Internal Audit

*

Professional Summary

A diverse operations director, with over 15 years of in-depth experience monitoring business processes and creating strategies to enhance productivity; within the hospitality, project management, internal audit, cost control, business development, and consulting industries. Dynamic, detail oriented, financial management, works under pressure, ability to communicate effectively, excellent problem solving skills, with a strong track record of performance in high- paced organisations.

My commitment to career growth and education has cultivated skilled proficiencies in managing my own company.

Leading major projects worth 5 M. Completed business developments for over 200 projects for international chains and businesses.

Work Experience

IHG group May 2019 - Present

Internal Audit Manager

• Responsible for managing and executing the company’s internal control.

• Define and implement procedures to monitor and assess the company’s control environment.

• Determine internal audit scope and develop annual plans

• Liaise with various business functions, legal and external auditors to coordinate activities to support the audit programme.

• Preparing audit report of all findings and follow up with respective divisions for management comments and implementation of audit recommendations within the agreed timeline.

• Develop and implement an effective SOP process.

• Reporting to the board members and audit committee of the any issues within the companies processes.

Gebracon Hospitality and Management Consultancy

Sep 2012 –Apr 2019

Operation manager – business development manager

• Develop and monitor project budgets to assure organizational efficiency and appropriate resource allocation; manage cash flow.

• Meeting with new clients as part of the business development.

• Oversee staff and consultants in the billing and accounting process.

• Compose budgets for specific products or processes.

• Compose new business proposals.

• Oversight of recruitment, hiring, compensation and performance.

• New employee onboarding and professional development.

• Upgrade and implement an appropriate system of policies, internal controls, accounting standards and procedures.

• Implemented ISO certification.

• Project management of our clients design and build phase. Client meetings and business development.

Constance Kabban

2

***************@*****.***

Linked In: Constance Kabban

Tel: 050*******

DOB: November 30,1982

Residence:

Meydan

The Polo Residence

Dubai

U.A.E

LANGUAGES SKILLS

English (Spoken, Written)

Arabic (Spoken, Written)

French (Spoken, Written

Fair)

IT SKILLS

• MS Office

• Micros

• People soft & Nvision

• FBM Inventory

System

• Fidelio (AP,AR,FO)

• Sun & Vision

(Finance)

• Opera (Hotel System)

• VIP (Tel System)

HIGHLIGHTS

• Communication and

organizational skills.

• Proactive team

player

• Problem solving

• Logical and solution

oriented thinking in

process optimization

• Management skills

• Strategy, vision and

mission planning

• Event Coordination

• Client Relations

• Account

management

• Market Research

• Hotel Management

• Creativity

• Website Design

Petraviva Marble

Oct 2018 – Oct 2019

Project Manager/ Store Manager

• Liaising with the contractors, suppliers and architects to make sure we open the shop on time.

• Setting up CRM system at the store.

• Setting up Petraviva website and manage Instagram page.

• Meeting with new clients as part of the business development.

• Closing deals with different clients and executing the job successfully.

• Hiring new employees for sales and office manager. The Farm House

May 2014 – May 2015

Owner/ Store Manager

• Setting up Petraviva website and manage Instagram page.

• Selecting supplier to set up CRM system at the store.

• Setting up Inventory system.

• Setting up an accounting system.

• Setting up pop up shops at the farmers market.

• Meeting new suppliers and pushing for a new market to import and export to.

• Meeting with bloggers who can write positive articles about organic food.

• Increasing the sales at the Farm House.

Ishraq Holding, Dubai UAE

Sep 2008 – Nov 2011

Internal Audit Manager

• Responsible for managing and executing the company’s internal control.

• Define and implement procedures to monitor and assess the company’s control environment.

• Liaise with various business functions, legal and external auditors to coordinate activities to support the audit programme.

• Preparing audit report of all findings and follow up with respective divisions for management comments and implementation of audit recommendations within the agreed timeline.

• Reporting to the board members and audit committee of the any issues within the companies processes.

Atlantis the Palm, Dubai UAE

Mar 2008– Aug 2008

Cost Audit Manager

• Responsible of costing 40 outlets, for their food & beverage menu.

• Part of the pre-opening team, implementation new policies and procedures for the department.

• Overseeing the cost audit team, making sure the purchasing and receiving department cost is not fluctuating and affecting the menu in the restaurants. Also auditing the chefs making sure that recipe card is used consistently so the cost is not affected.

• Preparing inventory for the 40 outlets, auditing the beverage menu, and making sure that sales through micros is tallying with that of inventory system.

