Manager Assistant

Lisa Hargrove

San Diego, CA 619-***-**** **************@*****.***

ACCOUNT LIAISON STAFFING MANAGER OFFICE ADMIN

ACCOMPLISHED ACCOUNT MANAGER WITH OVER 15 YEARS OF EXPERIENCE Enthusiastic professional, with years of experience in HR, staffing, office/project management, sales and operation in a small business environment. Proven track record of recruiting and hiring for specialized positions. Efficient with record processing, applications, forms and files. Effective engagement with applicants, clients and colleagues. Conscientious, motivated self-starter with exceptional attention to detail. Account Management/Contracts Full Cycle Recruiting Office Administration Project Management AP/AR Order Vaccine and Supplies Professional Experience

Account Liaison - Discovery Health Services Home Care of La Jolla June 2012- present Energetic professional who wears many hats handling a wide range of administrative and sales support in a fast paced medical staffing company.

• Manage all account partnerships including healthcare facilities, private homecare clients, home infusion companies, clinical research studies, and corporate wellness events.

• Serving as the point of contact and liaison from the client's initial contact throughout completion of services.

• Maintain employee/ client contracts and files, schedule services, manage documentation, and perform quality assurance reviews.

• Responsible for coordinating and facilitating Corporate Health Fairs and Onsite Vaccination clinics. Order and track supplies and vaccines.

• Project management, negotiating and managing contracts/ agreements, maximizing projects and overseeing project teams.

• Network, source and vet outside agencies to host clinics outside of our territory

• Receive client orders, recruit/ source and staff assignments

• Educate clients and callers about our array of services

• Manage and maintain all Home Care Aide Registry files, testing and updates.

• Provide administrative support for Human Resources and Accounting.

• Receive and process Accounts Receivables. Follow up on any outstanding payments.

• Review documentation and timecards, staffing reports and queries, billing/invoicing, workers compensation claims.

• Process customer payments utilizing API, QuickBooks, and ADP computer systems.

• Misc. duties including management of office supply needs, meeting coordination, file maintenance, contract/document review, client and staff communications, and file queries.

ACCOMPLISHMENTS

Managed large COVID-19 project expanding across the US. – generating new sales of over 1 million in 3 months Responsible for sourcing staff to assist with new COVID-19 study across the US. – generating new sales over $600k in 3 months Staffing Manager - Pacifica Health and Medical Jan 2002 to June 2012 Performed all HR and Staffing duties in a medical staffing company.

• Post ads/ process all new Hire paper work/ Employee orientation

• Review and process all time cards

• Process payroll and Invoices

• Medicare staffing/ contracted with per diem Therapists

• After hour on-call scheduler

Certified Nurse Assistant - Pacifica Health and Medical Jan 2002 to June 2008 Perform duties as CNA at healthcare facility assignments throughout San Diego County.

• Assist patients with ADL's

• Obtain vital signs

• Assist nurses with providing clinical care

• Provide patient status updates to nurses as assigned. Computer Skills

ADP API

QuickBooks Microsoft Office Suite

Licenses

Caregiver Registry # 751-***-**** Exp- 05/22

Guard Card #6387610 Exp-07/31/2022

Certified Nurse Assistant expired

Education

East Bakersfield High School - Bakersfield, CA

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