PROFESSIONAL

SUMMARY

Organized professional with 10+

years’ experience in Barista, with

the ability to bring an amazing

passion for coffee making,

promote consumption by

educating customers; selling

coffee and coffee grinding and

brewing equipment, accessories,

and supplies; preparing a variety of

coffee drinks along with pastries

and cookies.

SKILLS

Excellent communication skills and

administration skills, 10+ years’

experience as Barista, Deadline-

Oriented, Confidentiality, Teamwork,

Leadership, Multi-tasking. Pleasing

personality, physically fit, highly

organized, and goal-oriented.

NAEEM AHMED

Sulafa Tower Apartment No. 6230 Dubai Marina

Email:-adfqhi@r.postjobfree.com, Mobile: +971-********* WORK HISTORY

SHIFT LEADER (BARISTA). November.2019 to present

CHARCOAL GARDEN RESTAURENT & CAFE

Key responsibilities are:-

Maintaining a strong understanding of company values and customer needs, responding quickly to complex requests in a fast- paced environment.

Engaging customers in a highly visible role, conveying a positive and professional attitude.

Using knowledge of drink formulas and training skills to provide quality coffee and beverages every shift.

Holding coffee preparation demonstrations and assist customers with selections of various coffee blends, teas, hot and cold espresso beverages and smoothies.

Making supply, food and beverage orders and prepare Sales reports.

Recognized by upper management for dependability and customer satisfaction.

Maintaining time-keeping, temperature logs, inventory and cash handling duties.

Reviewing store inventory, quality of coffee stocks, food and checking operating status of all equipment.

Preparing staff shifting schedules quality of coffee stocks.

Maintaining cleanliness, audits and inspects safety, working condition and maintenance of bar.

BRAND MANAGER OF MONIN- 2018 TO 2019 (AT

STREAM TRADING INTERNATIONAL)

Key responsibilities are:-

Carrying out market research in order to keep up to date with customer trends, as well as trying to predict future trends

Developing strategies and managing marketing campaigns across print, broadcast and online platforms to ensure that products and services meet customers’ expectations and to build the credibility of brands

Analyzing the success of marketing campaigns and creating reports

Supervising advertising, product design and other forms of marketing to maintain consistency in branding.

Meeting with clients and working with colleagues across multiple department (such as marketing assistants, marketing managers and chief marketing officers.

PERSONAL

Nationality: Pakistan

Gender: Male

Birth Date: 06/01/1994

Visa Status Employment visa -

Free Zone

BARISTA - FEBURARY 2014 to JAN 2017

GLORIA JEANS COFEE

Key responsibilities are:-

Tracked and log inventory of products.

Promoted an enjoyable and personable atmosphere for customers.

Assisted over a 100 customers daily by logging sales and personalizing orders in an efficient and professional manner.

Store maintenance, cleaning and performing needed maintenance on all equipment and supplies.

Maintained a presentable and hygienic environment within the working station and the café.

BARISTA - October 2010 to September 2014

SECRET RECIPE CAKE & CAFE

Key responsibilities are:-

Prepares all types of house beverages from coffee, tea and hot chocolate.

Manages and oversees all brewing equipment.

Conduct end of day and end of month inventory. Reviews stock of coffee shop.

Maintains cleanliness of coffee shop.

Attends to requests. Comments and concerns of customers.

Prepare shift reports.

EDUCATION

SKILLSTON NATIONAL INSTITUTE OF ARTS &

HOTEL MANAGEMENT – 2018 – PAKISTAN

GOVERNMENT DISGREE COLLEGE– PAKISTAN 2011

HIGHER SECONDARY

DRK HEIGHTS SCHOOL – PAKISTAN 2009

SECONDARY

ACHIEVEMENTS

BRAND AMBASSDOR OF MONIN STREAM TRADING

INTERNATIONAL. PAKISTAN.

LANGUAGES:

ENGLISH, URDU. HINDI. SINDHI

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