Senior Executive

RESUME

KARTHIK GANESH

#**, ***** ***** ***** ******, Nandavanamettur, Avadi,

Chennai – 600071

Contact No.: +91-740*******

Email : **************@*****.***

Objective:

Seeking challenging assignments in the areas of Corporate Admin & Travel, with a growing organization that offers a challenging environment where I can carve a niche for myself and effectively deliver towards contributing to the organization’s target & aspirations.

KEY PERFORMANCE MEASURES:

Head end to end Corporate Travel desk operation (Air ticket, Hotel, Visas, Forex, Cab, Bus, Train and bus ticket booking).

Managing calendar for VIP Employees.

Monitoring SOS risk alerts regularly for APAC / Middle East / Europe /US-Canada-Mexico region and advise the traveller accordingly.

Meet and Greet visitors and arrange accommodation to their needs.

Operations/Vendor Management/MIS /PPT/Invoice Management.

Analyzing the marking and handling Engine portals to set values.

Data Management -MIS/Report Generation/ Cost benefit analysis report.

Attend Weekly/Monthly team meeting.

Prepare weekly /Monthly Travel cost report/PPT.

Coordinate with agency offices throughout the globe accommodation and Ground transfer arrangements.

Invoice /Payment management and tracking.

Initiation/Renew/negotiate with Airline – Corp agreement.

Excellent customer service experience.

Remarkable ability to work under pressure and to effectively manage and motivate a team.

Plan work schedules for employees.

A Great team player with great innovation and energy and desire to drive others.

Have an Experience in Travel & Admin policies from major MNC’s like Hexaware, WinTLT, TenderCuts, CSS Corp and MerchantRMS.

Work Experience:

Hexaware Technologies

Designation – Senior Travel Consultant (Riya Business Travel)

Duration: OCT-2018 - till date

GDS: SABRE (1S) / Amadeus (1A) / Galileo (1G)

Roles and Responsibilities:

●Handling Domestic, International and Offshore travel (Air Ticket, Bus, Hotel, Forex Train, Cab booking & Visas).

●Alerting travelers based on SOS risk alerts.

●Interacting with employees directly and improve operation with their feedback.

●Itinerary building, issuance, reissuance and Refund.

●Handling VIP / CIP (Business / First Class) travel, meetings smoothly and fulfill their travel needs.

●Operation / MIS / Invoice Management.

●Data Management-MIS / Report Generation / Cost benefit analysis report.

●Coordinate with agency offices throughout the globe for all invite letter and ground transfer arrangement.

●Maintain Cancellation tracker.

●Negotiate with Airline - Corp Agreement.

●Regular quality checks will be done for better services.

●Processing travel insurance.

●Discuss on updates and improvisation in Weekly meeting with the team.

SOTC Travel Pvt. Ltd. (Business Travel Division)

Designation – Executive (Deputed in Hexaware Technologies)

Duration: NOV-2017 - OCT-2018.

GDS: SABRE (1S)

Roles and Responsibilities:

●Handling Domestic, International and Offshore travel.

●Verifying required documents for travel.

●Issuance, Reissuance and Refunds.

●Itinerary planning for Business class employees and full fill their travel needs.

●Vendor management and raising invoices regularly and maintaining accountability.

●Regular quality checks will be done to provide better services.

LTI Tours India Pvt. Ltd.

Designation – Travel Consultant (Travel - Ex Canada)

Duration: 18-APR-2016 – 08-NOV-2017.

GDS: SABRE (1S) / Amadeus (1A)

Roles and Responsibilities:

●Handling Air Ticket & Vacation.

●Itinerary building, Issuance, Reissuance, Manual ticketing and Refunds.

●Answering the calls and converting into business, Comparing Fares with competitive sites and reducing fare in our portal. Monitoring on promotion fares and publishing the same in the Online Portal.

●Training Fresher about GDS and Operations.

●Processing paper fare tickets.

Tools/skills/Competencies:

●Working Knowledge of Ms-office (Word, Excel &PowerPoint).

●Google Apps(Google Meet, Google Classroom, Hangout, Docs, Sheets, Drives)

●Fair Knowledge in Computers.

●Good knowledge on GDS – Amadeus, Sabre & Galileo.

●Basic HTML5.

●Basic Python for Data Analysis.

Honors:

●Elected as Robotics club President in Murugappa Polytechnic College (2015).

●Awarded as Star performer for the month (Feb-2018) in SOTC Travels.

●Awarded as Star Performer for the Year 2018 – 2019 in Riya Travels and Tours.

Academic Qualification:

Sl. No

Qualification

Institution

Passed out year

1

BBA

Bharathiyar University

2019

2

Diploma in Airport Ground Handling

Fly Air Aviation Academy

2015

3

Diploma in Electronics(ROBOTICS) SW

Murugappa Polytechnic College

2015

4

SSLC

R.C.M Matriculation School

2012

Technical Experience:

●Completed 6 month industrial training at Wheels India Limited as Trainee. (Department – Maintaince)

●Attending training in VII Sem at Ti Diamond Chain as Trainee(Department - Quality).

●Had an industrial visit at Bhilai Steel Plant.

PERSONAL INFORMATION:

Father’s Name: KARTHIK GANESH

Marital Status: Unmarried

Sex: Male

Date of Birth: 30thJul, 1997

Language Known: English, Tamil, Telugu

Nationality: Indian

Strength: Confident, Positive attitude, Hardworking, Punctuality, Good listener, Leadership and Quick learner

Hobbies: Internet Surfing, Listening to soft music, Spending time with Gifted Children.

DECLARATION:

I hereby inform you that all the statements made above are true to the best of my knowledge and belief.

(KARTHIK)

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