Curriculum Vitae
KHALED STEVE KARAMI
• PHONE +965-********
• ******.*.******@*****.***
• Salmiya, 3 Block, 6 street
• D.O.B: September 6th 1993
• Lebanese - South-African
OBJECTIVE
Looking to obtain a Position where my skills can maximize company and self-goals PROFILE
A hard worker who can lead a team and groups reaching them to the highest level of success where we can sell company’s products and services to individuals, corporate businesses and government organizations. As well as approaching potential customers with the aim of winning new business, sales executives strive to maintain good relationships with existing clients, gaining repeat business wherever possible.
EDUCATION
AL-JAMEL SCHOOL
Kuwait 2011
High school
PAAET KUWAIT
KUWAIT 2012 – 2015
Diploma of Mechanical Engineering (GPA 3.41)
EXPERIENCE
National Bank of Kuwait
Senior Relationship officer
Feb 2015-up to date
o Selling products and services using solid arguments to prospective customers o Performing cost-benefit analyses of existing and potential customers o Maintaining positive business relationships to ensure future sales o Present, promote and sell products/services using solid arguments to existing and prospective customers
o Perform cost-benefit and needs analysis of existing/potential customers to meet their needs o Establish, develop and maintain positive business and customer relationships o Reach out to customer leads through cold calling o Expedite the resolution of customer problems and complaints to maximize satisfaction o Achieve agreed upon sales targets and outcomes within schedule o Coordinate sales effort with team members and other departments o Analyse the territory/market’s potential, track sales and status reports o Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. o Keep abreast of best practices and promotional trends o Continuously improve through feedback
o Achieve annual target for all CPI (Salaries, Loans & Credit Cards) Mada Communication Company
Sales supervisor
Dec. 2011 – Dec. 2014
o Manage retail staff, including cashiers and people working on the floor. o Meet financial objectives by preparing an annual budget; scheduling expenditures; o Analysing variances; initiating corrective actions. o Formulate pricing policies.
o Determine daily coupons.
o Ensure pricing is correct.
o Work on store displays.
o Attend trade shows to identify new products and services. o Coach, counsel, recruit, train, and discipline employees. o Evaluate on-the-job performance.
o Identify current and future trends that appeal to consumers. o Ensure merchandise is clean and ready to be displayed. o Maintain inventory and ensure items are in stock. o Keep up with fluctuating supply and demand.
o Ensure promotions are accurate and merchandised to the company’s standards. o Organize and distribute staff schedules.
o Preside over staff meetings.
o Help retail sales staff achieve sales targets.
o Handle customer questions, complaints, and issues. TRAINING
o Time management
o Effective Selling Skills
o Customer Protection
o Data Protection
o Cutting Edge Negotiation Skills
o Fraud Awareness
o Anti-Bribery and Corruption
o NBK - Yalla Watani DSD
o Code of Conduct
o Anti-money laundering and Counter
Terrorism Financing
o Honda Co. Work Shop
o Toyota Co. Work Shop
o Ministry of Defiance Work Shop
o SCT - Sultan Summer Training
PROFESSIONAL SKILLS
o Credit monitoring
o Research
o Forecasting
o Reporting and analysis
o Compliance
o Banking background
o Deposit and credit understanding
o Risk management
o Loan documentation
o Policy review
KEY SKILLS
Computer
Skills:
o MS Word
o MS Excel
o Windows o Internet browsing/searching.
o Social Media.
Language: o Arabic (Reading, Writing and speaking) native. o English (Reading, Writing and Speaking) fluent.
Driving license: o Valid