EDUCATION
September **** – **** (pending)
University of Technology
Bachelor of Science in Accounting
Hampton School
* *** (7 Grade ones, 2 Grade twos)
oMathematics - Grade 1
oEconomics - Grade 1
oPrinciples of Accounts - Grade 1
oPrinciples of Business - Grade 1
oInformation Technology - Grade 1
oOffice Administration - Grade 1
oEnglish A - Grade 1
oPhysics - Grade 2
oFood, Nutrition & Health - Grade 2
4 CAPE
oAccounting Unit 1 - Grade 2
oManagement of Business Unit 1 - Grade 2
oCaribbean Studies - Grade 2
oEconomics Unit 2 - Grade 3
EXPERIENCE
February 24, 2020 – August 5,2020
VXI Jamaica
Outbound Sales Agent
Solicit Sales from prospective customers
Utilize dynamic persuasive sales pitch to close sales in order to meet targets
January 2019 – February 21, 2020
Alorica
Customer Service Representative
Case Management
oResolve referred booking issues
oHandle escalated sales issues
oResolve clients’ complaints
April & December 2017
Southfield Branch Library
Voluntary Assistant Librarian
Assist with book reservations
Assist with scheduling of the computer work stations.
Restock bookshelves.
SKILLS
Microsoft Office Suite Proficiency
Time Management
Problem Solving
Team Player
REFERENCES
Rochelle Humphrey
Team Manager
Alorica
58 Half-Way Tree Road
Tel: 876-***-****
Tashekia Gayle
Team Manager
Alorica
58 Half-Way Tree Road
Tel: 876-***-****
SPECIAL ACHIEVEMENTS
Outstanding Performance in 2017 CSEC Examinations
Honor Roll, 2015
Silver Certificates for Outstanding Academic Performance