Simone` Donne` Lewis
** ******* ** ********* *********
071-***-**** adfqw5@r.postjobfree.com
Summary
I consider myself a dedicated, hardworking and honest individual. I know that I could be an asset to any organization as it is my standard to excel in any task at hand .I am able to cope under stressful situations and loyalty to prospective employer cannot be questioned. I have strong communication and sales skills that will add value in any position I am given. I am a fast learner who enjoys new challenges, who can study your industries polices and gain knowledge of functioning of the industry in only a matter of time! I am a strong willing worker, I have self-respect and a good self-esteem. I have the ability to work independently (without constant supervision) and as part of a team. I have the ability to work under pressure and meet deadlines and adapt to change.
Skills
Problem solving, communication skills, computer skills.
Professional Experience
Sanlam - (Sky) 01 March 2020 - Current
Financial Advisor
Talking to clients to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a financial plan.
Answering client questions about financial plans and strategies and giving financial advice.
Advising strategies for clients in insurance coverage, investment planning, cash management and other areas to help them reach financial objectives.
Reviewing client accounts and plans on a regular basis to understand if life or economic changes, situational concerns, or financial performance necessitate changes in their plan.
Analyzing financial data received from clients to develop strategies for meeting clients' financial goals.
Preparing or interpreting financial document summaries, investment performance reports and income projections for clients.
Implementing financial plans or referring clients to professionals who can help them.
Managing and updating client portfolios.
Contacting clients regularly to discover changes in their financial status.
Building and maintaining your client base.Professional Experience
CTU Training Solutions (Private Campus) Durban –April 2017- Jan 2020
Course Consultant
Relationship building
Researching the market and related products
Presenting the product or service in a structured professional way face to face
Marketing
B2C sales involve direct selling to the consumer or end user.
Sales activities include
Maintaining and developing relationships with existing customers in person and via
Telephone calls and emails
Cold calling to arrange meetings with potential customers to prospect for new
Enrolments
Responding to incoming email and phone enquiries
Acting as a contact between a company and its existing and potential customers;
Negotiating the terms of an agreement and closing sales
Gathering market and customer information
Representing the company at trade exhibitions, events and demonstrations;
Challenging any objections with a view to getting the customer to buy
Advising on forthcoming product developments and discussing special promotions;
Recording sales and order information and reporting to the direct campus manager /
Sales director and national sales manager, or entering figures into a computer system
(CRM)
Reviewing your own sales performance, aiming to meet or exceed targets
Gaining a clear understanding of customers' needs and requirements
Making accurate, rapid cost calculations and providing customers with quotations
Attending team meetings and sharing best practice with colleagues
WNS (Outsource for Telkom) Call Center Durban –October 2016-March 2017
Sales consultant
Capturing calls
Selling of contracts
Customer queries
Administration duties
TDM (The Debt Management Group) Call center Durban – July 2016 –October 2016
Debt consultant:
Markets services by asking for referrals from current clients Presenting financial planning
Assessing clients financial status Help clients accomplish financial objectives by assessing financial situatio and presenting financial strategies and plans
Customer Care
VW/AUDI-Kimberley Northern Cape – January 2016 - April 2016
Service Advisor:
Booking of vehicle
Administration duties
Initiate automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Reasons for leaving: Relocated to Durban
UTI Mounties- Kimberley Northern Cape – March 2015 - September 2015
Admin Clerk:
Administration duties
Data Capturing
Switchboard operator
Referrals
Customer queries
Reasons for leaving: Contract ended
Vodashop (North Cape mall) Kimberley Northern Cape- June 2014 - February 2015
Sales consultant:
Selling of contracts, Upgrades
Credit Vetting,
Referrals
Customer queries
Administration duties
Reasons for leaving: Growth opportunity
TCC (Outsource for Vodacom) Kimberley Northern Cape - June 2013 - March 2014
Field Marketing Consultant:
Traveled in the Northern Cape servicing stores
Merchandising & Branding of Stores
Resolving stores issues
Instore promotions and Training
Customer queries and Ordering of stock
Actioning of old stock
Ambassador for Vodacom
Reasons for leaving: Retrenched
HTS Louis Botha – Bloemfontein - 2010
Matric:
Subjects: English, Afrikaans, Computers, Mechanical Engineering, Mathematics Literature, Physics, Life Orientation
Qualifications
Institution - EDU Build Development - 2017
ECD( Early Childhood Development) NQF Level 4
Languages
Read, write and speak: English and Afrikaans Excellent
Personal Information
ID: 890**********
Gender and Race: Coloured Female
Marital status: Single
License: code 08
References
Ms. Nicky Coetzee (CTU Training Solutions)
Manager - 081*******
Mr. Shane Adams (Pick n Pay Cellular) Bloemfontein Free State
Manager - 083*******
Mr. Gift Tsatsi (Specpack & TCC) Bloemfontein Free State
Supervisor - 073*******