Customer Service Cash Handling

Model at Oxygen Models, ****-now

- Catwalk shows, editorials and e-commerce including clients such as British GQ Style, Love Magazine and Dazed

- Working in diverse environments

- Maintaining very high grooming standards

Fragrance Associate through Chimera Recruitment and Tribe for Harrods, Harvey Nichols, Fortnum & Mason, House of Fraser and Peter Jones, March 2019-now

- Exceptional and holisticcustomer service that exceeds the customer’s expectations by analysing their needs, engaging with them with a positive and dynamic attitude in order to make them feel special and build trust as well as a long lasting customer relationship

- Working towards daily goals

- In depth knowledge of the products and brands represented

- Keen eye on maintaining meticulous displays

Sales Assistant, Massimo Dutti, London - February 2019-March 2019 Clothing brand

- Competent, individual and foresighted customer service with a dynamic and positive attitude that induces an enjoyable shopping environment

- Maintaining high standards of the displays with a keen eye for detail Sales Assistant, Goldsmith Vintage, London – March 2018-February 2019 Vintage clothing shop with high end designer wear

- Foresighted customer service

- Cash handling and refunds (fully trained)

Sören Müller

Part-time Office Administrator/Receptionist

TPR

Profile

Organised, Self-Motivated and

Problem-Solving Attitude

Passion for Engaging with

People

Experience in First Class

Customer Service

Trilingual:

German, English, French

Strong Conversational

Skills

Experience

Phone: 077**-****** Address: 3 Offa’s Mead, E9 5PQ London *********@*****.*** Working as a model

Team Member, Eat., London - January-March 2018

Sandwich chain and food to go

- Friendly and effectively catering for the customer’s needs within a fast-paced environment

- Preparing food and appetisingly displaying it within short time Tutor, Schülerhilfe Nidda, Germany – June-December 2017 Tutoring pupils from year one to twelve in English, German, French and Maths in groups or individually

- Organising own classes customised to each group or person with a diverse use of media and different forms of teaching

- Individual help specifically adjusted to the competences of each pupil

- Overseeing and evaluating a single pupil’s learning success for maximum improvement Intern at The Communication and Event Departments of Greenpeace Luxembourg, Luxembourg - October-November 2015

Non-Governmental Organization

- Planning and executing events by closely working together with volunteers and simultaneously communicating with the public

- Creating and designing new website content

- Supervising the Greenpeace Luxembourg Instagram and Tumblr account

- First class customer service skills: individually engaging with people, assessing their needs, creating a pleasurable customer environment and building long-term customer relationships

- Being adaptable to work in very diverse environments and people of diverse backgrounds

- Exceptional grooming standards

- Excellent conversational and social skills

- Strong communication skills in English and German (native language) and intermediate level in French (DELF B1+B2 diplomas)

- Hospitality experience: effectively catering for each customer with a positive and obliging attitude

- Cash handling, refunds and exchanges (fully trained) 2020 Fragrance Foundation Diploma

2016-2017 DELF Niveau B1 + B2 (Internationally recognised French diploma) 2016-2017 German Abitur (General University Entrance Qualification) at Gymnasium Nidda, Germany

2009-2017 Gymnasium Nidda (grammar school), Germany 2005-2009 Grundschule Ulfa (primary school), Germany Skills

Qualifications / Education

Contact this candidate