Xhensila Isufi
***************@*****.***
Skills
Bilingual, fluently speak and write in Albanian
Excellent critical thinking, decision making and patience with all different level
Ethics and moral values
Ability to identify and analyze social problems and develop solutions
Excellent at working under pressure and deescalate potential violence situations
Education
Police reserve intermittent academy, West Boylston, MA
Certificate,Academy June 2017
Quincigamond Community College, Worcester,MA
Associate of science degree:Criminal Justice August 2017
Experience
Clark University
Chief : Stephen Goulet
Phone# 508-***-****
Job title: Police officer
Job description October,2017. - present
Ability to communicate effectively with people
Physically restrain a suspect
Run up and down several flights of stairs and up to 100 yards
Stand for long periods of time
Walk for several hours while on patrol
Drive emergency response vehicle
Ability to hear radio and telephone communications at both high and low Decibels
Radio and telephone communications experience
Good vision
Framingham Court House
Chief: Mike Farrell
Phone# 1-617-***-****
Job title:Associate Court Officer 8/05/2018- present
Job description:
Ability to communicate effectively with people.
Run up and down several flights of stairs.
Stand for a long period of time.
Radio and telephone communication experience.
Monitors CCTV cameras to ensure safety of the public, court employees,and prisoners.
Assists in medical emergencies.
Patrols assigned area, making periodic rounds and security checks of court building and grounds.
Operates metal detectors and x-Ray machines to perform the screening functions.
Prepares and submits reports on the occurrence of fires,disturbances and accidents.
UMASS Medical Center,Worcester,MA 2015-2017
Job title:Patient observer
Manager: Mellisa Penio
Phone # 508-***-****
Job description:
Watch patients that are not allowed to be by themselves either because they are homicidal,suicidal,section 12, ETOH or for safety reasons such as confusion or mental status.
Make sure that all patients are properly searched and have no weapon or items that they could use to harm themselves or others
UMASS Medical Center,Worcester,MA 2010-2015
Job title:Patient observer
Manager : Laurie Francis
Phone# Department closed no number
Job description
Watch patients that are not allowed to be by themselves either because they are homicidal,suicidal,section 12, ETOH or for safety reasons such as confusion or mental status.
Make sure that all patients are properly searched and have no weapon or items that they could use to harm themselves or others
UMASS Medical Center,Worcester,MA
Patient Care Assistant
Manager: Sharon Shore
Phone # 508-***-**** 2008-2010
Provide nurses assistance with patient year when assessing the patient daily.
Checked patient’s vital signs and inshore daily needs were met.
Informed the physicians on EKG results and patient routine changes.
Charter Communications,Worcester,Mass. 2007-2008
Customer Service/ Repair
Manager : Manny
Phone # 1-800-***-****
manage troubleshooting with cable .
escalate issues regarding bill or services
Some sales as well