Medical Receptionist Office
Resume:
New Windsor, NY *****
********@*****.***
ELSIE CRUZ
To secure a position in the medical field where I can utilize and enhance any experiences and skills. SKILLS
● Administrative skills- Medical Office Administration/Management, CPT4-4, ICD-9 Coding, HCPCS, and clinical office procedures.
● Clinical skills- taking vital signs, EKG’s, and visual acuity examinations; aseptic techniques.
● Laboratory skills- phlebotomy, urinalysis, and specimen collection. Medical terminology, medical law and ethics, medical emergencies, anatomy and physiology.
● Bilingual/Fluent in spanish.
EXPERIENCE
OrthoCare Surgical Center, New York, NY — Manager/Medical Assistant/ Receptionist
September 2012- Present
● Manage schedules, organize office functions and oversee daily operations of office.
● Hire and train new employees.
● Greet patients and ensure patient happiness.
● Manage a great patient flow within clinical hours.
● Answer, screen, and redirect calls and emails to proper departments.
● Handle medical records for lawyers and medical faculties. Macys, New York, NY - Cashier
April 2016- January 2019
● Strong customer service skills.
● Comprehensive understanding of the Macy’s point of sale system.
● Excellent communication skills.
● Dedicated sales associate.
● Able to cover many Macy’s departments.
● Extensive holiday experience.
MedAlliance Medical Health Service, New York, NY — Receptionist/ Switchboard
March 2008- March 2010
● Registered patients, scheduled appointments, confirmed all patients for next day appointments.
● Operated multi-lined switchboards to relay incoming, outgoing, and interoffice calls.
● Scanned, copied, and faxed all documents.
● Verified insurances.
Vinray Plumbing & Heating, New York, NY — Receptionist/ Switchboard
May 2002- December 2007
● Maintained client files, scheduled appointments.
● Maintained inventory for office supplies.
● Answered and addressed all incoming and outgoing calls. EDUCATION
Mildred Elley, New York, NY — Associate’s Degree in Occupational Studies
September 2010- July 2012
Mandl School of Allied Health, New York, NY -Phlebotomy and EKG certificate.
February 2006- May 2006
Metro College - Data Entry Certificate
August 1997- June 1998
REFERENCES AVAILABLE UPON REQUEST
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