Social Media Sales

Sarah Jane Ramos

Address: Deira Dubai UAE

Mobile : 055-*******

Email address: ******@*****.***

CAREER OBJECTIVE:

A responsible position in a professional environment to achieve results in an efficient and systematic manner with the skills and experience that I have acquired during my career.

To be able to render an effective and exceptional quality of service to satisfy the guest/customer, employer and myself. To obtain a challenging position that will allow me to extend my knowledge and enhance my potential skills & expertise. To strive for continued growth of the company.

PROFESSIONAL EXPERIENCE:

October 2007 – to July 2020 Paris Group International LLC Shop In-Charge/ Senior Sales /Cashier P.O. Box 6288 Dubai UAE

ØDealing with the customers promptly, giving quality standard of service. Provide customer satisfaction during their visit to shop.

ØBuild an instant rapport with the customer so that it becomes easier to cater to the customer.

ØDeputy for the manager, making decisions and delegating work to other staff and taking initiative in manager’s absence

ØCoordinate work flow and monitoring staff’s productivity

ØArrange essential mail in order seek prompt attention of Area / Branch Manager

ØTake part in any administrative meetings to assure secretarial follow-up

ØMaintain up to date awareness of all promotions and advertisement

ØAssist in Visual Merchandising and set up of advertising display

ØSelling branded items such as Suits, Apparel, Footwear, Luggage and Accessories.

ØPromoting and selling fine features about the product.

ØDirectly interacts & deals with the customer promptly, providing complete assistance.

ØReceive telephone calls and handle messages as necessary.

ØHandling Point of Sale and Electronic Cash Register, receiving the payments in cash or credit cards in a variety of international currencies. Report to Accounts department with regards daily opening/closing of sales, cash & cards

ØAnswer various queries of customer, management, Mall or related authorities

ØPrepare Daily Sales Report and Weekly Inventory of Stocks.

ØAssist in regular checks of inventory /stocks, reporting to the head of department store

ØEnhance organization’s reputation and goodwill.

ØKeeps the shop floor operational by following established procedures and reporting malfunctions.

November 2005 – August 2006 Retail Outlet of Nike Senior Sales Officer Manila Philippines

ØProviding assistance to the Customer

ØKeeps shop floor operational by following established procedures and reporting malfunctions

ØUpdates job knowledge by participating in educational opportunities

ØAnswer inquires by clarifying desired information

ØSells additional service by recognizing opportunities to up-sell the new product

ØHelping the customer in choosing the right fit by suggestive selling

ØPrepare Daily Sales Report and Weekly Inventory of Stocks.

May 2003 – June 2005 Retail Outlet of Adidas Brand Incharge Hua Ho Department Store Brunei Darussalm

ØAttend customer’s queries and provide information on procedures and policies.

ØDealing with the customers and give quality standard of service.

ØNewly arrived item must be displayed in the shop floor area.

ØParticipate and perform duties and tasks assigned by the management.

ØPrepare Daily Sales Report and Weekly Inventory of Stocks.

ØMonitors the product availability and prepare purchase order.

ØEnsures the product price coding and expiration are accurately monitored.

ØProactive with sound Judgment aiming strategic business and development plans.

ØTaking pride in store and maintaining display to outstanding standards.

ØCoordinate work flow and monitoring staff’s productivity.

ØHandle administrative details.

ØChecking each sections sales analysis and sales budget and whether the sales target is achieved.

ØAbility to organize work set priorities meet critical deadlines and follow up assignment and maintain professionalism.

ØKnow how to understand/speak English, Arabic & Filipino language.

ØFlexible & versatile at work especially in a fast moving environment.

ØHighly organized and detail oriented.

ØSupportive team worker, committed & responsible.

ØReliable and adaptable, learn new process quickly and takes initiative.

ØHaving a good inter personal relationship and communication with ability to close deals.

ØReceiving and processing information in accurate and efficient manner.

SUMMARY OF PROFESSIONAL EXPERIENCE:

In addition to my above work experience, I am a committed worker having the zeal, diligence and positive attitude to be an effective performer who is willing to share her best efforts towards the realization of the Company objectives.

Self-motivated, I can offer to work with a minimal supervision. With a focus on bottom-line performance of the store or shop, I deliver results.

EDUCATIONAL ATTAINMENT & SEMINARS ATTENDED:

Completed High School education at Novaliches High School, Philippines.

Computer literate, proficient with Online/ internet, email Communication.

POS handling, Cash, Cards & Foreign Currency handling. Retail software updates.

Completed Customer service & Sales development training at advanced level with Paris Group.

Social Media and related updates.

PERSONAL INFORMATION:

Nationality: Filipino

Height: 5’8"

Place of Birth: Quezon City, Manila, Philippines

Visa Status: Employment Visa Cancelled & Visa Status changed to Tourist Visa

I hereby certify that I am available immediately to join a challenging position, on a full-time employment basis.

SARAH JANE RAMOS

(Applicant)

Mob : +971-**-*******.

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