Teacher Customer Service

JS

OBJECTIVE

To obtain a positional that will allow me to use my organizational and educational background for professional growth.

SKILLS

Customer Service

Instructional Support

Microsoft Office

Data Entry

Conflict-Resolution

Training

Communication

Switchboard

Microfish

JOYCE SIMMONS

211 LAUREL AVE.

GOOSE CREEK, SOUTH CAROLINA 29445

843-***-**** **************@*****.***

EXPERIENCE

PRE-K TEACHER * FOUNDATIONS EARLY LEARNING CENTER *MAY 2019-PRESENT

To plan daily and weekly educational activities to promote effective and engaging learning experiences for toddlers. To provide guidance, order, and classroom management while providing ongoing communication with parents about their children.

ASSISTANT TEACHER * DANIEL ISLAND ACADEMY * OCTOBER 2018 – MAY 2019

Assist Lead teacher in daily classroom operations and engaging activities such as circle time, small groups, toiletry, lunch and snack preparations, and naptime.

PRE-K TEACHER*CADENCE ACADEMY*OCTOBER 2017-OCTOBER 2018

Provided daily and weekly academic instruction for children under my supervision, while providing a conducive environment for safe and engaging learning. Served lunch, snack and maintained safety federal and state protocols.

PRE-K 4-YEAR-OLD LEAD TEACHER/MUSIC TEACHER *CHRIST KIDS ACADEMY*SEPTEMBER 2013- May 2017

To provide educational and educational direction for the four-year old’s in my care. To create educational lessons that embedded music, dance, and movement to engage children.

MUSIC TEACHER/K-4 TEACHER*GOOD SHEPARD CHRISTIAN ACADEMY*JUNE 2012-AUGUST 2012

To provide entertaining and engaging daily activities to teach instruction to the children on their age level. To create daily and weekly lesson plans as well as serve lunch and snack to children as well as implement classroom management skills.

TUTOR*UNIVERSITY INSTRUCTORS*NOVEMBER 2010-MAY 2011

Maintain classroom order and assist students with daily assignments and utilized my problem-solving skills.

MENTOR*LIFE, INC.*AUGUST 2004-FEBRUARY 2005

Mentored at-risk children by providing positive and creative reinforcement. Provided written documentation of children observed behaviors as well as providing positive ideas to assist in a positive outcome of children’s behavior.

RECEPTIONIST/SWITCHBOARD OPERATOR * PHYSICANS EAST*JULY 2001- AUGUST 2004

Provided excellent customer service skills while serving as a liaison between nurses and patients. Keyed important patient information into computer system and operated switchboard and transferred call lines to appropriate medical staff.

EDUCATION

BACHELOR OF SCIENCE • MAY 1993 • CHARLESTON SOUTHERN UNIVERSITY

HIGH SCHOOL DIPLOMA • MAY 1972• JAMES F. BYRNS HIGHSCHOOL

VOLUNTEER EXPERIENCE OR LEADERSHIP

VOLUNTEER*DEPARTMENT OF SOCIAL SERVICES

Served as a volunteer receptionist, switchboard operator, served as a customer service representative and operated the Microfish machine.

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