Assistant Customer Service

Prince P Jose

Al Wahda Medicals Building

Abudhabi, UAE,

00-971-*********, ********@*****.***

Skype id: princejose95

Career Summary

• I have two years of Experience as Administrator and Correspondent

• Worked as a Head of the Department and Assistant Professor for three years

• Worked as Teacher for English for five years

• Works as a Clerk cum Customer Service Officer at Emirates Exchange Education

• MSW in HR form Bharathi Dasan University, Tamil Nadu, 2016, India

• Post Graduate Diploma in Airline, Tourism and Hospitality Management, Punjab Technical University, 2011, India.

• Computer Reservation Systems, Journeys World, Cochin, 2010, India

• Bachelor of Arts in English, Calicut University, 2009, India Work Experience

Administrator and Correspondent July 2016-Jan 2018 Don Bosco English Medium School, Jogipet, Telangana, India

• Assisted Head Master in Management, Implementation of Policies, Day to day functioning and routine operations of the school

• Handled administrative tasks such as Scheduling, Filing and Reporting

• Interview, Recruitment and Appointments.

• Handled confidential correspondence, files and other documents and information

• Payroll Management, Student Recruitment

• Maintained and updated workflow calendar for staff and students

• Training and development, performance monitoring and employee counseling Head of the Department and Assistant Professor Oct 2011-May 2014 Pasumpon Muthuramalinga Thevar Collerge, Madurai, TN, India

• Teaching and coaching students to become an airline staff

• Endured appropriate monitoring analysis and evaluation of Education

• Student Recruitment & Payroll Management

• Provided professional leadership to staff in areas of responsibility

• Regularly evaluated programs to ensure curriculum objectives are achieved

• Worked cordially with department staff, senior management, other HODs, and Parents

• Assisted Principal to ensure good professional practice, standards and quality of teaching

• Advised and contributed to the curriculum development under the guidance of the education officer

Teacher Jun 2005-May 2010

St. Mary’s English Medium School Antarvedi, Andhra Pradesh, India

• Taught English subject as per school curriculum

• Taught Spoken English to enhance to students ability to communicate in English

• Worked as the Head of the English Club

• Created lesson plans and tracked students’ progress

• Enforced classroom rules and maintained discipline

• Encouraged the student to learn better and assisted in their difficult times

• Classes were handled with periodical feedback form students and parents to create the best learning atmosphere.

Clerk cum Customer Service Officer Jan 2018-Mar 2020 Emirates India International Exchange, Abudhabi, UAE

• Punching Transactions as per CBUAE

• WPS, Petty Cash

• EDD, CDD and AML Reports

• Managed and Handled cash and maintained error free transactions

• Purchase and sale of Foreign currency and blocked fake currencies

• Followed up day to day transaction to ensure all transfers reached on time and rectified issues which was delayed

Highlights

• Excellent IT Skills

• Thorough knowledge of UAE Labour Law

• Excellent Communication abilities and full of tact.

• Critical thinking and logical analyzing skills and acumen.

• Self-motivated, with supreme and loyal dedication.

• Astonishing team working and building skills.

• Fantastic interpersonal skills and presentational sagacity. Personal Trivia

Nationality : Indian

Date of Birth : 14 Jan 1986

Marital Status : Single

Gender : Male

Languages Known : English, Malayalam, Telugu, Tamil and Hindi Visa Status : Visit

Availability : Immediately

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