Stores Supervisor, customer service, administration
Resume:
Charne David
Contact Info.
Address:
Pietermaritzburg
3201
Phone:
079-***-**** (cellphone)
083-****-*** (Tracey)
Email:
*************@*****.***
Summary
I am a highly motivated individual who is highly skilled in the daily running operations of a Retail store. Leadership is one of my core skills fit together with my jovial personality encourages a productive and progressive work
environment. I believe that I possess the skills and abilities to become a valuable member of your firm’s team.
Skill Highlights
Exceptional
interpersonal skills
Team leadership
Supervisory skills
Dependable & reliable
Calm under pressure
Inventory control
Multi-tasking
Experience
Stores Supervisor – September 2019 to May 2020
Wi-Connect - Shelly Centre – Margate
Reason For leaving - Retrenched
Responsible for full operation of Retail store including staffing, cash & inventory
Managed a team of professionals
Worked effectively in a fast paced environment
Assist and support store associates in all aspects of sales and customer services as required
Coordinate all opening and closing procedures
Train and evaluate employees
Effectively and professionally handle customer complaints
Maintain a clean, high-quality store appearance and work stations
Oversee consistent and accurate tracking of all client transactions
Resolve escalated customer complaints
Assisting with general administration
Junior Litigation Secretary – April 2019 to July 2019 Lister & Lister Attorneys: Pietermaritzburg
Production of letters & legal documents
Working from notes and digital dictation
Attended to account queries
Liaising with clients and debtors
Attended to Reception duties, filing and general administration
Personal Info.
First Name
Charne
Surname
David
Identity Number
Sex Female
Marital Status Single
Nationality South African
Religion Christian
Health Excellent
Criminal Offences None
Reference
Mr Rowan Chetty
Stores Manager- Wi connect
Phone: 079-***-**** (cell)
Mrs Belinda Thomas
Office Manager – Vodacom 4 U
Phone: 076-***-****
Mrs Nerusha Dhari
Office Manager – Lister & Lister
Phone: 033-***-**** (work)
072-***-**** (cell)
Languages
English
Client Service Consultant – Dec 2015 – to Dec 2018 Vodacom 4 U: Pietermaritzburg
Processed, refilled and monitored floor stock
Handled and resolved customer service matters
Arranged and displayed store merchandise
Assisted management in managing, tracking, and
reconciling merchandise
Handled cash and credit card transactions
Responsible for handling many aspects of sales including customer contracts and warranties, upgrades, customer payments
Secretary - Senior Financial Advisor – June 2015 - Nov 2015 Liberty Life Insurance: Pietermaritzburg
Attending to all incoming and outgoing phone calls
Typing of confidential documents
Attending to all incoming correspondence from clients
Performed client data entry
Customer service
Client Service Consultant – Dec 2014 to May 2015
Apple-Berry Care Centre: Pietermaritzburg
Customer service
Invoice and receipt cash sales
Attending to cellphone and accessory sales
Stock Control
Education
Last School Attended Heather Secondary School
Highest Standard Passed Matric (Grade 12) 2013
Subjects English
Afrikaans
Mathematics
Consumer Studies
History
Life Orientation
Tertiary Education
Institution ICESSA College - 2014
Higher Certificate Computer Technical Support
Subjects Programming, Basic Hardware &
Electronics, Computer systems
Data Communication, Microsoft Word
Microsoft Excel, Power-point
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