Employee Relations Manager

Continued…

Scott Schaberg

Human Resources

Employee Relations Director

**********@*****.***

linkedIn.com/in/scott-Schaberg-48639010

919-***-**** • Fuquay-Varina, North Carolina 27526 Qualifications

Summary

Engaging and insightful Human Resources (HR) Director with extensive expertise in leading HR Employee Relations programs, administrative processes, and organizational field operations for multi-million-dollar, multi-location businesses. Proven ability to establish trust-based relationships with staff, strengthen strategic partnerships with executives and managers; and maintain confidentiality of conflict investigation data. Skilled in designing strategies to optimize performance, ensure compliance with corporate code of ethics and government regulations, and direct training programs.

Strategic Planning

Employee Relations

Investigations Conflict Resolution

Compensation Benefits Administration

Human Resources Operations

Talent Acquisition Management

Performance Management

Training Development

Career

Experience

Director of Employee Relations, Golden Corral Corporation, Raleigh, NC 3/2008 to 4/2020 Influenced and optimized employee relations throughout 131 corporate restaurant locations of organization by directing formal investigations, resolving employee conflict issues, and conducting training and development programs for more than 1K managers and 10K employees. Established strategic partnerships with senior executives and gained trusted advisor status among managers and employees. Travelled extensively throughout United States to respond as quickly as possible to employee relations issues.

Conducted on-site applicant interviews for manager positions in corporate stores. Collaborated in development and implementation of company HR policies including annual update and review of employee handbook and championed adoption of behavior standards as segment of operational house rules within handbook to increase managerial control of staff actions.

Controlled corporate third-party ethics hotline service and conducted on-site investigations into employee issues to ensure compliance with code of ethics and avoid more than $3M in employee claims settlement costs.

Facilitated numerous communication, harassment and discrimination, and leadership in- classroom and e-learning training sessions for as many as 50 managers per event in addition to delivering leadership training presentations at more than eight national management conferences each year for corporate and 300+ franchisee management teams as certified John Maxwell Trainer.

Trained district, general, and team managers to increase understanding of employment laws and how to engage in difficult employee coaching sessions including mentoring people Scott Schaberg P a g e 2

management skills of poorly-performing kitchen manager resulting in improvements leading to multiple promotions and recognition as National Manager of the Year for 2016.

Led Active Shooter training sessions and coached managers and team members in appropriate responses using in-company examples as member of Crisis Management Team.

Led mediations and responded to Equal Employment Opportunity Commission (EEOC) and Department of Labor (DOL) inquiries.

Determined eligibility and payment amounts from corporate nonprofit entity based on evaluations of submitted employee assistance applications and chaired corporate United Way employee campaign generating contributions of more than $250K. Additional

Experience

Vice President, Human Resources Vice President, Operations & Human Resources, Continental Service Solutions, Fuquay Varina, NC

Marine, United States Marine Corps, E-4, Multiple Locations Education Bachelor of Arts in Business Management with Concentration in Human Resources North Carolina State University, Raleigh, NC

Certifications Trainer, Active Shooter Training, Department of Homeland Security (DHS), 2018

Instructor, Five Levels of Leadership, Certified John Maxwell Speaker, Trainer, Coach, 2015

Trainer, Communication and Conflict Resolution Training, John Maxwell Training

Certified Trainer, Sexual Harassment and Discrimination Investigation Training, Parallax Education

Professional Training Labor and Employment Law Training, Ogletree, Deakins, Nash, Smoak & Stewart Poyner Spruill LLP

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