Manager Social Media

CURRICULUM VITAE

MUHAMMAD AMIR BIN

ABDUL RASHID

PROFILE

An energetic and responsible person who wants to pursue a career in a company where my interpersonal skills can be utilize to achieve the organization and to provide an opportunity of continuous learning. I enjoy achieving personal career goals and likes taking up new challenges. I also have other qualities to bring to the workplace such as good leadership skills, able to work in a team, organizational skills and efficiency. I am passionate in my interest and open to exploring new endeavor beyond Human Resource Management.

ADDRESS

Current Address: B-13A-15, PV 20 Plantinum Lake Condominium No.5 Jalan Usahawan 2, Off Jalan Genting Klang Setapak 53300 Wilayah Persekutuan Kuala Lumpur Contact Number: 011********

Email : ************@*****.***

PERSONAL PARTICULARS

Marital Status : Single

Age . : 26

Race : Malay

Religion : Islam

EDUCATIONAL BACKGROUND

2015 - 2018 Bachelor of Arts (HONS) In Human Resource Management

Kuala Lumpur Metropolitan University College, Malaysia CGPA: 3.18

2012 - 2015 Diploma in Human Resource Management

Kuala Lumpur Metropolitan University College, Malaysia CGPA: 3.29

2007 - 2011 Secondary School

Sekolah Menengah Kebangsaan Methodist (ACS), Ipoh

Graduated 2011

SPM – 1B+,1B,1C, 3C+,1D 1E

WORKING EXPERIENCE

1. 99 SPEEDMART SDN BHD

Period : 2011 - 2012

Position : Storekeeper

Experience

• Ensure the cleanliness of the environment

• Loading and receive the stock from supplier and ensure that the amount is correct

• Stack the goods at roll cage or trolley according to the weight of stock

• Perform inventory control

• Obey the rule and regulation of company

2. MAJILIS BANDARAYA IPOH

Period : Oct – Dec 2017

Position : Human Resource cum Admin

Experience

• Maintain files and records so they remain updated and easily accessible

• Sort and distributes incoming mail and prepare outgoing mail

• Utilized office appliances such as photocopier, printers etc.

• Take a minutes of meeting and dictations.

• Review complaints and revise how to overcome it.

• Dispatched work.

3. 99 SPEEDMART SDN BHD

Period : Jan – Feb 2018

Position : Assistant Branch Manager

Experience

• Responsible to manage and complete daily store operation jobs

• Keep store environment organized and safe

• Market merchandising by studying promotion, pricing, product display, stock control and stock manage

• Plan on how to achieve sales target

• Maintain store staffs by recruiting, selecting, and provide training and monitor them

• Resolve customer problems

4. AEON FANTASY SDN BHD

Period : July 2018 – June 2019

Position : Store Manager

Experience

• Completes store operational requirements by scheduling and assigning staffs, following up on their work performance

• Maintains store employees by recruiting, selecting, orienting, and training

• Secures merchandise by implementing security systems and measures in store

• Key in staff attendance in system daily for payroll purpose

• Do briefing/meeting everyday with all staffs in order to share opinion and problem on how to develop our services to customers and reduce the number of complaints

• Attend region meeting every month with all store leaders and discuss about business planning and future projects

• Advertise job vacant in social media for hiring purpose and conduct interview session with candidates

• Liaise with supplier and merchandising for ordering goods in store

• Prepare monthly review reports and submit to area manager

• Prepare sales reasoning and action plan reports to area manager and senior manager

• Ensure all filing of delivery order and documents 5. MAYBANK GROUP CUSTOMER CARE (MGCC)

Period : February 2020 – Current

Position : Telesales Executive

Experience

• Promote and acquire customer for Takaful Privilege PA Insurance Scheme

• Achieve and exceed sales performance via up sell and cross sell

• Adhere to banking regulations, policies and procedures at all times

• Persistently champion the Maybank brand to maximize opportunities and contribute to customer loyalty and retention

• Continuously uphold integrity in all customer interactions

• To serve effectively and efficiently in meeting customer requirements. EXTRA-CURRICULAR ACTIVITIES

• Management Trainee Program at Aeon Fantasy Sdn Bhd (2019)

• Social and Human Skills Project – Assistant Project Manager (2017)

• Kadet Polis – Ahli Biasa (2011)

• Participant, Pembimbing Rakan Sebaya Course (2007) SKILLS

LANGUAGES

ENGLISH Excellent in spoken and written

MALAY Excellent in spoken and written

COMPUTING SKILLS

Microsoft Office Applications Word, Excel and Power Point REFERENCE

1. Nur Azrini Binti Abdul Aziz

Division Manager of Aeon Fantasy Malaysia Sdn Bhd

Address : Aeon Fantasy Malaysia Sdn Bhd

Suite 6-03B & 6-04,

Level 6, Menara Sunway VISIO, Lingkaran SV,

Sunway Velocity, 55100 Kuala Lumpur.

Telephone : 012-*******

Email Address : *********@***********.***.**

2. Muhammad Azmir Bin Mohd Yusof

Area Manager of Aeon Fantasy Sdn Bhd

Address : Aeon Fantasy Malaysia Sdn Bhd

Suite 6-03B & 6-04,

Level 6, Menara Sunway VISIO, Lingkaran SV,

Sunway Velocity, 55100 Kuala Lumpur.

Telephone : 012-*******

Email Address : *****@***********.***.**

3. Tan Chin Chong Jackson

Assist Prof. of KLMUC

Address : Faculty of Hospitality and Tourism Management, KLMUC Level G, 1-3 Wisma Sachdev,

Jalan Raja Laut,

50350 Kuala Lumpur.

Telephone : 012-*******

Email Address : ********@*****.***

Contact this candidate