Employee Relations Manager

Kayla Houchins

Rock Hill, SC

Phone: 843-***-****

***********@*****.***

Profile

Proactive professional with several years of human resource, management, and supervisory experience. Proven abilities in organizing management workflow and using a proactive approach to problem solving. Demonstrates commitment to leadership through positive contributions in boosting employee morale, improving retention and productivity rates, and streamlining policies and procedures. Possess strong communication, interpersonal, public relations, and leadership abilities.

Human Resources Skills

●Knowledge of technological recruitment tools

●Understanding of recruiting concepts

●Excellent time management

●Able to plan and meet goals

●Leadership Coaching & Counseling experience

●Knowledge of interview techniques

●Compensation Administration

●Ability to use multiple Applicant Tracking Systems (icims,

●Employee Relations Experience

●Full cycle recruiting experience (ICIMS, Taleo, and Avionte database experience)

●Proficient ADP experience

●Able to provide training feedback and performance evaluations

●Ability to organize programs, events, meetings and conferences by arranging facilities, issuing information or invitations, or coordinating speakers

●Experience in I-9 verification, E-verify, background screening, and administering drug screens

Related Work Experience

On-Site Manager

05/2018-12/2019

DecisionPathHR

Charlotte, NC

Responsible for recruiting logistics staff according to availabilities and requirements for clients. Responsibilities also included completing the full cycle recruiting process including conducting orientation for new hires, managing records, tracking performance and attendance, termination, and facilitating employee recognition programs.

On-Site Coordinator

01/2017-5/2018

Premier Employee Solutions

Charlotte, NC

Responsible for recruiting logistics staff according to availabilities and requirements for clients. Responsibilities also included making sure supplies, stock, materials, packages, and/or products are processed through the warehouse system efficiently and safely. Duties also included managing records of attendance, performance, and warning employees of performance problems.

Recruiter

12/2015-01/2017

Tradesmen International

Charlotte, NC

Responsible for assisting the Project Coordinator and/or General Manager in recruiting, hiring, directing Field Employees, and to assist in maintaining a quality workforce. Duties also include managing and fulfilling job orders, managing various job board accounts and databases, screening applications/resumes and setting up interviews, and processing new hire paperwork.

Internship for the Office of Student Affairs

09/2013-12/2015

Francis Marion University

Florence, SC

Responsible for working with Human Resources developing student recruiting plans. Traveled to events involving high schools for student recruitment purposes. Contacted prospective students by phone discussing campus benefits, and setting up campus tours. Preformed general administrative tasks around office, including answering phones, filing documents electronically, and greeting visitors.

Additional Professional Employment History

Data Entry Specialist

08/2015-12/2015

Rogers & Brown Customs Brokerage

Charleston, SC

Responsible for reviewing all import documents, determining proper classification for Customs purposes using the AS400 program, notifying importer if additional information is required, and processing entries electronically for Customs.

ER Unit Secretary

01/2014 - 08/2014

McLeod Hospital

Florence, SC

Responsible for patient related clerical activities, unit clerical duties, computerized order entry procedures, and other unit activities, as applicable.

Education and Training

Completion Date

Issuing Institution

Location

Qualification

Course of Study

12/2015

Francis Marion University

Florence, SC

Bachelor's Degree

Communications

Additional Skills

Proficiency with Microsoft Word, Office, Excel, and PowerPoint

Possesses Analytical, Data, and Process skills

Ability to meet deadlines and work in a fast-paced environment

Proficient in utilizing various software and platforms

References

Brandon Jackson- Former DecisionPath Branch Manager- 704-***-****

James Depetro- General Manager for Tradesmen International- 570-***-****

Ernest Dupree- Former Habitat for Humanity Supervisor- 803-***-****

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