Billing Software

Ulises Gonzalez

***** ******* **. #**,

Van Nuys, CA. 91405

747-***-****

*********@*****.***

■To work with a successful team-oriented company where I can utilize my experience and allow the opportunity for professional growth and personal contribution.

2018 – 2020 Implant Direct (Staffing Agency) Thousand Oaks, CA.

Collections Specialist:

■Software Used – Outlook, Magento, Syteline, Word, Excel (formulas: pivot tables, v-lookup, h-lookup)

■Outbound collection calls/emails follow up on payment status on past due invoices

■Provide Statements/Past due invoices to customers

■Assist Customer Service with refunds, credit and debit memos

■Collections letter to customers regarding past due invoices

■Apply payments/credit memos to invoices

■Answer incoming calls from customers requesting copies of invoices, credit memos, questions on invoices

■Taking payments over the phone using Authorize.net

2016 – 2018 Cipolla, Calaba, Marrone & Wollman – A Law Corp. Agoura Hills, CA.

Billing/Collections:

■Software Used - TimeSlips, Outlook, Word, Excel

■Responsible for – Opening new files, close inactive files, update client/adjuster information

■Billing – Enter all incoming Attorney billing and expenses

■Collections – E-mail/mail final invoices

■Answer incoming calls from customers regarding invoices

2014 – 2016 ARC Machines, Inc. (Temporary Agency) San Fernando Valley

Billing/Collections:

■Software Used – Avante, Outlook, Word

■Responsible for – Entering ACH Wire Transfer, Checks (scanning), Credit Cards into system, running/updating aging, Filing

■Billing – Billing out different projects/jobs performed, Chargebacks

■Collections – Follow up on payment status, heavy collections via email/phone calls

2007 – 2014 Advantage Media Services Valencia, CA.

Accounts Receivables/Billing/Collections:

■Software Used – Excel (formulas: pivot tables, v-lookup, h-lookup), Word, In Order (internal), QuickBooks, Stromberg (internal), Bar Tender (internal), Outlook

■QuickBooks – Create Invoices, Memorize Reports, Run A/R Aging Reports, enter freight invoices (UPS, Accurate Freight, FedEx. Etc.)

■Responsible for billing Clients – Excel Spreadsheets formulas (pivot tables, v-lookups - on a daily basis), data entry, 10 key, Chargebacks

■Collections – Following up with clients on payment status, apply payments to invoices

2001 – 2007 Triangle Environmental Inc. Burbank, CA.

Accounts Receivable/Billing Department:

■Software Used - QuickBooks - billing parts manufactured (in house)

■Online Invoicing – For parts replaced and various tests preformed

■Answering incoming telephone calls from customers such as, AQMD, L.A.F.D inspectors, L.A city inspectors

■Maintaining trucking status (on whereabouts) ran roadrunner reports

1998 – 2001 Robinson’s May Department North Hollywood, CA.

Accounting:

■Responsible for Reconciling Payroll Accounts

■Processed Accounts Payable, Accounts Receivable invoices and reports

■Maintaining/Running TicketMaster reports (for billing purposes)

■Posting General Ledger Accounts (onto vouchers)

■Payroll Processed - stop payments on, Lost, Cancelled checks (had access to Wells Fargo)

1997 - 1998 Computer Learning Center Los Angeles, CA.

■Excel, Microsoft Word I and II, Word Perfect, Power Point, Access, DOS, Grammar Class

■Work Productively as a team member or individually

■Good communications skills (grammar class)

■Dedicated, dependable and organized

■Microsoft Word, Excel, Power Point, Word Perfect, Access

■Type – 60 WPM

■Bilingual English / Spanish

References - Available Upon Request

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