El Paso, TX *****

adfqga@r.postjobfree.com

915-***-****

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.

Sponsorship required to work in the US

Add your headline

Work Experience

Customer Service Representative

GC Services - El Paso, TX

August 2018 to Present

Work directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquires. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle inquires and complaints. Perform customer verifications. Process orders, forms, applications, and request. Direct requests and unresolved issues to the designated resource. Manage customers accounts. Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints. Record action taken. Manage administration. Communicate and coordinate with internal departments. Follow up o customer interactions

Retention Specialist/Customer Service

Conduent - El Paso, TX

January 2018 to June 2018

Work directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquires. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle inquires and complaints. Perform customer verifications. Process orders, forms, applications, and request. Direct requests and unresolved issues to the designated resource. Manage customers accounts. Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints. Record action taken. Manage administration. Communicate and coordinate with internal departments. Follow up o customer interactions

AA team member

Target - El Paso, TX

October 2017 to January 2018

Greet customers. Stocked shelves and mark prices on shelves and items. Maintain the responsibility to interact with customers. Answer customers question s and provide information on procedures policies. Follow standards when it comes to maintaining the safety and cleanliness of the work environment. Process payments

Foreman

Burger King/ AAFES - El Paso, TX

April 2011 to June 2014

Ensure compliance store's standard operating procedures. Balance employee position chart for operational excellence. Maintain compliance with company standards. Responsible for the implementation of the company's production guides and product level system and ensures that the kitchen stations are using the proper procedures for food preparation and handling. They must also communicate any encounter problems to the restaurant general manager so the appropriate actions can be taken.

Education

High school or equivalent

Plaza Robles Continuation High School - Stockton, CA

June 1998 to June 2001