Air Force Customer Service

Airman Darcean Brown

Resume

Phone:618-***-**** Email:********@*****.***/ *******.*.*****.***@****.*** Objective: To obtain a career in the medical and personnel field and also, Seeking a position that will help to further develop my skills in customer service while utilizing my abilities effectively for the benefit of the company.

Professional Highlights

● Attentiveness to detail

● Diligence

● Prompt Timing

● Intelligence

● Exceptional Professionalism

Work Experience:

● WalMart Customer Service Manager-1530 W Hwy 50, O'Fallon IL, 622**-****-****. The main duties at this job were to manage the entire front in the area. Some of the responsibilities of this job was making sure all of the cashiers got the help they needed when a problem occurred. Some of the problems were running out of cash or small glitches in the system, So might have to restart the system or contact the supervisor on duty, letting them know that it still did not function after restarting. Another one of the responsibilities was to be on standby when a younger employee couldn't ring out alcohol or cigarettes. Most of all the main job was to make sure the customers/guests had the best experience possible at walmart.

● Convergys (AT&T & DirecTv)Customer Service Representative-1900 Meyer Drury Dr, Arnold, MO 630**-****-****. One main responsibility was to answer customer/client requests or inquiries concerning services and products and to report problem areas. Utilized & gained knowledge on various systems and tools to initiate to assist and service customers. Also maintained working knowledge of all company products, services and promotions. Was also obligated to offer recommendations according to customers needs. Administer system functions on all opening, closing, and balancing procedures according to finance guidelines.

● River City Casino and Hotel-Front Desk Clerk-777 River City Casino Blvd,Ladue MO 631**-****-****.The responsibilities were to provide guests with exceptional customer service through communication skills, active listening, problem-solving, and strategic thinking. Also responsible for working within Airman Darcean Brown

Resume

Phone:618-***-**** Email:********@*****.***/ *******.*.*****.***@****.*** the Microsoft Suite (including but not limited to Microsoft Word, Microsoft Excel, and Microsoft Outlook) and performing various administrative tasks.

● United States Air Force-126 Air Guard Way Scott Air Force Base IL 622**-****-****. The primary mission of the 126th Air Refueling Wing is Additionally, the unit can support airlift missions.to provide air refueling support to major commands of the United States Air Force, as well as other U.S. military forces and the military forces of allied nations.

● Amazon(Town & Country)202*-****-*** Hazelwood Logistics Center Dr,Hazelwood, MO 63042 The Main goal with Amazon is to satisfy our customers. We are to work as a team and deliver around the world at a timely pace and safely. My score as any Ementor as an amazon delivery driver here in Missouri is 785 and the highest score is 850.

Volunteer History:

● Highschool-(2013-2017) always participated in East St.Louis Senior High School Concession Stands for the football games.

● Church-(2017) Volunteered for Church Cleanup, Such as cutting grass,and taking the time to pick up the trash around the church as well.

● SIUE(2018)I worked under direct supervision in support of a unit, the office support assistant, performed routine clerical tasks, which require knowledge of standard office support procedures, the ability to operate a variety of office equipment, and the ability to operate computer systems utilizing various office software packages.

Certification:

● Self Aid Buddy Care-2nd Aug 2019

● CPR (Cardiopulmonary resuscitation)-11th Jan 2020

● Suicide (Awareness & Prevention)-12th Jul 2019

● CBRN (Defensive Orientation)-31st Jul 2019

Achievements

Airman Darcean Brown

Resume

Phone:618-***-**** Email:********@*****.***/ *******.*.*****.***@****.***

● High School Diploma (25th May 2017)

● Certificate Of Basic Training (03 Sep 2019)

● Razor Sharp Airman Of The Week (7-11th Oct 2019)

● Certificate Of Training Services Tech School (25th Oct 2019) Education:

● East Saint Louis Senior High School - 4901 State Street, East Saint Louis, IL 62201,maintained a 3.0 G.P.A. Graduation date: (May,2017)

● Southern Illinois University Of Edwardsville-1 Hairpin Dr, Edwardsville, IL 62026 Currently seeking a degree in pre-med and open to learning and comprehending important details information to better my communication skills in any company along the way. Projected Graduation date: (May,2021)

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