Medical Office

Personal Data

Mobile: 056-***-****

Email: ***********@*****.***

Civil Status: Married

Language: English, Tagalog

Visa Status: Employment

Highest Educational Attainment

BS Ladderized Nursing SY 2009

Character Reference

Grace Hare: +971*********

Skill Sets

Good Communication skills

Hotel Management

Restaurant Management

Sales and Marketing Oriented

Well verse on Beauty Products

Self-Motivating

Pro-active

Resourcefulness

Customer Driven

Excellent interpersonal Skills

Seminars and Trainings Attended

Basic Telephone Etiquette

Customer Service and Satisfaction

Building Customer Relationship

Fundamental Selling Technique

Standard Tourism Services

Motivating HRM Spectators

Food, Safety & Sanitation

Standard Dining Techniques

Telephone Etiquettes

Food Hygiene Training

Fire Safety Training

Joan A. Dasalla

Summary of Qualification

I’m a undergraduate of Nursing and having a diverse experience in Care Giving, Customer Services, Cashier, Sales, Receptionist, Marketing and Promotion including administrative office work. My leadership and inter-personal skills has been a great contribution towards the success of the organizations I’ve worked. I’m highly organized, reliable and trust worthy. I can work under pressure with minimal supervision and my attitude towards work, were I follow a high standard in policy, protocol and customer satisfaction. I’m very flexible to my work timings and to all task assigned to me. I believe with my skill set I can be part of the team achievers towards company’s goal and success.

Work Experience

Burger and Lobster UAE Cashier cum Waitress cum Receptionist Current

Duties and Responsibilities

Responsible for Cashier and handling daily cash flow

Pushing the sales on daily menu and promotions

Responsible in maintaining the area cleanliness with high standards

Responsible in attending customers for their needs

In charge daily inventory of the stocks

Maintains good hygiene in all areas and surroundings

Responsible for training new hires in the service style of the restaurant and standard operating procedures including safety and sanitation expectations

Resolving customer complaints with the food or service

Makes sure an unhappy guest receives his meal properly prepared or modified to his satisfaction

Making sure that each table is complete and standard utensils and condiments are available.

Lorma Medical Center Phil. Medical Receptionist Cum admin assistant 2011 - 2015

Duties and Responsibilities

Coordinates and reports to head nurse, associate director and director of nursing department

Encodes operation cases in the operating room

Receive, direct and relay telephone messages and fax messages

Make letters related to operating room, memos.

Provides reports needed related to operation cases daily, monthly and yearly.

Keeping medical records of patients for future review and reports

Make statistical reports based on medical records accurately

Does typing duties as assigned

Maintaining a filing system

Take minutes of meeting

Updating records and file

Providing clerical and general support to the office and nursing staff.

Assist in the planning and preparation of meetings

Maintain an adequate inventory of office supply

Arrange the medical appointments and transportation to the doctor

Phil Secretary cum Receptionist 2010-2011

Duties and Responsibilities

Answer and direct phone calls in a polite and friendly manner

Welcome visitors in a warm and friendly manner, and answer any questions visitors have

Maintain reception area and all common areas in a clean and tidy manner at all times

Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer

Keep detailed and accurate records of visitor requests and of calls received

Receive deliveries; sort and distribute incoming mail

Take inventory of supplies and restock as needed

Maintain the general office filing system

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