MAGISTRATES COURT DOCUMENTS FROM LETTERS OF DEMAND TO GARNISHEE ORDERS, SUMMONS, WRITS, JUDGMENTS.

LIASING DIRECTLY WITH CLIENTS PERSONALLY AND

TELEPHONICALLY

POSITION THREE:

COMPANY: GAVIN GOW & CO.

POSITION: COLLECTIONS SECRETARY

DURATION: APRIL 2000 TO FEBRUARY 2004

DUTIES: ALL ASPRECTS OF THE COLLECTIONS DEPARTMENT. TYPING OF ALL MAGISTRATES COURT DOCUMENTS FROM LETTERS OF DEMAND TO GARNISHEE ORDERS, SUMMONS, WRITS AND JUDGMENTS.

LIASING DIRECTLY WITH CLIENTS PERSONALLY AND

TELEPHONICALLY

POSITION FOUR:

COMPANY: DICKINSON & THEUNISSEN

POSITION: PA TO GRAHAM THEUNISSEN

DURATION: MARCH 2004 TO JUNE 2008

REFERENCE: MR GRAHAM THEUNISSEN

DUTIES: ALL ASPRECTS OF THE COLLECTIONS DEPARTMENT. TYPING OF ALL MAGISTRATES COURT DOCUMENTS FROM LETTERS OF DEMAND TO GARNISHEE ORDERS, SUMMONS, WRITS AND JUDGMENTS.

LIASING DIRECTLY WITH CLIENTS PERSONALLY AND

TELEPHONICALLY

ALSO DEALT WITH HIGH COURT MATTERS AND DECEASED ESTATES

REASONS FOR LEAVING: MY BOSS RETIRED AND I WAS THEN PUSHED AROUND TO ALL DEPARTMENTS TO ASSIST WHICH I WAS NOT HAPPY WITH.

POSITION FIVE:

COMPANY: FARBER SABELO EDELSTEIN

POSITION: COLLECTIONS MANAGER

DURATION: JULY 2008 TO MARCH 2020

I HAVE BEEN RUNNING THE DEPARTMENT SINCE SEPTEMBER 2008. I AM RUNNING THE ENTIRE ADMIN SIDE OF THE COLLECTIONS DEPARTMENT. WE DEAL WITH NEDBBANK CREDIT CARDS. WE HAVE +/- 20 000 FILES. I HANDLE ALL ASPECTS OF RUNNING THE DEPARTMENT. I HAVE 24 STAFF MEMBERS UNDER MY CONTROL. I HAVE A VERY PLEASANT RELATIONSHIP WITH MY STAFF AND AM VERY MUCH IN CONTROL OF WHAT’S GOING ON IN THE DEPARTMENT. I HAVE REGULAR MEETINGS WITH MY STAFF TO MAKE SURE THAT EVERYONE IS ON THE SAME PAGE. I AM TARGET DRIVEN SO I ENSURE THAT TARGETS ARE MET AT THE END OF EVERY MONTH. I KEEP MY STAFF AWARE ON A REGULAR BASIS AS FAR AS TARGETS BEING MET IN THE MONTH. REGULAR PRINT OUTS ON PERFORMANCE IS GIVEN TO MY STAFF FOR UPDATES ON THEIR PERFORMANCE.

I AM VERY CONFIDENT IN RUNNING THE DEPARTMENT AND I HAVE HAD POSITIVE REPORTS FROM MY CLIENTS TO MY SUPERIORS.

MY DUTIES ARE AS FOLLOWS:-

RUNNING CAMPAIGNS THROUGH THE DIALLER

DATA WASHING MATTERS FOR NEW NUMBERS

IMPORTING NEW MATTERS ONTO THE SYSTEM

IMPORTING PAYMENTS ONTO THE SYSTEM

IMPORTING PIVOTS WITH UPDATED INFO

SORTING OUT APO RETURNS

ATTENDING TO CLIENTS QUERIES

PROVIDING DOCUMENTS TO CLIENT AS AND WHEN REQUESTED

LIASING WITH CLIENT PERSONALLY AND TELEPHONICALLY

ATTENDING AT MEETINGS WITH MY CLIENT

ATTENDING TO MEETINGS WITH MY STAFF

ENSURING TARGETS ARE MET

ATTENDING TO STAFF QUERIES

I AM CURRENTLY THE PORTFOLIO MANAGER IN THE FORECLOSURE DEPARTMENT DOING ABSA FORECLOSURES.

I ATTEND TO FORECLOSURES FROM INCEPTION TO COMPLETION. I ATTEND TO INVOICING CLIENT. I ATTEND TO THE MONTHLY MEETINGS WITH THE DIRECTORS. I ATTEND TO REPORTING TO THE BANK, WEEKLY AND MONTHLY. I BRIEF COUNSEL ON ALL MATTERS AT COURT. I ATTEND TO ADVERTISING OF SALES, DEALING DIRECTLY WITH SHERIFFS. I UPDATE THE BANK’S SYSTEM DAILY. I ATTEND TO OPENING AND CLOSING OF ALL MATTERS.

PROGRAMMES WORKED ON:

DEBTCOL

LEGAL SUITE

PRACTICE MANAGER

EXCALIBUR

GHOST PRACTICE

ABSA DM9 SYSTEM

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