Assistant Customer Service
Resume:
CARISSA N. PARADA
***** ********* ** ******, ** *8093 586-***-**** *************@*****.***
EDUCATION
Chemeketa Community College
Anticipated Bachelor’s Degree in Business 4000 Lancaster Dr NE, Salem OR 97305
Career Health Studies 5/2019-7/2019
Certified Nurse Assistant
26390 East gate Blvd, Roseville, MI 48066
Trine University
Anticipated Bachelor’s Degree in Business 1 University Blvd Angola, IN 46703
Grosse Pointe North High School
707 Vernier Rd
Grosse Pointe Woods, MI 48236
High School Diploma – with Honors - May 2017 Athletics: Varsity Ice Hockey & AAA Ice Hockey
EXPERIENCE
Trilliant Property Management Leasing Agent 401 Ratcliff Dr SE Salem, OR 97302 12/2019-6/2020
Presents properties and provides amenities in a positive light to prospective tenants. Greets visitors to properties and answers all questions. Handles applications, inquiries, emails and phone calls. Advertises available properties using a variety of media promoting platforms.
Fishbones Rhythm & Blues Bar & Restaurant Server 23722 Jefferson Ave Harrison Twp, MI 48080 12/2018-6/2019
Maintained high standards of customer service during high-volume, fast paced operations. Communicated clearly and positively with coworkers and management. Mastered point-of-service computer system for automated order taking. Resolved complaints professionally and promptly. Handled currency and credit transactions quickly and accurately. Cross-trained and coordinated scheduling with team members to ensure seamless service. Followed rules for safe food preparation, assembly, and presentation.
Fraser Hockeyland Front Desk Associate/ Receptionist 34400 Utica Rd Fraser, MI 48026 12/2015-8/2017
Greeted and directed customers when entering the facility. Answered and returned phone calls regarding ice bookings, payments and tournament details. Created Zamboni schedules to correspond with ice bookings. Efficiently processed ice payments – cash/check/credit card. Maintained & updated the schedule for five sheets of ice with accuracy.
SKILLS
Demonstrates teamwork and collaboration. Emphasizes positivity in and outside of the workplace. Portrays professionalism and work ethic. Exercises sound reasoning to analyze issues, make decisions, and overcome problems. Takes initiative and approaches life with a positive attitude.
AWARDS AND ACKNOWLEDGEMENTS
Awarded academic scholarship in college. Certified in CPR and as a nurse assistant. Former player of an NCAA Women’s Ice Hockey team.
REFERENCES
Luana Parker
Owner of Trilliant Property Management
401 Ratcliff Dr SE Salem, OR 97302
Evaline Vigiletti
Manager of Fraser Hockeyland
34400 Utica Rd Fraser, MI 48026
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