• Assisting the finance manager with day-to-day activities, related to the management reports and other financial planning.

Intercontinental Dubai Festival City, UAE

May 2007 – Mar 2008

Head of Cost Control & Receiving Section

• Pre-opening team member, responsible for implementing policies and procedures for the receiving, purchasing and cost control section.

• A member of the HACCP board, which is a set of methods and techniques, that indicate the way food should be handled. Having a HACCP certificate from Dubai Municipality. ***************@*****.***

Linked In: Constance Kabban

Tel: 050*******

DOB: November 30,1982

Residence:

Meydan

The Polo Residence

Dubai

U.A.E

LANGUAGES SKILLS

English (Spoken, Written)

Arabic (Spoken, Written)

French (Spoken, Written

Fair)

IT SKILLS

• MS Office

• Micros

• People soft & Nvision

• FBM Inventory

System

• Fidelio (AP,AR,FO)

• Sun & Vision

(Finance)

• Opera (Hotel System)

• VIP (Tel System)

HIGHLIGHTS

• Communication and

organizational skills.

• Proactive team

player

• Problem solving

• Logical and solution

oriented thinking in

process optimization

• Management skills

• Strategy, vision and

mission planning

• Event Coordination

• Client Relations

• Account

management

• Market Research

• Hotel Management

• Creativity

• Website Design

Intercontinental Phoenicia Beirut, Lebanon

Jun 2005 - Dec 2006

Income Auditor – Internal Control

• Daily Revenue report consisting of all revenue centers.

• Daily input of all house use checks matching with the report.

• Discounts spot-check making sure that they are justifiable.

• Spa membership deferral, make sure the revenue is posted.

• Currency rate Exchange to be given on daily basis to the front office.

• Cash spot checks on all cashiers (Outlets, Front Office), tracking any repeated variances with the cashiers.

• Check for the revenue in all functions to make sure that the amount charged is matching with the contract and the function sheet.

• Take telephone accruals through reports, for all the department and hotel.

• Control all international calls made in the hotel for all employees and head of departments.

• Control PMs making sure that the amount does not stay more than one week, discussing the pending PM with the concerned department.

• Expensing each department with the amenities monthly count.

• Income TAX monthly reconciliation.

Intercontinental Phoenicia Beirut, Lebanon

Nov 2003 – Jun 2005

Cost Audit – Internal Cost Auditor

• In charge of stores and receiving, reporting directly to the Financial Controller.

• Item Creation on FBM and MICROS.

• Preparing the food cost report.

• Spot-Checks on (Expiry dates, Outlet stock on hand, Stores stock on hand…).

• Run the report for slow moving items and force issuing these items.

• Menu studies & Market surveys.

• Months End Inventories making sure that there are no discrepancies in the outlet.

• Organizing all stores (food, beverage, general, engineering) to be able to control the hotel inventories and stock on hand. Focusing more on spot checks, and food costing for all outlets.

Intercontinental Phoenicia Beirut, Lebanon

Apr 2002 – Nov 2003

Accounts Receivables

• Billing Companies with City Ledger accounts.

• Daily Credit Cards (Visa, Amex, Diners, MasterCard, Cashless).

• Credit Card Reconciliation.

• Posting bank transfers & commission.

• Follow up for city ledger aging payments.

TRAINING

• PeopleSoft & NVISION system implementation and application

• Intermediate HACCP training.

• Up selling front office Certificate

• Customers comes first workshop.

• Francophone summit of Beirut organization.

• Middle East and Africa Best Hotel Award Contributor.

• Hygiene and Sanitation.

• Front office (night audit) training.

• OPERA migration team member.

• Implementation of SUN system.

***************@*****.***

Linked In: Constance Kabban

Tel: 050*******

DOB: November 30,1982

Residence:

Meydan

The Polo Residence

Dubai

U.A.E

LANGUAGES SKILLS

English (Spoken, Written)

Arabic (Spoken, Written)

French (Spoken, Written Fair)

IT SKILLS

• MS Office

• Micros

• People soft & Nvision

• FBM Inventory System

• Fidelio (AP,AR,FO)

• Sun & Vision (Finance)

• Opera (Hotel System)

• VIP (Tel System)

HIGHLIGHTS

• Communication and

organizational skills.

• Proactive team player

• Problem solving

• Logical and solution

oriented thinking in

process optimization

• Management skills

• Strategy, vision and

mission planning

• Event Coordination

• Client Relations

• Account management

• Market Research

• Hotel Management

• Creativity

• Website Design

Contact this candidate