Medical Information
Resume:
Amanda Zaragoza
Richland, WA *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Health Information Technician
Kadlec Medical Center - Richland, WA
April 2018 to Present
• Identified new methods to optimize medical records management.
• Utilized Onbase and Epic software to manage and confirm patient data, such as insurance, demographic and medical history information.
• Maintained accuracy, completeness, and security for medical records and health information.
• Maintained excellent attendance record, consistently arriving to work on time.
• Responded to materials requests and retrieved necessary information.
• Input data into computer programs and filing systems.
• Adhered to all facility, company, and legal guidelines.
• 5 years of Epic Systems Software knowledge
Scheduler/Receptionist
The Portland Clinic - Portland, OR
July 2015 to Present
• Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit, and directed to specific offices.
• Assisted over 40-60 customers via phone each workday.
• Kept records in Epic and PACs to maintain medical information/imaging data by entering and updating information.
• Scheduled and confirmed appointments and meetings for patients with imaging orders from their physicians.
• Noted individual patient risk factors such as allergens to contrast agents and made every available accommodation.
• Followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients.
Trainer and Coordinator/Lead Rock N Roller Coaster Walt Disney World - Orlando, FL
May 2013 to May 2016
• Oversaw maintenance and operation of Rock'n Roller Coaster, Hollywood Tower of Terror, and the MyMagic+ equipment, maintaining safety, cleanliness, and operational efficiency.
• Resolved guest issues by identifying the source of complaint and formulating corrective action with the supervisor.
• Engaged safety devices and monitored attraction during operation to reduce safety risks.
• Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
• Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
• Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Parking Enforcement Officer
CIty Of Salem - Salem, OR
July 2014 to December 2014
• Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
• Wrote and issues citations or warnings to owners of vehicles.
• Resolved conflicts and negotiated mutually beneficial agreements between parties. Education
Bachelor's in Information Technology
Capella University
June 2018 to Present
Associate in Science
Portland Community College - Portland, OR
July 2016 to April 2018
Skills
• Microsoft (2 years)
• EPIC trained (3 years)
• Super User for Epic (3 years)
• Scheduling
• EMR
• Medical Records
• Medical Scheduling
• Insurance Verification
• Medical Office Experience
• Medical Scheduling
• Medical Terminology
• Patient Care
• Computer Skills
• Communications
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