Technical Support

CURRICULAM VITAE

N.SARAVANA KUMAR +91-887*******

*************@*****.***

Objective:

To be practical, positive, fair-minded and professional in approach to work and work related matters. Foster team spirit and lead by personal example to optimize output & to ensure best effort for every task undertaken.

PROFESSIONAL EXPERIENCE

Power Mag Control Systems, Coimbatore since Aug’05 to April ’06 Designation: Service Engineer.

Organization Profile.

The organization is a manufacturer of Eddy Current Drives and A.C. Drives in Coimbatore. The major clients are situated all over the major cities in India like Chennai, New Delhi, Kolkata, Bangalore, Palghat etc and few clients in overseas. Work Profile.

I was responsible for the service set up attending the customer’s complaints and maintaining good relation ship between the customers. Travelling to customer place, product demo, conducting trade fairs etc are the activities conducted during the job period. I will be reporting directly to the Managing Director.

Nargo Industries Pvt. Ltd From Apr’06 to Nov’10

Designation: Engineer – Customer Care.

Organization Profile.

Nargo Industries Pvt. Ltd is one of the leading manufacturers of Domestic & Agricultural pumps in India. It has its Sales branch offices all over India and few branches overseas, which have a wide network of dealers. This brand also has its Branch Offices at the major cities in India. Dynavac India Pvt Ltd,Coimbatore. From Apr’11 to Feb’13 Designation: Service Engineer – North.

Organization Profile.

Dynavac is a leading manufacturer of industrial vacuum cleaners, dust collectors, blowers and centralized vacuum cleaners.

Work Profile:

I was responsible for all service activities in given territory. Educating customers and mechanics about the product in regular intervals. Attending complaints and generating sales enquiries in given region .I will be reporting to service coordinator in head office. Mahendra Pumps Pvt. Ltd, Kolkata. From May’13 to Feb’15 Designation: Engineer – Sales & Service

Organization Profile.

Mahendra Pumps Pvt. Ltd is one of the leading manufacturers of Domestic & Agricultural pumps in India.This brand also has its Branch Office at Kolkata. I am working as a Engineer – Sales & Service and holding two states of West Bengal and Jharkhand. C.R.I. Pumps Pvt Ltd, Coimbatore. From Mar’15 to Till now Designation: Executive – Technical Support (International Division) Organization Profile.

C.R.I. Pumps Pvt. Ltd is one of the leading manufacturers of Domestic, Agricultural, Industrial & Waste water pumps in India.This brand also has its branch office’s & overseas subsidiary’s. Work Profile.

1. Working in the HO, Responsible for all service activities for the assigned overseas subsidiary’s.

2. Educating dealers, distributors, new staff on products. 3. Participation in the trade fairs, exhibitions, etc. 4. Maintaining good relationship with dealers and service Centers. 5. Conducting training on product awareness programme to dealers, dealer staffs and mechanics at regular intervals.

6. Frequent visit to abroad for field study and survey. 7. Preparing warranty cost data by having day today interaction with Global customers & WOS Technical team.

8. Ensure the service issues by visiting the customer sites on time and rectifying the same if it falls under warranty.

9. Continuous interactions done with R&D team to discuss about the warranty issues to reduce the problems in future.

10. Preparing Business case for new products.

11. Preparing submittal for Tenders & Projects.

EDUCATIONAL QUALIFICATION.

Course Name of the Institution Name of the

University/ Board

Year of

Passing

Percentage

of Marks

D.E.C.E

V.L.B Janakiammal Polytechnic

College, Coimbatore.

State Board of

Technical

Education

April-2005

61%

S.S.L.C

K.Venkatasulu Matriculation Higher

Secondary School, Coimbatore.

Matriculation

2001-2002

54%

PERSONAL DETAILS.

Name : N. Saravana Kumar

Father’s Name : Mr. C.N. Narayana Samy(Late)

Date of Birth : 10-12-1986

Sex : Male

Nationality : Indian

Permanent Address : 13 K Kamaraj Nagar, KGP Nagar Extn, Ganapathy,

Coimbatore- 641006.

Languages Known : English, Tamil, Telugu, and Hindi. LANGUAGES READ WRITE SPEAK

English * * *

Tamil * * *

Telugu - - *

Hindi * - *

Place: Yours faithfully,

Date:

(N.SARAVANA KUMAR)

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