Manager Project

DIPTI WANGU

Contact: +1-416-***-****

Email: *****.*****@*****.***

LinkedIn: https://www.linkedin.com/in/dipti-wangu-26911410/

CAREER SUMMARY

Over 14 years of rich experience working as an IT professional including 8 years of Agile experience

Delivered successful Waterfall and Agile projects for top Insurance and Banking clients like MetLife, Cigna, TD Bank, Co-Operative Bank, AIG, HSBC, Manulife and Discover Bank by handling end to end activities of delivery, finance, staffing, contracts, hiring and reporting holding roles of Delivery Manager, Project Manager and Scrum Master

EDUCATION

MS/Software Engineering from BITS Pilani, Rajasthan, India 2007

BTech/Electrical Engineering from NIT, Rourkela, Orissa, India 2004

CERTIFICATIONS

Certified Scrum Master 2018

SAFe Agilist 2020

Project Management Professional (PMP) 2020

WORK SUMMARY

IT Project Manager/Scrum Master at Discover Bank account of Capgemini, Canada Dec’18 – Apr’20

IT Project Manager at Manulife account of Capgemini, Canada Jun’18 – Nov’18

IT Project Manager/Scrum Master at HSBC account of Capgemini, India Jun’16 – Jan’ 18

Delivery Manager at AIG Insurance account of Capgemini, India Jun’15 – Mar’16

IT Project Manager/Scrum Master at COOP – Cooperative Bank account of Capgemini, India May’14 – Jun’15

Program Manager at TD Bank account of Sapient, India Oct’12 – Feb’13

Project Lead at TD Ameritrade account of Sapient, India Jan’12 – Sep’12

Senior Programmer, Track Lead at Cigna.com Redesign account of Sapient, India Nov’10 – Dec’11

Senior Programmer at Metlife account of Patni Computer Systems, Noida/Mumbai/Atlanta Sep’04 – Oct’10

WORK EXPERIENCE

IT Project Manager/Scrum Master at Discover Bank account of Capgemini, Canada Dec’18 – Apr’20

Team Size: 13, Total Project Budget: 11M, Budget Managed: 1.5M

Worked as Scrum Master with Discover bank on launching a new product for Line of Credit for their US customers. Led 2 teams – Reports and Data Warehousing for end to end delivery of project in Scaled Agile Implementation

Participated in PI sessions and Scrum of Scrum calls to discuss PI goal, Sprint progress, supported Product Owner with sprint goals and present team achievements in terms of velocity improvements, defect reduction, process automation, etc.

Worked with Product Owners to get stories with acceptance criteria created in Rally after discussions with Business

Facilitated all Scrum ceremonies - daily scrum calls, sprint-planning calls, sprint demo, sprint retrospective and resolved impediments. Facilitated Retrospective meetings in different formats and followed up on Action plan

Managed quality of delivery through testing at onshore and offshore. Helped teams implement changes effectively

Presented Sprint Velocity and Burn Down report at the end of each sprint. Worked with product owners to prioritize and refine backlogs and set goals for next sprint.

Coached team members in Agile frameworks. Held Agile/Scrum/Kanban training for new team members and other teams

Guided development teams to higher scrum maturity. Helped build a productive environment where team members ‘own’ the product and enjoy working on it.

IT Project Manager at Manulife account of Capgemini, Canada Jun’18 – Nov’18

Team Size: 5, Budget Managed: 0.5M

Worked with Business as Project Manager for the proof-of-concept to identify replacement for existing Anti-Money Laundering (AML) tool being used globally across all divisions

Created detailed requirement document with inputs during working sessions. Managed all aspects of project and program engagement from planning, stakeholder relationships, communications, resources, budget, change management, risks and issues. Responsible for the financial performance of the project including revenue forecasting, managing working capital, and milestone payments. Worked with client project managers and other stakeholders to ensure successful completion of the project scope. Prepared and manage detailed project schedules for all phases of the project.

