Barista

CURRICULUM VITAE

Name: Mokube Perpetua Mande

Mobile No : 055*******/056*******

Present Address: Alain UAE

Email Address : ********.*****@*****.***

POST APPLIED FOR: Head Barista

CAREER OBJECTIVE:

Ambitious and creative head barista with 3 to 4years experience in coffee making and knowledgeable of various types of cold drinks such as milk shakes,frapps, mocktails and mojito, smoothies, crepe, Mini pancakes, sandwich, Waffle, hot and cold Coffees plus ( manual brew) ETC.

AREAS OF EXPERTISE

Confidentiality Maintenance

Complain Management

Customer satisfaction

Quality Assurance

Conflict Resolution

Data Protection Accounts Compliance

PROFFESIONAL SKILLS

Excellent customer service and guest service.

Excellent communication and negotiation skills in English language and French

Good presentation and excellent personal organization.

Committed to delivering high levels of customer service.

Able to work efficiently under pressure with minimal supervision.

Well verse in computer knowledge.

Ability to stand for a long period of time even during rush hour

Work Experience:

Date : July2019 Till date

Tenure: Head barista

Organization: M11. Cafe

Responsibilities

Opens or closes coffee shop

Maintains time-keeping, temperature logs, inventory and cash handling duties

Reviews store inventory

Prepares staff shifting schedules

Checks quality of coffee stocks

Checks operating status of all equipment

Trains and orients new baristas

Manages and evaluates baristas

Supervises and manages the coffee preparation

Ensures cleanliness of the coffee shop

Audits and inspects safety, working condition and maintenance of all equipment

Prepares required reports and paperwork

Ensures cleanliness of the coffee shop

.Work Experience:

Date. : Sep 2016 May 2019

Tenure : Barista

Organization: Midnight Café Alain UAE

Responsibilities

Prepares all types of house beverages from coffee, tea to hot chocolate

Manages and oversees all brewing equipment

Conducts end of day and end of month inventory

Reviews par stock levels of coffee shop

Maintains cleanliness of the coffee shop

Opens/closes coffee shop

Attends to requests, comments, and concerns from customers

Prepares shift reports

EDUCATION QUALIFICATION:

INSTITUTION

TIME PERIOD

CERTIFICATE OBTAINED

UNIVERSITY OF YAOUNDE CAMEROON

2009 -2013

BACHELOR IN PIL( Law and political science

CAMEROON

2007- 2009

ADVANCED LEVEL DIPLOMA(A/L)

CAMEROON

2002 - 2007

ORDINARY LEVEL DIPLOMA(O/L)

COMPUTER SKILLS:

• Basic knowledge in internet

MS Word, Excel and PowerPoint

Windows-Microsoft Programs

LANGUAGE PROFICIENCY:

Language

communication

Written

Reading

English

EXCELLENT

EXCELLENT

EXCELLENT

French

Arabic

EXCELLENT

Average

EXCELLENT

EXCELLENT

HOBBIES:

Reading

Travelling

Cooking

Swimming

Music

Dancing

REFRENCES:

Available upon request

DECLARATION:

I certify that the above are true and correct to the best of my knowledge and ability. If given a chance to serve you. I assure you that I will execute my duties for the total satisfaction of my superiors

Contact this candidate