MOHAMMED MOUNIR

Address: Riyadh – Saudi Arabia - E-Mail: adfq2d@r.postjobfree.com

Tel in Egy : +205******** – Mob: in KSA: +966********* Updated in 30/8/2015

Personal Information

Full Name : Mohamed Mounir El Sayed Ali

Gender : Male

Date of Birth : 14 / 8 / 1985

Nationality : Egyptian

Marital Status : Engaged

Sponsorship Visa : Transferable

Professional Experience

Al-Moammar Information Systems Co., Saudi Arabia, Riyadh, Sep 2014– Till now.

(Riyadh Municipality Project)

Senior Web Content Management Administrator

Manage customer related contents published via various channels and work on improving content management systems and tools in order to inform, engage and grow our customers. My typical duties could include:

Content Management:

Supervise the creation, editing and tuning of the content messages, selection of imagery, design & style of delivery including translation and localization.

Release the final content for publishing.

Develop a review, approval and audit process to ensure that all content remains relevant and up to date.

Work with applicable stakeholder to determine best approach to leverage content across all channels; website, social media, email marketing, mobile, etc.

Coordinate with Corporate Media & PR and Marketing Department to support key initiatives related to communication.

Administer web analytics and reporting; monitoring, reviewing, and reporting website visitor access patterns and trends.

Recommend and implement content and site improvements and efficiencies in coordination with IT and other departments.

Taking a lead role in maintenance and development of the site

Lead major content initiatives for the web team including project management, content development and review, distribution of responsibilities among content team and approval process.

Research, write and produce monthly newsletters.

Develop, maintain and update the Content.

Writing reports for senior managers, clients and partnership organizations.

Setting permissions for site users.

Carrying out quality assurance checks on content.

Reporting technical problems to IT support staff.

Researching, writing and presenting text in ways that appeal to the site's target audience.

Developing new content and editorial guidelines and User manuals

Attending content planning and commissioning meetings with other departments or clients.

Training new staff how to produce and edit content. Leadership and teamwork:

Clear plans and Executes First Things First.

Inspires Others to Action.

Provide direction and leadership to team.

Team activity and task supervision.

Governance:

Handle the relationship with the vendors.

Innovation and change:

Recommend and influence strategic plans and investments across the organization to design and deliver improved communication channels.

ERTEKAZ Technology, Saudi Arabia, Riyadh, Jul 2013 – Sep 2014 Customer Account Manager

Responsible for handling client accounts. They foster the relationship between the company and the customer as well as handle any projects, accounts, or issues that might be relative to that client. These managers liaise frequently with the clientele to assure them of their importance and this helps to build the customers respect and trust in that business.

My typical duties could include:

Utilize, review and update the client database.

Provide support and reassurance to customers.

Analyze sales data.

Increase the company’s sales profits.

Provide strategies and estimates for the company.

Prepare and distribute information from the company to clients.

Respond to client communications or queries and resolve any client issues.

Network with business partners and or distributors.

Provide good quality control.

Manage inventory.

Meeting and interacting with clients, listening to their needs, delivering presentation.

Identifying potential clients and business opportunities.

Adopting superior communication skills to motivate staff and employees to get things done.

Decreasing the project cost and time by eradication and identifying unvalued activities.

Developing business plans and reports to aid higher management in making decisions.

Drafting business proposals, presentations and contracts to the clients depending upon their portfolio.

Growing and maintaining excellent relationships with client.

Project management for clients’ projects.

Managing E-marketing campaigns for clients.

CRM System (updating records weekly).

Jeraisy Computer & Communication Services (JCCS) Saudi Arabia, Riyadh, Mar 2010–Jun 2013

(Saudi Post Corp. Project)

Senior Web Content Developer

Arabic Computer Systems Co., Saudi Arabia, Riyadh, Jul 2007–Feb 2010

(Saudi Post Corp. Project)

Web Content Developer

My typical duties could include:

Good Experience in CMS (Microsoft Content Management System) and (Microsoft Office SharePoint).

Translating the Arabic content to English content and vice versa to be published on the English version of the website.

Taking a lead role in maintenance and development of the site

Lead major content initiatives for the web team including project management, content development and review, distribution of responsibilities among content team and approval process.

Improve conversion of web visitors to contacts, improve demand through search engine optimization, development of new site sections, and development of multimedia components (i.e., calls toaction) and participate in marketing plan.

Research, write and produce monthly newsletters.

Develop, maintain and update the Content.

Meeting with editing, marketing and design teams to plan and develop site content, style and appearance.

Using web content management systems (SharePoint) to analyze website usage statistics.

Writing reports for senior managers, clients and partnership organizations.

Setting permissions for site users.

Promoting information about the website to target customers and partners.

Carrying out quality assurance checks on content.

Reporting technical problems to IT support staff.

Dealing with legal issues, such as copyright and data protection.

Researching, writing and presenting text in ways that appeal to the site's target audience.

Putting (uploading) material on to the website, often using a content management system.

Making sure site content is kept up to date according to business updates in coordinate with other departments.

Monitoring and posting replies to online message boards and dealing with email enquiries.

Editing and proofing materials produced by colleagues or freelancers.

Developing new content and editorial guidelines.

Attending content planning and commissioning meetings with other departments or clients.

Keeping track of developments in web technology and good practice, for example website accessibility issues.

Reporting on website traffic statistics.

Training new staff how to produce and edit content. Projects and Achievements:

Saudi Post internet Portal (www.sp.com.sa) project.

Online public information and governmental services.

Local, national and international news reports.

Saudi Post intranet Portal (Tawasul) project.

Product advertising and retail catalogues (E-Mall project: www.e-mall.com.sa ).

Education

Mansoura University, 2003 - 2006

B.A., Faculty of Arts, Department of English Language

Training Courses

Content Management Systems

(SharePoint Content Management System 2013), Riyadh Municipality Saudi Arabia, Oct 2014 SharePoint 2013, Web Content Management training course teaches how to use the web content management features.

(MOSS 2010), Saudi Post Saudi Arabia, Jan 2013

SharePoint 2010, Web Content Management training course teaches how to use the web content management features.

(MOSS 2007), estarta Saudi Arabia, LINKdotNET Saudi Arabia Jan 2008, Jan 2009 SharePoint 2007 Web Content Management training course teaches how to use the web content management features.

(CMS), Saudi Post Jan 2007

Training course teaches how to use the web content management features of Microsoft Content Management System.

Skills

Computer:

Adobe Photoshop

FrontPage

Typing and Data-entry

SharePoint Designer

Word Processing

Spreadsheets (Excel)

Presentation (PowerPoint)

Information and Communication (Internet)

HTML and CSS

Languages:

Fluent and excellent command in Arabic (Mother tongue).

Fluent and well command in English language (Writing –Speaking – Reading – Listening and Translation).

Fare Knowledge in French language.

IT & Communication:

Stress and Time Management

Communication Skills

Goal Setting

Problem Solving Skills

Self Confidence

Leadership Skills

Good organizational skills and the ability to meet deadlines.

Sound financial management and negotiating skills.

Confident presentation skills.

The ability to foster relationships with clients and partners.

Good team working and organizational skills

References

Available upon request.

Contact this candidate