HAPPY M. JAVA
Flat *, Blg.* Ezdan ** Village,
Al Wakrah,Qatar
Mobile No.: +974-****-****
Email Add: *********@**********.***
PERSONAL INFORMATION
Permanent Address : B-3, L-35 Zamora St. Regency Plain Subd. Iponan, Cagayan de Oro
City Philippines, 9000
Birthdate : October 01, 1988
Birth Place : Cagayan de Oro City
Sex : Female
Civil Status : Single
Religion : Roman Catholic
Nationality : Filipino
DEPENDENTS:
Father: Java, Virgilio Birthday: October 24, 1961
Occupation: Automotive
Mother: Java, Grace Marie Birthday: September 06, 1961
Occupation: Deceased
EDUCATIONAL BACKGROUND
College Year (From - To)
Course: Bachelor of Secondary Education 2005 - 2010
School: Mindanao University of Science and Technology
Address: National Highway Lapasan, Cagayan de Oro City Philippines, 9000
EMPLOYMENT HISTORY
Position: Assistant Unit Manager
Company: Qatar Airways SSP SOHO COFFEE
Address: Hamad International Airport Qatar
Date: March 1, 2017 Up to present
Promoted from a Team Leader Supervisor
September 16, 2014 – February 28, 2017
Job Description / Duties and Responsibilities:
Assisting the outlet manager to plan, organize and supervise all processes of the outlet and to provide hands – on support to all colleagues within the outlet.
Ensures the highest levels of service and courtesy are provided to all guest.
Assist in conducting team briefings as directed by management.
Ensure and maintains an effective link between the bar and service area.
Consistently monitors the quality of food and beverages being served.
To always follow the Hazard Analysis Critical Control Point (HACCP) standard.
Responsible for preparing monthly report and to communicate business and company issue thru emails.
Upselling and exceed guest expectation
Maintain the good quality service of Food, Service and Cleanliness
Position: Shift Manager
Company: Yellow Cab Food Corp.
Address: G/F Ebloc 2 I.T. Park, Apas Lahug Cebu City Philippines
Date: July 2011 – September 15,2014
Reason for Leaving: Resign
Job Description / Duties and Responsibilities:
Responsible for handling all the daily transaction of the store (Dine in, Takeout and Delivery)
Responsible for preparing the monthly / daily inventory of all store stocks
To take all responsibility for all administration associated with payroll, following set company procedure
Responsible for forecasting, ordering, receiving all dry and frozen item
Responsible in approving / rejecting delivered raw materials.
Monitor, control and record store wastages
To ensure all guest queries and complaints are dealt with in a timely and effective manner
Give customer a great customer service and satisfaction
Maintain good quality of Food, Service and Cleanliness
To keep wages costs within a budget, ensuring no shift is overstaffed.
Responsibility for meeting set standards without exceeding the budget.
To communicate business and company issue thru emails.
TRAININGS / SEMINARS ATTENDED
Training Center: QASSP Training Room Duration: April 4, 2016
Address: SGS Qatar W.L.L Al Mana Tower 9TH Floor Doha Qatar
Title: Level 2 Food Safety in Catering
Training Center: Ebloc 2 Duration: November 13, 2012
Address: Yellow Cab Pizza Ebloc Cebu City, Philippines
Title: Food Safety
Training Center: Ebloc 2 Duration: November 28, 2012
Address: Yellow Cab Pizza Ebloc Cebu City, Philippines
Title: Great Customer Service
SPECIAL SKILLS / INTERESTS
.
Basic knowledge of making and preparing pizza and coffee
Ability to work under pressure
Basic computer knowledge
CHARACTER REFERENCES
Marcus Aurelius Brutas
Duty MAnager
Qatar Airways SSP
Mobile #: +974-****-****
Applicant's Signature