Served as a communications hub for the project and deliver timely, appropriate, and effective executive-level communication. Provided status reporting regarding project budget, schedule, milestones, deliverables, dependencies, risks and issues. Monitored the performance of project team members.

Identified and assessed risks and escalated issues and implemented resolution strategies.

Coordinated discussions with global Business teams through modelling of test data and communicated the conclusions with all teams and created decks for Senior Management approval

Handled invoicing from vendor working with Invoicing team. Rolled off IT team. Identified lessons learned and contributed to services methodology improvements.

IT Project Manager/Scrum Master at HSBC account of Capgemini Jun’16 – Jan’18

Team Size: 8, Budget Managed: 0.95M

Worked with PMO and Resource Managers, post project allocation, to get JIRA/Clarity setup and resources allocated based on project requirements. Kicked-off project and supported Product Owner in collecting requirements and creating user stories in Backlog with Acceptance Criteria. Facilitate all Scrum ceremonies – Daily Scrum, Sprint pre-planning and planning, Sprint Demo and Sprint Retrospective. Conducted Agile trainings and supported team in CI/CD implementation

Removed impediments in Sprint execution. Refined backlog by Sprint planning with PO and team. Resolved conflicts

Conducted Sprint Demo, plan and incorporate Product Owner comments and get Sprint signoff. Refined quality working with testing team. Monitored Sprint Velocity improvement and Burndown charts.

Delivery Manager at AIG Insurance account of Capgemini

Jun’15 – Mar’16

Team Size: 12, Budget Managed: 2M

Responsible and Accountable for successful delivery for all development, maintenance and production support Web and Mobile projects with quality as per expected milestones. Performed Integration, Scope, Schedule, Cost, Quality, Resource, Communication, Risk, Procurement and Stakeholder management during Initiation, Planning, Execution, Monitoring and Controlling and Closing of projects

Owned Invoicing as per SOW for T&M and FP projects, reducing cost of execution to maximize contribution margin, Handling performance management of the team including ratings and individual goal settings

Successfully completed Client Audit to get authorization of Offshore Development Centre

Project Manager/Scrum Master at COOP – Cooperative Bank account of Capgemini May’14 – Jun’15

Team Size: 18, Budget Managed: 2.5M

Delivered new and improved website for the bank across all supported devices and browsers that was instrumental in generating new business. Managed 6 Scrum teams as Offshore Scrum Master. Facilitated all scrum ceremonies and worked with team to resolve all impediments and defects. Delivered quality code with CI/CD automation testing scripts. Fixed all defects and made website device independent.

Program Manager at TD Bank account of Sapient

Oct’12 –Feb’13

Team Size: 5, Budget Managed: 0.3M

Performed all aspects of project management to deliver 3 small projects for client. Client was able to provide questionnaire for Credit Card selection, optimize content management and archive legacy Java code due to these projects

Project Lead at TD Ameritrade account of Sapient

Jan’12 – Sep’12

Understood project requirements from functional and business perspective

Suggested end to end estimate for technical implementation

Getting approvals from clients on the approach and estimates and leading team to achieve quality output

Sharing knowledge with client on implementation through interactive sessions and documents

Senior Programmer, Track Lead at CIGNA account of Sapient

Nov’10 – Dec’11

Worked on getting familiar with the new technology and then worked with the team to document the knowledge gained

Actively involved in Technical Design discussions of various components created during the Design phase

Created Interwoven CMS, Java and IDOL based components

Acted as Track Lead and led the team into completion of the project and Support phase

Senior Programmer at Metlife account of Patni Computer Systems, Noida/Mumbai/Atlanta

Sep’04 – Oct’10

Analysis of Change Requests and estimation

Analysis, Coding, Testing and Deployment of code changes to implement the requirements

Analysis and resolution of Production issues like Technical and Functional issues reported by the user, Infrastructure issues reported by user or detected during monitoring within SLA

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