Service Representative Customer
Resume:
El Paso, TX *****
****************@*****.***
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.
Sponsorship required to work in the US
Add your headline
Work Experience
Customer Service Representative
GC Services - El Paso, TX
August 2018 to Present
Work directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquires. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle inquires and complaints. Perform customer verifications. Process orders, forms, applications, and request. Direct requests and unresolved issues to the designated resource. Manage customers accounts. Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints. Record action taken. Manage administration. Communicate and coordinate with internal departments. Follow up o customer interactions
Retention Specialist/Customer Service
Conduent - El Paso, TX
January 2018 to June 2018
Work directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquires. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle inquires and complaints. Perform customer verifications. Process orders, forms, applications, and request. Direct requests and unresolved issues to the designated resource. Manage customers accounts. Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints. Record action taken. Manage administration. Communicate and coordinate with internal departments. Follow up o customer interactions
AA team member
Target - El Paso, TX
October 2017 to January 2018
Greet customers. Stocked shelves and mark prices on shelves and items. Maintain the responsibility to interact with customers. Answer customers question s and provide information on procedures policies. Follow standards when it comes to maintaining the safety and cleanliness of the work environment. Process payments
Foreman
Burger King/ AAFES - El Paso, TX
April 2011 to June 2014
Ensure compliance store's standard operating procedures. Balance employee position chart for operational excellence. Maintain compliance with company standards. Responsible for the implementation of the company's production guides and product level system and ensures that the kitchen stations are using the proper procedures for food preparation and handling. They must also communicate any encounter problems to the restaurant general manager so the appropriate actions can be taken.
Education
High school or equivalent
Plaza Robles Continuation High School - Stockton, CA
June 1998 to June 2001
Contact this candidate